Online Store or Retail Store?

As I plan to buy a new Mac Pro I am curious... if you order online you can customize the computer to your specifications. Can one do this in an Apple retail store too or do you buy it "as-is"?

Typically "as-is." There are a few stock configurations in the retail stores, but if you want to specify extra RAM, more hard drives, different video card, it will be an online order anyway.

Similar Messages

Is unlocked iphone from UK apple retail store the same as from online store

Today I bought an unlocked iphone 4 from my local UK Apple Retail store. I explained to the store assistant that as I work abroad for several months at a time I needed to be able to use my iPhone with both a UK carrier( not sure which one to go with yet), and a local carrier when in another country, therefore I wanted an unlocked sim free one. I bought the 16gig version and payed the full £499 for it, however, when I got home and looked at the receipt it also lists a "No Contract Sim" with a part number but with a unit price of £0.00.
So I am confused..! Is this the same as the sim free iphone available from the online store and can I use it with any carrier by swapping the sim card depending on my needs? Or, is this some other kind of sim card that will lock the phone once I activate it the first time. I had assumed that by paying the full price I was getting an unlocked sim free phone as described on the UK online store description. If it is not, I will need to return it and order one online.

The iPhone could be purchased at full price only at retail stores not online at least in US:
This FAQ can be found on the US site with a little digging (read on to know why digging was necessary)
"Is a new contract with AT&T required?
A new 2-year commitment with AT&T is required when starting your purchase online. Additionally, the Apple Retail Store offers a no-commitment iPhone for the full retail price."
This lines above are the info that you can read in a pop-up FAQ that will appear if you click on one nicely hidden FAQ link, reading: "Is a new contract with AT&T required?", located on the bottom left corner of the ordering process area.
What is misleading is that the FAQs on the landing page where users can select a 3GS or a 4, the FAQ for "Can I buy an iPhone without an AT&T contract?" is answered with a straight "No. iPhone requires a two-year AT&T wireless service contract." Such statement applies only to online store purchases and that's a piece of info that only a more careful, meticulous and OCD reader may find out since another FAQ tucked away elsewhere (read below) says you can buy iPhones at full price by going to any Apple Retail Store.
There is no way for me to give you a direct link to the other FAQ stating that, because it's accessible only during a purchasing session, therefore you'll have to go through the few steps below if you want to read that FAQ by yourself:
1) Go to the online store,
2) Select the iPhone image to start the buying process,
3) Once on the page where you can choose the 3GS or the 4, select one,
4) On the next page you should see 3 FAQ links (gray text, the bottom left corner),
5) Click the one that reads: "Is a new contract with AT&T required?",
6) Read the FAQ in the pop-up that will open after you clicked on the link.
There are no further details about unlocking, jail-breaking or the fact that the iPhone 4 uses a micro SIM instead of a standard or mini SIM card so you may want to ask more info in that regard to a Genius at the Retail Store to learn more about how you can buy an iPhone and use it with another carrier outside US.
If UK and US sales work following the same rules, your iPhone bought online should be carrier-locked, so if you've got one that was unlocked and contract-free from the UK store then either you are lucky guy, or sales in UK are more flexible than US. In both cases what would count is that your phone is unlocked, now the info you may want to get is simply what SIM and Carrier services will work on your iPhone when you are in US.
Best to you and I hope some of these info will help you. Good luck!

Retail Store and Online Store???

Hi,
When buying an iMac or MacBook in the Apple Online, you are first offered a Mac with the "standard" specifications and you can choose to upgrade parts.
Are those upgraded Macs available in all Apple retail stores too? Or just the "standard" version.
Regards.

dwb wrote:
The standard configurations are available at the stores - some popular upgrade models will be available in some stores but basically if you want an upgraded model you normally wind up ordering it online or custom ordering it at an Apple Authorized dealer. You an also order online and have delivery made to an Apple store for pickup.
Thanks, dwb.
Very helpful to know it can be collected at a retail store.
Can a person who is not not normally a resident in a country use that countries online store?

How to buy a MacBook Pro from the Online Store

Well, I'm Indian, and apple does not have an apple store in India(not even an online one). I need the new MacBook pro with 16 Gigs of ram in it.
I do regularly travel to Australia and am considering buying one from their online store. But it asks for an AUSTRALIAN CARD. Did I just get something wrong or I need an Australian Credit card(if that's the case, I'm screwed). Also can I use an international credit card or am I done for????

You could also try contacting an Apple retail store in Australia and see what their policy is for an in-store purchase and if you can reserve a unit for when you are traveling there.

How can I file a formal complaint with the Apple Online Store Canada?

I've spoken to two customer service representatives at this point about an order that I cancelled within a half an hour of placing it, as I was initially unaware that the product I purchased would not fit my sister's iPhone. As stated in the Cancelled Order portion of the following page: http://store.apple.com/ca/help/viewing_changing_orders#cancel, I should NOT have been billed for the order. I was billed last Friday and am still yet to receive the refund, despite the fact that the first rep I spoke to advised that my money would be refunded in one day. The statement on the link I provided is completely misleading, as well as the email I received stating that I would not be charged at all. Someone with Apple must amend this statement on the website and the automated emails, as it could be considered legally misleading. I will in no way be pursuing any legal action, as I don't have the time and I'm only out $90.00, but I can't imagine having purchased the MacBook that I wanted to purchase prior to this incident and going through an ordeal like this again. Can someone please advise who I should contact and where I can find their contact information please? I love the apple products that I own and would hate to discontinue my customer relationship with the company.

Also, please remember that no refund from any store is instantaneous. They will process the refund, probably within 24 - 48 hours. After that, your bank/credit card company has to credit your account....... mine takes at least 3 business days to do so (the banks are very efficient in posting charges, but like to keep the money for a couple of days before giving it back to you - they've been doing that for years).
Edit: I just checked their return/refunds policy and it includes this:
Once we receive your item, a refund is initiated immediately. If you canceled a pickup item, and you were billed for it, we initiate your refund immediately after you submit your cancel request. The way your refund is processed depends on your original payment method:
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Products purchased from the Apple Online Store using an Apple Store Gift Card will be refunded to you as an Apple Store Gift Card by email within 3 business days. If you’d like us to mail you an Apple Store Gift Card, ask the representative helping you. You will receive it within 8 business days via United States Postal Service (USPS). If you purchased an item from the Apple Online Store and are returning it to an Apple Retail Store, you'll receive an Apple Store Gift Card by email within 3 business days.
Note that it states it will be initiated immediately, but will be sent within 5 business days.
Read the entire policy here:
http://store.apple.com/us/help/returns_refund

Online Store cannot find iPad for purchase!!

Hi,
I am Hong Kong apple user, recently Apple release iPad on HK, but why I can't buy it via Online Strore? What happened here? and when can I bought it through online store!?
I am really dont want to buy iPad via any reseller shop, they are not selling in SRP at all!!
Thanks!
Leo NG

Leo628 wrote:
I am really dont want to buy iPad via any reseller shop...
Leo ~ I don't know why the iPad isn't available online, but have you visited one of the "Apple Shops" in Hong Kong listed here:
http://www.apple.com/hk/en/reseller/shop-ipad/list.php
...I could be wrong, but those designated as "Apple Shops" there appear to be Apple-owned shops within a shop rather than re-sellers. If so, the iPad should be selling in those +Apple Shops+ at Apple's suggested retail price (SRP).

If I buy refurbished from the online store, can I take it in and have my stored items from my old macbook transferred to the new lone for free??

I bought a refurbished Macbook Pro online today. I purchased the apple protection plan with it as well. If I purchased the additional coverage or for any other reason, will a certified apple store transfer my storage from my old laptop to new laptop for free? Or did I need to purchase the One-on-One plan?

No refurbished MacBook would be running a Classic operating system.    Classic refers to the operating system on Macs prior to 2007 with the PowerPC chip, that was an optional virtualization, and prior to 2004 that was an optional boot system.
If you buy a refurbished MacBook from the Apple Store you can get AppleCare for it. Ask the online store where you buy it from if they offer AppleCare for it or not.
The current operating system Mac OS X 10.9 is known as Mavericks, and questions regarding it should be asked here:
OS X Mavericks
This is a user to user forum, and policies of the store are specific to the store.     Go to http://www.apple.com/retail/ to get your local store's number,
and usually hitting the number 5 will get you a real person if they don't say which number to reach one at the store.

Anyone know how come the iPad 2 from Apple HK Online Store still unavailable?

Anyone know how come the iPad 2 from Apple HK Online Store still unavailable?
Did Apple offer engrave service purchase from other retail store outside?

As we are just fellow users, I don't think anybody here will know why they are unavailable (except for demand possibly being higher than supply). In terms of Apple engraving I think you can only get that direct from Apple - whether other stores offer their own engraving service I don't know.

Change the apple online store

i want to change the apple online store from germany to austria with a small rest on my account, how can i do that ?

Where did you order it from?
Apple.com store? Call AppleCare to change the order. 1 800 275 2275
If you got them from the Apple Retail Store, look at your receipt and follow those return/exchange policies

Selling Accesories on Apple Online Store

I have entered into the accessories business for apple products and ready with my first accessory to sell. I want to get started with Apple Online Store followed by Apple Retail Store but I couldn't any link/information on Apple website regarding this.
So, anybody knows how to contact Apple for this?

If Apple Support tell you to restore ,why do you think you know better ???
Restoring will likely resolve a corruption of the iOS as I expect you have used over the air to update previously
However if you know better ....................go forth

Reseller or Apple online store?

Hi Guys,
Well I am just about to put in my order for a Mac pro.
Are there any advantages of getting it from a reseller or should I just go ahead and order it from the apple online store?
Thanks for any advise
Andy

The ONLY resellers I would buy from are 1) Amazon, 2)
MicroCenter (if you have one in your area), and 3) an
independent reseller in your area that allowed
exchanges for DOA products). I would not buy from any
other reseller.
If you read the terms of sale at most resellers, ALL
sales are final on Apple purchases. This means if
they send you a DOA Mac you are screwed. They won't
exchange it for you, and Apple will only offer to
repair, not replace it unless you put up a giant
fight.
Amazon and MicroCenter will both take back DOA
purchases (Amazon even pays the return shipping
without a fight) and refund your money or send you
another machine. Some local resellers have similar
policy...but get it in writting before you pull the
charge card out.
Amazon has a nice rebate on the MacPro right now so
that is the advantage to buying from them.
Apple will exchange DOA machines that you bought from
them.
Apple does not ever discount it's posted retail prices( except for Students, businesses, government employees or refurbished items), unlike many other online resellers of Macs.
Also, if you order a BTO machine from Apple, you will pay quite a mark-up for additional memory, video cards and such..all subject to a sales taxation.
I recommend that you ONLY buy from a reseller like Expercom, or Amazon, unless you have money to burn, or qualify for a special discount (see above).
I saved over $600.00 purchasing my Mac Pro thru Expercom instead of directly thru Apple. To me..that's a hefty savings. I even recieved my Mac Pro two days earlier that on of my clients did.. ordering through Apple.
And regarding the return policies from non-Apple resellers, As a Mac Tech, I have personally returned at least 8 or 9 defective or DOA Apple computers from 5 different reseller for either a full refund or new replacement with zero difficulties. I just returned a MiniMac that arrived DOA from Expercom for a full refund, with no problems or fees.
While Apple makes great products, and their stores are impressive showcases for those products, if you want to really save money on those products, buy elsewhere. Just research any reseller you're considering buying fom, read their customer ratings, and if neccessary, call them and personally to find out their return policy, and to see if it is flexible ( which in most cases it is).
The name of the game here is getting a great machine at a great price from a reliable reseller. Otherwise, buy from Apple, and be prepared to pay a premium price...Good Luck!!

The 10.6 Snow Leopard DVD is back in the Apple online store

The 10.6 Snow Leopard DVD is back in the Apple online store. You cn now get it without having to phone the store.
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

Hello:
I would probably try E-bay. You could also call an Apple retail store and ask them.
Barry

Can I customise a macbook pro if I order it from an apple store but not the online store?

I would be coming to Melbourne. I plan to buy a macbook pro with the retina display there. However I would need to customise it ( I plan to add some extra RAM and upgrade the processor). Ordering from the online store would be a bit inconvenient since I wont have a permanent address for a few days and I would need a laptop pretty soon. Will I be able to buy a customised one from an apple store itself? I dont mind waiting for a day or two actually.

It may depend on the Apple Store, but I do not think they do that. Anyway, I recommend you to call to the Apple Store and ask them about this option > http://www.apple.com/au/retail/storelist
Also, note that some Apple Stores already sell build-to-order Macs with customized hardware, so see if one of them has got the hardware you need

Can you recommend a reputable online store where I can purchase Final Cut Pro/Studio Version 7?

Given the controversy currently surrounding Final Cut Pro X, I've decided to hold off on it until things settle out. In the meantime, I'm in need of installing new FCP software in our office. However, Apple Store seems to only have version X for sale. Meanwhile, our purchasing managers are reluctant to purchase FCP 7 from "unknown" online third parties. So, I'm reaching out to the community to see if there are online third party retail stores you feel comfortable recommending? That will at least help me give some additional "authority" to the purchase order through our channels.
Thanks in advance.
Mel

Thank you both. I appreciate you taking time to respond. 'Helps a lot and exactly the help I was looking for.

How do I use the apple gift cards in passbook for a purchase in the apple online store.

How do I use the apple gift cards in passbook for a purchase in the apple online store.

Hi Ron2002,
Click this link and redeem your Apple Store Gift Card:
http://store.apple.com/us/browse/home/giftcards/redeem
Be sure to sign to your Apple ID.
Cheers!

Could you please tell me why as a Brit resident in Japan therefore having a billing address that is Japanese is forced to only get service from the Japanese online store? Is there not some way of allowing me to select movies and music to buy and download

Could you please tell me why as a Brit resident in Japan therefore having a billing address that is Japanese is forced to only get service from the Japanese online store? Is there not some way of allowing me to select movies and music to buy and download from other stores. Why do am i forced to try to nread Japanese when I have selected English as my language. The price for Downloads is no different and even if it was I am happy to pay. This also applies to Movie rental which is crazy and extremely restrictive. I a supposed GLOBAL community why does Apple do this.

You can buy ONLY from the itunes store of your country of residence (As proven by valid billing address of credit card) and ONLY while inside the borders of that country.
These are the terms of the itunes store.

Online Store or Retail Store?

Similar Messages

Maybe you are looking for