Online Store tax refund?

hi. i bought iphone5 on Online Store(germany). And German airport customs approved online bill. Customs said that I have to send it. and now what should i do? how do i get tax refund?

The German Apple Store does say that you can apply for a VAT refund but doesn't detail the process. Someone else here may have been through the process and be able to provide details, but if not, you'll have to call the Apple Store in Germany and ask them how to submit.
Regards.

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