Online Usage Lies when you have no direct number attached

I have an account with Verizon that I am the Sole And Primary Account Owner and Manager. I do not have a phone with Verizon, but I am in charge of the plan. When I took my phone off the system, I was told through the chat with Verizon Support that I will still have access to My Verizon. I tried to log in and spent 30 minutes on the phone with Verizon and I find out I was lied to and lost all the usefullness of the website. This has lead me to have to go back to paper bills.
Does anyone know if other carriers allow you to be the account manager and utilize online resources without having a number attached? I am sick of seeing Verizon Email lies about my abilities to use the web when there is no work around for my situation. I do not want to give this access to other people on the account since I am the account owner and am responsible for it.
Verizon has told me there is no work around or anything else than to do for me to make up for this problem and it is quite aggrevating. I do not want to call Verizon and sit on hold or go through the automated system every time I am curious if I am close to the maximum internet usage on the plan (This affects my bank account but I have restricted access to it). Does anyone know if Verizon is working on getting around this problem to give internet access to account owners who do not have a phone number attached to the account.
Thanks in advance for any help.

You have totally lost me.
You would need a telephone number to access the online My Verizon http://www.verizonwireless.com  web Portal.
How would you care or worry about data alerts when there is no phone attached to the account. No phone then no access, it makes perfect sense to me.
Maybe you are referring to a Jet pack or other cellular device. Are you?
Sorry I just cannot assist if I cannot figure out what you are talking about.
Good Luck

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