Online Video Game trade in broken link for Assassin's Creed games or any games with an apostrophe
When you go to Best Buy's video game trade in site you cannot add Assassin's Creed games to your cart b/c it seems like in the link the apostrophe in the title "Assassin's" conflicts with the other apostrophes in the link. Therefore the link does work. BB needs to fix this now.
Hi ceekay13,
I apologize for the lateness of my reply. As Batman1982 hinted at, we’ve been playing catchup on the forum boards ever since Thanksgiving, so I appreciate your patience while waiting for assistance.
After looking at the pricing differences you list, I too would rather visit the store to make sure I was getting the best value possible for my video games. I’m sure you were excited to get your hands on some new items using the credit you’d receive, so I’m sorry for any disappointment we may have caused when denying your trade-in request.
While I haven’t heard of us not being able to accept a trade-in based on how an order was fulfilled, please know some Best Buy locations aren’t able to process trade-in requests in the same way as others. This is because each store must follow the local ordinances their specific county has in place, and this could explain why we may have referred you to another store for assistance. Being from Minnesota though, I’m unfamiliar with Levittown’s trade-in restrictions, so please know I’m reaching out to local management to see what options we may have available. I hope to have some answers for you within the next couple of days.
Thank you for your patience,
Alex|Social Media Specialist | Best Buy® Corporate
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