Only 1 minute and 30 seconds of the song plays that I pick
Just bought a new computer and downloaded iTunes, as I previously had it downloaded on a laptop. My song library shows up, but when I play a song, only 1 minute and 30 seconds of the song plays. Is this fixable?
I just downloaded a song and only got 1 min. 30 sec. It's suppose to be a 2 min. 35 sec. song. Did you find out how to get the complete song? If not, it's a waste of money and confidence in Apple. Thanks!
Similar Messages
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Just brought the MacPro and first time using iTune and Yes I authorized the computer. But for a few purchased songs, only 30 seconds of the song plays and for one song off an album, a pop comes up saying I need to authorized the computer, but I do this and it says it is authorized already. I click on the song to play it and this process repeat (saying it is not authorized, then saying it is already authorized)
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
TS1424 I downloaded a album and one of the songs plays for 10 seconds then skips to the next song
I downloaded a album and one of the songs plays for 10 seconds then skips to the next song
Music purchased and downloaded from iTunes will not play in the Windows Media Player.
Try re downloading the album >
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Downloaded an E.P. and all of the songs play fine except one which skips itself. The play count goes up and if I click later in the song it will play, but it doesn't play automatically, how do i fix this?
many thanks.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I purchases a cd on iTunes and one of the songs shows that it is downloaded but it will not play. The rest of the songs play but this one song doesn't and it looks like it is downloaded completely. What do I do?
Delete and redownload it if doing so is free in your country.
(85407) -
I purchased a song and when downloading there was an error. No error on the other 8 songs just one and now only plays the first 5 seconds of the song. How do you fix this and do the download again so the entire song is downloaded? Thanks!
Delete the song from your library and re-download it from the Purchases section of the iTunes Store.
http://support.apple.com/kb/PH12491 -
Only partial or samples of the songs play
I recently purchased an album and only portions of the songs play. It shows the length of each song, but it only plays snipets. About the same about of time the samples are played when listening in the iTunes Store. Any suggestions or ideas about what might be wrong and how I can correct it?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
i downloaded an album from itunes store into my itunes library on my computer. two of the songs downloaded a few seconds of music and then skipped to the next song. only had partial downloads for a portion of the music.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Please help me. I bought a song which played on my computer, but when I tranfered it to my IPod, only the first 30 seconds of it will play. Help please. Is there a way I can contact Apple to complain, because I'm not paying $1.29 for the first 30 seconds of a song. Or is there anyway to fix it? (note: i have already synced my Ipod and it has the latest version of ITunes)
Im having a similar promblem! Only its doesnt work on my Itunes library and the song ends at 49 seconds. Have you fixed your problem yet?
p.s. my discussion is on the following page but no one has responded yet as I only just posted it.
https://discussions.apple.com/thread/4097402 -
I bought an album from the Itunes store. 3 songs indicated that there was a problem in downloading and the connection had been reset. They will not play. How do I fix this?
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
When I listen to a song, ten seconds before its done, the song after will start playing. It's actually very annoying. I don't know how to E-mail Ipod support. >.< Also, when a song starts, and I click the center button, it goes to the screen that I can move a song forward or backward. Whenever I move a song forward, It just replays a few seconds where I was before. So I can't go forward at all.
When you click Apple Support, you click onto CONTACT. enter you ID and contact them about your problem if what i said didnt help you. Thats real wierd, what you prblem is I mean.
kenneth262 wrote:
When I listen to a song, ten seconds before its done, the song after will start playing. It's actually very annoying. I don't know how to E-mail Ipod support. >.< Also, when a song starts, and I click the center button, it goes to the screen that I can move a song forward or backward. Whenever I move a song forward, It just replays a few seconds where I was before. So I can't go forward at all. -
This is really frustrating, I've been trying to get my songs back for hours
When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
Please help.
Music purchased and downloaded from iTunes will not play in the Windows Media Player.
Try re downloading the album >
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I bought 2 albums off itunes and 3 of the songs i that album stop half way through
please help i bought two damien rice albums "O" and "9"
3 songs stop halfway
-9crimes
-eskimo
-the animals were gone
i spent enough on these song and i am very unhappy
can anyone provide a soulution to my problem?Go to the iTunes menu bar click Store > Check for Available Downloads...
If you are a resident of the U.S, have iTunes 10.3 or later, you can redownload iTunes media for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I just bought an album and some of the songs are only playing 3 seconds of a 4 minute song. what do i do?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
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