Only 1gb data usage?

I'm going on vacation to somewhere with limited data usage.   I want to check my average data usage for my laptop.  I found the data usage meter under Account>My Services>Internet manage and it says I used less than one gb.   It says that for all the previous months.   I don't download movies or other big files often but I'm a Realtor and I spend a lot of time on the net and there's no way my usage is less than a gb per month.    My cell phone plan gives me 1gb per month and I use that up at times and I know I use the laptop 100+ times more than the phone.   So does the data meter work at all or do I have to set it up or something? Thanks!

LocalHero wrote: ... it says I used less than onegb.  ...I've been through this twice. Call the number in http://customer.xfinity.com/help-and-support/internet/do-not-see-usage-meter/ and have them fix it.

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