Only 2 acessible screens on iPad. cant connect it to itunes.
So my iPad is only about 3 weeks old, and well i can turn it on, but all it has is the bar at the top with the time and stuff, i tried conecting it to iTunes but i havent conected it before, so it needs my password. I cant reset it at all. The last app i had open was drawcast and i never updated it yet. Im not sure what to do.
Hey mangagirl,
Welcome to Apple Support Communities! I would place your iPad into recovery mode and attempt to restore the device. You can read up on how to do that here:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Have a good one,
David
Similar Messages
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I cant connect to the itunes store from my ipad
i cant connect to the itunes store in my ipad even the two movies that i rent before 4 days didnt download
Try logging out of your account on the iPad by tapping on your id in Settings > Store and then log back in and see if the two stores then work.
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I tried all solution but still i am unable to connect to my wifi. It started yesterday when my ipad cant connect to wifi.
It's hard to provide help when your question starts out with, "I tried all solutions" however here is some troubleshooting advice.
If you are having WiFi problems it is necessary to isolate whether the problem is with your network or your iPad. Note: Do NOT consider your network to be blameless if some other devices can connect to it.
First, test your iPad on some other WiFi networks: a friends, Starbucks, Barnes & Noble, etc.
If it works well there then the problem is probably with your network. Try restarting your WiFi router by removing power for 30 seconds. If that does not help check for a firmware update for your router. If none exists which corrects the problem consider replacing the router.
If your iPad does not function well on other networks it possibly has a hardware problem. You could try Settings > General > Reset > Reset Network Settings to see if that corrects the problem. If not, contact Apple Support or visit an Apple store for evaluation. They can provide a replacement if your iPad is bad.
If you need more help please give the make, model, and version of your WiFi router and how you have it configured. -
I cant connect to the itunes store and the support team didnt really help anyone facing this issue with ipad mini!!! I need help
Here's the troubleshooter.
Can't connect to the iTunes Store -
my sisters ipad cant connect to the wifi
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
My phone died. I cant connect it to itunes since it has no battery whats so ever. Its doesnt charge. This is not its original charger.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My hard drive went and when i got my computer back from being fixed my itunes had been deleted, so i re installed it however my ipad wont connect to the itunes as its not registered to this itune, also all my songs arent on here what do i do?
There is no such thing as an "SG3" or "SG4". Did you possibly mean a 3GS and iPhone4?
It has always been very basic to ensure that a backup exists of your media and other important files. Computers fail, hard drives crashes... things happen. Do you not have a backup? The iPhone, like all iDevices is NOT a backup of your media, but rather a mirror of the content in the iTunes library on your computer.
If your contacts, pics, etc are not on your computer, no backups of the iPhone exist, and they are not on the phone, they are gone.
No one can magically make them re-appear. -
i was updating my iphone 4 through settings but in the middle my phone switched offf n now what i can see is the apple logo blinking n i cant connect it to itunes can any1 help me?
If you have a backup of your information on your computer, I would suggest putting your phone into recovery mode, by holding down the home key and keeping it held down while you connect it by usb into your computer with itunes running. Keep the home button held down until it indicates recovery mode, and proceed with the restore.
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hey guys, i downloaded the new software for my iphone and now cant connect to my itunes on my mac. its an older mac running 10.5.8
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
Can someone help me please ? I was using itunes (downloading albums etc) just half an hour ago. I had a pop up asking me if i'd like to download the latest version of itunes, which i accepted. When the update had finshed downloading, i then restarted my computer, as i usually would. Tried to re access the itunes store, and received the following error message: 'Cant connect to the itunes store. An unknown error occurred (-3212) please check you have an active internet connection and try again.
Needless to say, i have an active internet connection and cant see any reason why this would be happening, it has never happened before ?
Any help would be appreciated.Do you have PeerBlock installed/ > TS3297 Error message: 'Cant connect to the itunes store.
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hey i have an ipod touch 5gen ,it has stopped responding and is showing a blank black screen.when ever i connect it to itunes it gives a sound of the connection. what am i suppose to do?(ios7)
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iPod classic, which is 6 years old is corrupted. A message that says ''Connect to iTunes to restore'' keeps on blinking on the screen, But when I connected it to iTunes it says an error has occured and my iPod has hung after i've disconnected it.
Hi,
Time to take your iPod in for service.
You can make a Genius Bar reservation in advance if you are in the U.S.
http://www.apple.com/retail/geniusbar/
Carolyn -
Hi,
I had forgotten my password and made many attempts to log on to my Ipad. Finally after remembering the password it was to late to enter it. My screen says "Ipad is disabled, log on to ITunes. I logged onto ITunes and nothing is recognized an I cant find a category for correcting the problem. Any help will be greatly appreciated. ThanksHow can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
okay so my ipod touch has been not letting me unlock the screen for the past year, also when i try to connect it to itunes its not letting me because i cant unlock the screen. i need help
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iphone is stuck in DFU mode but i cant connect it to itunes for recovery
i updated my iphone 4 to ios 7 but then it keep turning on and off at the apple logo. My friend said that it is stuck on DFU mode and i have to connect it to itunes but now the problem is my phone cant connect to itunes
Hi akitestry,
If your iPhone 4 will not start up past the Apple logo, you should troubleshoot using the steps in this article -
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
In particular -
5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
6. If the above steps do not resolve the issue, contact Apple.
Thanks for using Apple Support Communities.
Best,
Brett L
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