Only 2 FPS from incoming video chat

My sister has a G4 350 with a DSL connection. Not the fastest, but I believe it's about 784 or close.
She's running Tiger.
When she first connects to me, she's got about 15-18 FPS, but within seconds she slows to a screeching halt to 2fps or less. I have about 1.5 megs of internet speed and a G5 and can chat with others with no problem. I know it's her set-up, but I think we're still supposed to see much better performance than that, even with a G4. Yes?
Thanks for any suggestions.
By the way... before Tiger, she could chat with me at about 12 - 15 fps.

Hi, Ralph.
Well... there's no router, so that's not the issue. I don't know about the firewall thing, and the port thing is so confusing I'll never get it!
She was doing ok until Tiger, that's the strange thing. Why would she slow down so much? And why after a few seconds of good speed?
Rick

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