Only 2gb RAM installed when there should be 4gb.

Hello,
I have a Toshiba Satellite L750 running on Windows 7. It should have 4gb installed (the amount when it was ordered). I noticed it was running slower than usual and that only 2gb was installed. I opened the bottom panel of the laptop and located the two 2048mb chips (Memory 4GB DDR3 1333MHz SDRAM) in upper and lower slots. I then started up the computer with only one chip each time (using the bottom slot) to make sure both were working. The computer started up both times. I then inserted both 2gb chips swapping their respective locations when I first found them. Booted the computer back up and it still only showed 2gb installed. Finally, I opened it up in BIOS it mentioned the same thing. Is there a way that I can reinstall that second 2gb chip to double my amount of ram?
Any advice would be appreciated.
Thank you,
SE
Solved!
Go to Solution.

You indicate you tried both chips in the lower slot and they both worked. Did you try both chips in the upper slot? You may have a bad slot. Make sure the chips are fully seated in the slot and the locking clips are in locked position. Good luck.
L875D-S7232 (Win 8.1)

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(0x09CC)
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Thanks. I checked that setting and i have it set to false, so i don't think that's it.
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This is not the behavior i would expect. I would think that if the client knows it has a pending application deployment that is required, when the MW opened up, it would start the install immediately or close to the beginning of the MW. It shouldn't
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This is about my tenth install on the same machine trying to get through it.
After I installed, the Rug Gui showed one update. I did that update and then rebooted.
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See my post below ....
Scarey eh?
you will need to get support to fix it - assuming you have a contract !
"dwjrdto2000" <[email protected]> wrote in message
news:[email protected]..
>
> This is 64bit NOWS SBE 2.5
>
> This is about my tenth install on the same machine trying to get
> through it.
>
> After I installed, the Rug Gui showed one update. I did that update and
> then rebooted.
>
> Rug Gui then showed 103 updates to do. It was late in day so I shut
> down the server.
>
> This morning I came in and started the machine up and the Rug Gui
> showed the same 103 updates to do. I was reading email on a separate
> machine and glanced over at the NOWs terminal and noticed the Rug Gui
> had turned into a Globe (not the exclamation point). I seriously DID NOT
> TOUCH THE THING.
>
> Now when I click on the Globe it says no updates available.
>
> The past two installs, I would install, go through the first update,
> then the 103 updates, and then when it rebooted the Rug would not show
> the updates to move to the next service packs. I initially thought it
> was a problem in the customer center b/c I had accumulated several
> machines against my license (even though they are just rebuilds of the
> same machine), but this time I had removed all the systems from the
> customer center online BEFORE I did this last install. Anyone have any
> ideas as to how to get my updates back working?
>
>
> --
> dwjrdto2000
> ------------------------------------------------------------------------
> dwjrdto2000's Profile: http://forums.novell.com/member.php?userid=75601
> View this thread: http://forums.novell.com/showthread.php?t=439867
>

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