Only Administrator account can access store

OK, I have windows vista and only the secret Administrator account can access the itunes store (this is an account that can be activated using cmd, it has complete priveleges). so anyways there are two other accounts on the computer and neither can access the store (network connection has timed out). the computer is connected to the internet. both firewalls (windows, mcaffee) are disabled.
HELP!

anyone, please help me...

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