Only "all day events" are subscribed to

When I try to subscribe to my iCloud calendar using the Outlook.com calendar from the web (NOT the Outlook calendar as such in Office 2013) -- desktop runs Win 7 Pro and Office 365, 64 bit, but the issue seems to be cloud related since it appears anywhere I access the web -- only the "all day events" transfer. The message appears that "365 out of 926 eventswere successfull updated or added to this calendar."  The events not transferred are all the events with an hourly range.
MS swears this to be a known issue with the "third-party's calendar."
Any help from Apple?

Hi Julian,
Thank you for your advice The plugin was a free download, not a purchased item. So the provider is in no way beholden to provide assistance, as it was provided on a best efforts basis. However I have approached them for help also.
Next step: make my own plug-in!?

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