Only apple logo appears, cannot restore ipod, tried to restore and received error code 1602, what can I do?
I am trying to figure out why I cannot restore my Ipod touch 64, when I get through the whole restore it states "error code 1602". I have used the original cable that came with the Ipod and have tried it on two different computers. When I turn it on only the apple logo appears and nothing else happens. Please help
Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
If the phone is stuck on the Apple logo, you can try a hard reset (deletes no info). Press and hold the power button and Home button until the phone turns off. Then try to power it up again.
Simply restarting your computer will not cause your iPhone to stop working unless there is a major issue with software conflicts on your computer... i.e.... corrupt iTunes installation.
Try disabling any security software you might have and avoid using and USB hubs or extenders etc.
If the hard reset doesn't work in getting your phone to boot up, then you'll have to do a restore of the device.
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