Only Apple products will connect to Airport Extreme

Until a couple of weeks ago all was fine with my Airport Extreme. Now, only our Ipad2 and Iphone5 will connect, my laptop and blackberry cannot (they were ok before).
The AX is setup in bridge mode and is working fine for the ipad and iphone but my laptop and BB don't even see the AX when i scan for wifi networks. I have done a couple of power cycles and turned off my bitdefender firewall but to no avail.
Any suggestions?

have you configured your Airport extreme to provide addresses via DHCP?
If your WiFi settings are:
IPv4 Address: 10.0.1.4
Subnet Mask: 255.255.255.0
Router: 10.0.1.1
DNS Server: 10.0.1.1
and WiFi is working with no problems
then having the same settings, just different IP address' last digit should work for Ethernet...
Have you connected the Ethernet cable to the computer as well as the Airport Extreme ?
Alternatively, you may change DNS server address to 8.8.8.8

Similar Messages

Airplay has quit working. I've got the latest updates. No apple products will connect to it.

Airplay has quit working. I've got the latest updates. No apple products will connect to it. Any ideas?

Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.
If you are still having problems, the following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.
When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

Mac mini will connect to AirPort Extreme, but not internet

I just picked up an AirPort Extreme and hooked it up. My Mac mini connects to the base station with no problem, but will not connect to the Internet. Wen using the airport utility it is an amber light next to Internet.
I am able to get my iPhone and iPad to connect correctly. They both show that they are connected to the base station and the Internet. No sure what I need to do on my Mac to get it working properly.
I'm running 10.8.2 on my Mac. APX is 5th gen.

have you configured your Airport extreme to provide addresses via DHCP?
If your WiFi settings are:
IPv4 Address: 10.0.1.4
Subnet Mask: 255.255.255.0
Router: 10.0.1.1
DNS Server: 10.0.1.1
and WiFi is working with no problems
then having the same settings, just different IP address' last digit should work for Ethernet...
Have you connected the Ethernet cable to the computer as well as the Airport Extreme ?
Alternatively, you may change DNS server address to 8.8.8.8

None of my apple products will connect to wifi

I have a iPhone 4s and also a Macbook that will not connect to any wifi. For the last day NO Internet to either other then my 3G data. I have confirmed it that is is an issue on any wifi such as my home wifi (reset it twice) starbucks and also a friends house. It is my understanding that it pings the apple web site but I am able to get apple.com to pull up on my 3G and also with my Windows desktop and android tablet so whats the issue...? I've tried to call apple but they want $20 before i even ask anything so NO thank you.
Anyone else having this issue...? Im in Fort Wayne, Indiana

diesel vdub wrote:
emburybrett wrote:
It is my understanding that it pings the apple web site
That is incorrect.
No device pings any website to get Internet access.
In a way it does. It attempts to connect to Apple's web site when you first connect to a WiFi hotspot. If it fails it assumes that the hotspot requires login, and presents the hotspot's login screen. But that isn't the problem the OP is having.

Imac will not connect to Airport Extreme when configured WPA/WPA2

Imac will not connect to Airport Extreme when configured WPA/WPA2
Posted: Jul 5, 2007 8:22 PM Reply
I just got my Imac to connect to the internet using my Airport Extreme but only by using WEP. I had my Windows XP SP2 machines connecting using WPA/WPA2 with no problem. The Imac will not connect using anything other than WEP, and 1 of the XP machines will not connect using WEP.(I have not tried the other XP machines) I had to set the Airport Extreme for an open network in order to let both computers access the shared hard drive and access the internet.
I don't know what the problem might be and would appreciate any suggestions.
MacBookPro, Imac Mac OS X (10.3.9) Fujitsu tablet PC, 2 XP desktops

hehe...on the visuals. I figured it out already, and I have the old airport card. However, I did a chat with Apple support and while we were chatting I found a USB adapter with MAC drivers which will work. It is:
Hawking Technology HWUG1A Wireless-G USB Adapter with Removable Antenna for Macintosh
Manufacturer Part# HWUG1A
That is the only adapter that actually does WPA/WPA2 that I can find that is for a Mac and not just an older USB that only does WEP. It surprises me that Apple does not have a USB product like this. Anyway, for $56 including shipping, I will have it by Monday or Tuesday. Pretty cool.
Thank you so much for your assistance. It is appreciated.
Lynn

Macbook pro connects to airport extreme only 50% of the time

Hi,
I have a mac book pro that i use with an airport extreme unit. When the laptop comes out of hibernation it does not connect to airport extreme. I have to put it back to sleep and start for the second time for it to connect. Any ideas on what the problem is?
thanks!
MacBook Pro Mac OS X (10.4.10)

Hi Laurent,
although I was given the advice earlier that I should simply take the machine back to the shop, or call the help centre, I ended up just praying that it would be OK. A couple of days after I posted the message I think there was an update to download and install, just a regular one from Apple from the Software Update option for the operating system or it may have been one for Final Cut Pro X, and once it installed I never had the problem again, so my prayers were answered.
It was pretty scary at the time because I thought it must be some hardware malfunction, but because it was resolved through an update it suggested it was a software issue. Hopefully it is the same with you.
I'm now running 10.7.2 and have had no recurrence of the problem in many months, thankfully.
It might have nothing to do with it, but the only other two things that may have somehow caused errors in the system startup (and I doubt these will be "unrelated" to people who know how computers work better than I do, but I feel I should mention them just in case), but I also updated Final Cut Pro X from a glitchy version to version 10.0.2 around the same time, and I also had an application installed which didn't function correctly in OS10.7 called PowerController (a simple app that can start up the computer at a set time and play music from iTunes as an alarm clock) and it was in the group of apps that were set to start at the starting up of the computer.
Anyway, I hope your problem is resolved as easily. Pray about it too!

Apple TV often drops connection with AirPort Extreme and Express stations

Here's my setup:
- Mac Pro in basement office connected to AirPort Extreme (802.11n) station via Ethernet
- AirPort Extreme station running WPA/WPA2 security and 802.11n (b/g compatible)
- AirPort Express station across basement room connected to stereo expressly for AirTunes purposes
- Apple TV and MacBook Pro on house ground floor, both connecting to the network via WiFi
(unless specified, the software and firmware in my devices is all extremely up to date. I write about Apple news for a living so I know when the updates land and install all of them almost immediately)
Here's what's going wrong:
Since I have one of the first gen Apple TVs with a 40GB hard drive but a 100GB iTunes library, I use streaming almost 100% of the time. The Apple TV can usually connect to my iTunes library for streaming via WiFi, but if the AirPort Express (a b/g device, mind you) is active on the network, the Apple TV and even my MacBook Pro get booted off the network usually between 12-24 hours, if not 48. Sometimes WiFi seems to work itself out and I can get the MacBook Pro back online, sometimes it even needs a full restart, as Mac OS X will start giving me nothing but "there was an error trying to join this network" warnings. Just as frustrating though, the Apple TV getting booted off means I need go through the whole tedious process of connecting it to WiFi again (it doesn't remember the password for some stupid reason), and then manually surfing again through the Sources list just to get back to streaming my media.
What the heck is going on? Is it the kind of security I'm running? Should I try WEP or... none at all? I would try "downgrading" the Extreme station's network type to only b/g (excluding n entirely), but I don't see that option in the radio settings anymore; it's all just flavors 802.11n now. When I set up the AirPort Express to connect to the network just for AirTunes streaming to the stereo, I used the setup wizard that the AirPort Utility provides. Should I attach it a different way? Perhaps manually set it to "participate in a WDS network" or "extend a wireless network?"
Any thoughts or similar experiences are very, very appreciated. My wife and I love this setup, but its unreliability is really getting on my nerves. Thanks in advance.
Message was edited by: bedoughty

Firstly, the easiest bit (although I don't believe you need to do this):
I would try "downgrading" the Extreme station's network type to only b/g (excluding n entirely), but I don't see that option in the radio settings anymore
You will get additional settings if you hold down the option key while browsing the radio settings drop down menu.
Moving on: Unfortunately a dropped connections seems to be a problem with umpteen causes and not only is it difficult to troubleshoot with someone in a forum it can also be made even more difficult because many problems are associated with network settings on a router that the person who is trying to help is unfamiliar with.
However you seem to be convinced your problems arise when your express is running which may narrow things down a little if correct, if not it may actually lead us away from the answer to your issue.
Is it the kind of security I'm running? Should I try WEP or... none at all?
I use WPA and have no problems (password = 8 Characters)
Should I attach it a different way? Perhaps manually set it to "participate in a WDS network" or "extend a wireless network?
I have my expresses set to participate in a WDS network, but that's because I use them for other things other than itunes, I would have thought 'join a network' would be fine.
You could check that all your devices are using independent IP addresses and all are using the same subnet. You could also check that no two devices have the same mac address, I've been told a million times this can't happen, but I've seen it. You may be wise to check these things before and after your devices have been 'kicked off the network", you may even want to write them down to see if any are changing.

Cannot connect to Airport Extreme. Did I buy wrong product?

Hello
I am having a problem connecting my Airport Extreme Base Station. I have an iMac flat screen PowerMac G4 running Tiger 10.4.11. I purchased the Airport Extreme Base Station in hopes to connect this and other Mac computers in my house to a wireless network. I have a DSL connection through ATT using a SpeedStream 5360 Ethernet ADSL Modem. I have installed the software that came with the base station. I do have an airport card installed, but it is an older one, not the one that you can purchase through Apple now.
I have read and followed all of the directions in the setup manual. I have seen the base station from my computer, I have given it a name, password, etc... but when I try to finish the installation/setup process, the base station continues the flash an amber light. I have done everything I can think of including reseting the base station back to default settings and starting over. Once I got the base station to show a green light... my computer still couldn't connect. In fact it couldn't even see the base station at that point.
Should I have purchased a different base station for my computer, or could it possibly be my airport card? Another computer in my house (older iMac running 10.3) can read a neighbor's un-passworded base station, but can't connect to mine. Does that give any clues?
Any suggestions would be appreciated.
JP

Just to verify... you have connected the Ethernet output of the SpeedStream ADSL modem to the WAN port on the AirPort Extreme base station (AEBS).
Have you also configured the AEBS to use the correct parameters to connect to your ISP?

Time Machine clueless about external HD connected to Airport Extreme

This is not my first post about HD connected to Airport Extreme. Just came back from Apple store. Spoke to Geniuses there in tech support desk and they are clueless.
Here is situation: have 7 Macs in the house connected to Airport Extreme wirelessly. In that respect things are working fine. Last week I purchased brand new WD My Book external HD and connected it to Airport Extreme using USB (it also has Fire Wire but that is not a point here).
As per forum advices I re-formated drive using disk utility to Mac Extended journaled, GUID. here is result:
iMAC x 3, with Tiger - see, mount and use My Book easily, shows on desktop as mounted drive
MacBook Pro w. Tiger - same as above, back up every day to My Book
MacBook with Leopard x 2 - no My Book on desktop, Time Machine doesn't see it
Mac Mini with Leopard - same as above, no trace of My Book, Time Machine doesn't see it
* This problem evolved from me having regular 160 GB FAT32 HD connected to Airport Extreme. Again Tiger machines were using that drive every day no sweat.
* Then I decided to upgrade all Macs to Leopard for one single reason only - Time Machine. (Good that I didn't do it but rather decided to introduce new, bigger and better USB drive first).
* Western Digital My Book is being sold in Apple stores as "drive that is recognized by Time Machine" so I bought 1TB unit.
* All Macs and Airport Extreme are up to date.
Any suggestions? Thank you in advance,
Zack

I cannot tell you why your Apple Genius told you what he did, but he/she was dead wrong. Apple sells its Time Capsule product, so they are not interested in making the AEBS a product competitor.
I will give you a little secret for which you will forever be indebted to me.
Open your Terminal application in the Utilities folder and at the prompt enter or paste the following command pressing RETURN after:
defaults write com.apple.systempreferences TMShowUnsupportedNetworkVolumes 1
Miraculously your problem will be Solved.

How do I connect my airport extreme to wifi as a repeater

how do I connect my airport extreme to wifi as a repeater?

Thanks for the info.
Unfortunately, Apple has designed their routers to only extend or repeat the wireless signal from other Apple routers.
It would be extremely unlikely that the AirPort Extreme would be able to extend or repeat a wireless signal from another manufacturer's router.
I suppose that it could not hurt to try, but if the Extreme is still unopened, it might be a better idea to return the Extreme, get the information about the router at the neighbor's and then use a product from the same manufacurer that would be compatible to repeat or extend the wireless.

Devices not connecting through Airport extreme wired connection

Hi
I just got an Airport extreme to use as an extention of my existing network, and to plug some devices in so that they can connect to the internet for updates (Sony Blu-ray player, dish network receiver, slingbox)...
my wireless is from a linksys/cisco wireless router (4-port) wrt310n, that is connected to my cable modem. The airport is set and has the green light showing. The blu-ray player and dishnetwork receiver are plugged into two of the ports. The blu-ray player says it can't connect to the internet. The dish network receiver says it is connected, giving ip address/submask, etc.
If I take my macbook pro and turn off wireless and plug into the airport it will not connect to the internet.
What have I not done to allow wired connection to the airport extreme to connect to the net?
thanks
David

Thanks for the clarification of your setup.
Unfortunately, the bottom line here is that this is not going to work.
The ethernet ports on the Extreme will only be active if you configure the AirPort Extreme to "extend a wireless network". But, it can only "extend" a wireless network from another Apple router. It's not compatible for this purpose with your Cisco router or any other manufacturer's router.
If you are unable to connect the AirPort Extreme to your router using an ethernet cable, you might want to take a look at a pair of ethernet powerline adapters to accomplish the same task by using the wiring in your home to transmit the ethernet signal.
I should clarify that if you connect the Cisco and AirPort Extreme using ethernet, you would not use the "extend" setting on the AirPort Extreme. This is only used if the device is connecting to another Apple router.
Message was edited by: Bob Timmons

I have my Time Machine on an external drive (not connected to Airport Extreme) and I have an external HD attached to airport extreme. Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme. How?

I have my Time Machine on an external drive (not connected to Airport Extreme) and I have an external HD attached to airport extreme. Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme. How?

Is it possible to have Time Machine backUp computer HD AND external HD connected to Airport Extreme.
Sorry, but no.
Time Machine will backup your Mac, but not the hard drive attached to the AirPort Extreme.
Time Machine will back up a hard drive only if it is attached directly to your Mac via USB or FireWire.

HP Laserjet P1102 print multiple pages - USB connected to Airport Extreme -

Hello,
My configuration is Windows Vista/7 - Bonjour Print - HP LaserJet P1102 USB connected to Airport Extreme.
Everytime I sent a print job - it get printed endless times until I hit "Cancel" on the print queue.
Help anyone..
Thank you very much,
- eagleputt

Hi gingerjedi,
It's normal with your actual Airport and confirm by Apple, but ...
Only If you see your printer in Airport Admin Utility under Printer :
1) Download and install : http://www.openprinting.org/download/printdriver/macosx/foomatic-rip-2008-01-30. dmg
2) Download and install : http://www.openprinting.org/download/printdriver/macosx/gplgs-8.61-ub.dmg
3) Download and install : http://www.openprinting.org/download/printdriver/macosx/hpijs-2.7.10-UB.dmg
4) Repair permissions with Onyx or with your Install Disk
5) Restart your computer
6) Restart your connection with your Printer (Cable-Power-Connection with your Airport)
7) In Prefs Panes, select Printer ( + ) and install a new Printer
8) Select your indicated Printer in the menu choice. If you have a Name for your Airport, give this Name under Place or Emplacement (excuse, i am French) and select HP Deskjet D2400 Foomatic/hpijs (recommended).
9) And click Done
With this Solution, you can just print. All other software possibilities can not run under the Airport. It is normal.
I think all is ok for you.
Message was edited by: thebuzzman

Printing problems with HP 1012 connected via Airport Extreme - resolved?

I originally posted on this issue in a long-running discussion on HP printer issues.
http://discussions.apple.com/message.jspa?messageID=10109788#10109788
Problem: Upgraded iMac 10.4.11 to 10.6 Following upgrade everything seemed fine except that the HP 1012 connected via Airport Extreme was not responsive. The system knew the printer was there, had installed the proper driver for it.
Intermediate troubleshooting: I tried to use Airport Utility to check the AE. It timed-out when trying to retrieve the AE setup specifications. I tried to update the firmware (7.4.1 to 7.4.2); system timed-out after a very long several minute "search for new version of the firmware."
Apparent solution: (any of the following may have made the difference - sorry not to have been more systematic)
a. I turned off AP on the iMac.
b. I unplugged the AE base station for one minute+, then re-powered it.
c. I opened my MBP with 10.5.7. Started up Airport Utility.
d. I renamed the base station. Left all other settings alone.
e. I installed the 7.4.2 firmware upgrade.
f. I ran Preference Repairs on the iMac (though I had done this right after installation of 10.6)
g. I turned on AP on the iMac.
Result: Almost immediate connection to AP, printer quickly began printing several of the test documents that must have been waiting in queue.
Too early to tell if I will have any further problems if if it permanently fixed.
Thanks to the several messages in both Printer and Network categories that suggested one or more of the above steps.
Stan

I hooked up my wife's Deskjet 5150 to my mac via USB. Since the 5150 does not have a driver from HP to work in SL. I decided to us the generic Gutenprint v5.2.3. For the heck-of-it, I picked, HP Deskjet 5550-Gutenprint v5.2.3. It prints. and the utility works, BTW, I am low on black ink.
I also tried the other printer drivers labeled "any printer name"-Gutenprint v5.2.3. and they all worked with the 5150.
So now that I know that the 5150's will work via USB with SL, I will now upgrade the other two laptops in my house to SL.
How to:
Turn printer on.
open System pref/ printer-fax/ add printer
Select hp desktop 5100
(name: -- Change name if you want - I kept " hp deskjet 5100"
Location: Your computer
Print Using: open dropdown box, select printer software. Type in: " Gutenprint" or "deskjet". I picked the HP Deskjet 5550-gutenprint v5.2.3. but I do not think it matters as long as it is a -gutenprint v5.2.3 driver.
Select OK

How do I access my hard drive connected to airport extreme?

I've already imported video to my hard drive. I had it previously connected via firewire. It's there in an imovie 08. However, when I open up imovie in the "Event Library" panel, my hard drive has a yellow triangle with an exclamation point on it. Does anyone know how I can access this?
Do I have to choose "import" first and then copy the movie back into imovie? I think this would defeat the purpose of storing the footage on the external drive, right? I'm trying to make my first movie, so please be gentle if this is an easy question to answer. It's throwing me for a loop right now.
Thanks again!

sorry, the hard drive is connected via USB to my airport extreme. Here's how i can look at the files:
Macintosh HD, under "shared" i select my hard drive, open it and then click on imovie events, then i can access the 19 different folders which contain multiple clips in each folder, along with an imovie thumbs file etc.
However, in imovie when create a new project, then click on import, it will ask me where i want to save the files, and on the drop down arrow, the only choice is my macintosh HD and I can't choose anything else. I really don't want to save them to my computer's hard drive if i don't have to. It seems there should be an easier way to do this, but i'm overlooking something. I just want to be able to make a movie with the clips that are already saved on my hard drive which is connected via airport extreme. Thanks again!

Only Apple products will connect to Airport Extreme

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