Only audio exporting on movie

i am trying to export a video file (extension .3gp) into a windows compatible file (eg wmv or avi, etc.). when i do this it only exports the audio and the video is a white screen. thanks for the help...

I have exactly the same problem. my quicktime movies work fine on Apple macs but dont run on PC platforms though when they were first set up they did. How come the change? any suggestions?
Ann

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