Only Content Admins are able to perform search

Question

Hi,
I created an index on a File System Repository and the indexing completed successfully. I have enabled W2KSecurityManager on the Repository. Only Content Admins are able to perform search.
When I conduct search it returns results (I am an Content Administrator), but when another user conducts the same search does not return any results. When I assign any user with content admin role he is able to perform search (with successful results).
It does not look like an permission issue. Everyone have access to the Windows Fileserver; also everyone has access to the index (I checked it in index permissions). Any idea where else the problem could be?
Regards,
Deepak

Answer 1

Hi Umesh,
We had this same problem where only admins had access, that was because
content/system/user admin roles are set as system principals and bypass w2kSecurityManager
functionality
Check if users without these privileges have read access (http://server:port/irj/go/km/navigation/folder)
if you get access denied error it's probably a problem with user mapping
check on log files (defaultTrace) for w2k related errors, you might find something like
No user mapping data for user <user_name> and system <system_name>#
or similar entry
if that's the case check sap note 615479 and
http://help.sap.com/saphelp_nw04/helpdata/en/54/39c53dba21f750e10000000a114084/content.htm
kr,
Rafael