Only Fireworks recognised, can't install .zxp for Illustrator

Brand new Mac, OS up to date. Clean, fresh install of CC, everything up to date. You'd expect things to 'just work' right?
I've successfully installed a couple of old Fireworks extensions by just double-clicking them. I try the same with the Monotype Skyfonts extension, with the aim of having it available in Illustrator - no dice.
I get the following…
… the relevant part of which seems to be 'recognizes at least one product which the extension supports'. My Extension manager window lists only Fireworks CS6 as available and no others (I have PS, IA & ID also installed, so would expect to see them, no?)
A bit of a poke around on the forums here suggested using Extendscript to run bridge diagnostics and see if the paths are correct. They seem to be, although the path name and display name don't match it appears to be consistent.
I'm now out of ideas. What next?
Like I said, you'd expect a fresh install to just work, right?
T.
Full diagnostics below…
Result: BridgeTalk Diagnostics
          Info:
                    Name = estoolkit-4.0
                    Status = PUMPING
                    Group = cs
                    Path = /Applications/Adobe ExtendScript Toolkit CC/ExtendScript Toolkit.app
                    Version = 2.0
                    Build = ES 4.5.5
                    Next serial number = 40
                    Logging: = OFF
                    Now = 13:52:08
                    Messages:
                              Message Version = 2.05
                              Authentication = ON
                              Digest = ON
          Thread: estoolkit-4.0#thread
                    Avg. pump interval = 40ms
                    Last pump = 58ms ago
                    Ping: 7
                              ECHO_REQUEST: ECHO_RESPONSE
                                        Timeout = undefined
                                        Handler = undefined
                              STATUS: PUMPING
                                        Timeout = undefined
                                        Handler = undefined
                              MAIN: MAIN
                                        Timeout = undefined
                                        Handler = installed
                              LAUNCHED: LAUNCHED
                                        Timeout = undefined
                                        Handler = installed
                              DIAGNOSTICS: DIAGNOSTICS
                                        Timeout = undefined
                                        Handler = installed
                              INFO: INFO
                                        Timeout = undefined
                                        Handler = installed
                              SETUPTIME: thread=0ms, left=29ms
                                        Timeout = undefined
                                        Handler = undefined
          Instances: 3
                    estoolkit-4.0#dbg:
                                        msg[13:52:07]: 00000035
                                                  @BT>Version = 2.05
                                                  Target = estoolkit-4.0#dbg
                                                  Sender = estoolkit-4.0#dbg
                                                  Sender-ID = localhost:mac981
                                                  Timeout = 13:52:08
                                                  Type = Ignore
                                                  Response-Request = Timeout
                                                  Headers = (no headers)
                                                  Timestamp = 13:52:07
                                                  Serial-Number = 35
                                                  Received = undefined
                                                  Result = undefined
                                                  Error = undefined
                                                  Body = (empty)
                              Incoming: 1
                              Outgoing: 0
                              Handler: 9
                                        ExtendScript = for all messages
                                        Error = for only msg #25
                                        Error = for only msg #27
                                        Error = for only msg #31
                                        Result = for only msg #35
                                        Error = for only msg #35
                                        Timeout = for only msg #35
                                        Result = for only msg #37
                                        Error = for only msg #37
                    estoolkit-4.0#estk:
                                        msg[13:52:07]: 00000037
                                                  @BT>Version = 2.05
                                                  Target = estoolkit-4.0#estk
                                                  Sender = estoolkit-4.0#dbg
                                                  Sender-ID = localhost:mac981
                                                  Timeout = 14:02:07
                                                  Type = Debug
                                                  Response-Request = Result Error
                                                  Headers = (no headers)
                                                  Timestamp = 13:52:07
                                                  Serial-Number = 37
                                                  Received = undefined
                                                  Result = undefined
                                                  Error = undefined
                                                  Body: 107 bytes
                                                            Text = <get-properties engine="main" object="$.global" exclude="undefined,builtin,prototype" all="true" max="20"/>
                              Incoming: 1
                              Outgoing: 0
                              Handler: 1
                                        ExtendScript = for all messages
                    estoolkit-4.0: (main)
                              Incoming: 0
                              Outgoing: 0
                              Handler: 1
                                        ExtendScript = for all messages
          Targets: 9
                    Connector = PCD
                    Installed: 0
                    Running: 0
                              fireworks-12.0:
                                        Group = cs
                                        Path = /Applications/Adobe Fireworks CS6/Adobe Fireworks CS6.app
                                        Display Name = Adobe Fireworks CS6
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = OFF
                                        BundleID = com.adobe.Fireworks
                                        Status = (not running)
                                        ExeName = Adobe Fireworks CS6.app
                              ame-7.0:
                                        Group = cs
                                        Path = /Applications/Adobe Media Encoder CC/Adobe Media Encoder CC.app
                                        Display Name = Adobe Media Encoder
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = ON
                                        BundleID = com.adobe.ame.application
                                        Status = (not running)
                                        ExeName = Adobe Media Encoder CC.app
                              bridge-6.064:
                                        Group = cs
                                        Path = /Applications/Adobe Bridge CC/Adobe Bridge CC.app
                                        Display Name = Bridge CC
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = ON
                                        BundleID = com.adobe.bridge6
                                        Status = (not running)
                                        ExeName = Adobe Bridge CC.app
                              estoolkit-4.0: PUMPING
                                        Group = cs
                                        Path = /Applications/Adobe ExtendScript Toolkit CC/ExtendScript Toolkit.app
                                        Display Name = ExtendScript Toolkit CC
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = ON
                                        Status = PUMPING
                                        Info:
                                                  Group = cs
                                                  Version = 2.0
                                                  Build = ES 4.5.5
                                                  Next serial number = 46
                                                  Logging: = OFF
                                                  Now = 13:52:08
                                                  Messages:
                                                            Message Version = 2.05
                                                            Authentication = ON
                                                            Digest = ON
                                        Thread: estoolkit-4.0#thread
                                                  Avg. pump interval = 40ms
                                                  Last pump = 260ms ago
                                                  Ping: 7
                                                            ECHO_REQUEST: ECHO_RESPONSE
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                                            STATUS: PUMPING
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                                            MAIN: MAIN
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            LAUNCHED: LAUNCHED
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            DIAGNOSTICS: DIAGNOSTICS
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            INFO: INFO
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            SETUPTIME: thread=0ms, left=29ms
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                        ExeName = ExtendScript Toolkit.app
                              exman-6.0: IDLE
                                        Group = cs
                                        Path = /Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app
                                        Display Name = Adobe Extension Manager CS6
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = OFF
                                        BundleID = com.adobe.exman
                                        Status = IDLE
                                        Info:
                                                  Group = cs
                                                  Version = 2.0
                                                  Build = ES 3.92.104
                                                  Next serial number = 3
                                                  Logging: = OFF
                                                  Now = 13:52:10
                                                  Messages:
                                                            Message Version = 2.05
                                                            Authentication = ON
                                                            Digest = ON
                              exman-6.0: IDLE
                                        Thread: exman-6.0#thread
                                                  Avg. pump interval = 0ms
                                                  Last pump = 396809ms ago
                                                  Ping: 7
                                                            ECHO_REQUEST: ECHO_RESPONSE
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                                            STATUS: IDLE
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                                            MAIN: MAIN
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            LAUNCHED: LAUNCHED
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            DIAGNOSTICS: DIAGNOSTICS
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            INFO: INFO
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            SETUPTIME: thread=0ms, left=1ms
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                        ExeName = Adobe Extension Manager CS6.app
                              illustrator-17.064: IDLE
                                        Group = cs
                                        Path = /Applications/Adobe Illustrator CC/Adobe Illustrator.app
                                        Display Name = Adobe Illustrator CC
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = ON
                                        BundleID = com.adobe.illustrator
                                        Status = IDLE
                                        Info:
                                                  Group = cs
                                                  Version = 2.0
                                                  Build = ES 4.5.5
                                                  Next serial number = 7
                                                  Logging: = OFF
                                                  Now = 13:52:11
                                                  Messages:
                                                            Message Version = 2.05
                                                            Authentication = ON
                                                            Digest = ON
                              illustrator-17.064: IDLE
                                        Thread: illustrator-17.064#thread
                                                  Avg. pump interval = 3688ms
                                                  Last pump = 405ms ago
                                                  Ping: 7
                                                            ECHO_REQUEST: ECHO_RESPONSE
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                                            STATUS: IDLE
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                                            MAIN: MAIN
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            LAUNCHED: LAUNCHED
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            DIAGNOSTICS: DIAGNOSTICS
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            INFO: INFO
                                                                      Timeout = undefined
                                                                      Handler = installed
                                                            SETUPTIME: thread=0ms, left=0ms
                                                                      Timeout = undefined
                                                                      Handler = undefined
                                        ExeName = Adobe Illustrator.app
                              indesign-9.064:
                                        Group = cs
                                        Path = /Applications/Adobe InDesign CC/Adobe InDesign CC.app
                                        Display Name = Adobe InDesign CC
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = ON
                                        BundleID = com.adobe.InDesign
                                        Status = (not running)
                                        ExeName = Adobe InDesign CC.app
                              photoshop-70.032:
                                        Group = cs
                                        Path = /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app
                                        Display Name = Adobe Photoshop CC
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = ON
                                        BundleID = com.adobe.Photoshop
                                        Status = (not running)
                                        ExeName = Adobe Photoshop CC.app
                              switchboard-3.064:
                                        Group = cs
                                        Path = /Applications/Adobe Bridge CC/Adobe Bridge CC.app/Contents/MacOS/SwitchBoard.app
                                        Display Name = SwitchBoard 3.0
                                        MsgAuthentication = ON
                                        MsgDigest = ON
                                        ESTK = OFF
                                        Status = (not running)
                                        ExeName = SwitchBoard.app
                    Installed: 6
                    Running: 3
                    Groups: 140
                              cs3:
                                        acrobat-8.0
                                        aftereffects-8.0
                                        soundbooth-1.0
                                        bridge-2.0
                                        contribute-4.5
                                        devicecentral-1.0
                                        dreamweaver-9.0
                                        encore-3.0
                                        estoolkit-2.0
                                        fireworks-9.0
                                        flash-9.0
                                        illustrator-13.0
                                        indesign-5.0
                                        indesignserver-5.0
                                        incopy-5.0
                                        photoshop-10.0
                                        premiere-3.0
                                        premierepro-3.0
                                        stockphotos-1.5
                                        audition-3.0
                              cs4:
                                        acrobat-9.0
                                        aftereffects-9.0
                                        soundbooth-2.0
                                        bridge-3.0
                                        contribute-5.0
                                        devicecentral-2.0
                                        dreamweaver-10.0
                                        encore-4.0
                                        estoolkit-3.0
                                        fireworks-10.0
                                        flash-10.0
                                        illustrator-14.0
                                        indesign-6.0
                                        indesignserver-6.0
                                        incopy-6.0
                                        photoshop-11.*
                                        premierepro-4.0
                                 

Thanks Carl,
There's a lack of clarity here that could be improved since the version I was using had been installed by the CC installer so I assumed it was current. I now see that there's another version available that isn't installed so presumably the earlier one was installed as part of the Fireworks package? This is far from clear.
Anyway, I'll give it a go - thansk for the quick reply.
T.

Similar Messages

  • Can't install Reader for Pocket PC on HTC Touch Diamond

    can't install Reader for Pocket PC on HTC Touch Diamond? why?

    Run the installation on your sync pc... the installation application will run only on a pc, then, activesync installs it on your winmobile device on the next connect session.
    Beverly Howard [Microsoft MVP Mobile Devices]
    (MVP Info at http://mvp.support.microsoft.com/mvpfaqs)

  • I can not install updates for Adobe 9 Pro

    I can not install updates for Adobe 9 Pro

    When you can not install the updates from the Help menu, go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows (similar for MAC) and install the updates in order. It is a good idea to download from the most recent back in case there are any you can skip (each updates indicates the prior version required). You generally need to reboot only after the last update.

  • Can I install Linux for Windows on my Apple Mac and afterwards use old windows programs as PageMaker on my new Mac. If yes where can I find Linus windows for Mac

    Can I install Linux for Windows at my new Mac and afterwards use old Windows programs as Photo Shop and PageMaker on my Mac? If yes where at the Internet can I find Linux for Mac and Windows?

    What is your definition of a "Linux for Windows" ?
    There is Linux like Ubuntu which can be installed on a Mac
    See the UbuntuForuns here https://wiki.ubuntu.com/MactelSupportTeam
    And there is Microsoft Windows which can be installed and used on a Mac with Apples BootCamp http://www.apple.com/support/bootcamp/ or through Virtualization apps like Parallels, VMWare Fusion or VirtualBox.
    Windows Programs don't run in a Linux only in Windows.
    Stefan

  • I can`t install drivers for Promise IDE on WINXP.

    Hi, guys. I have a problem. I can`t install drivers for Promise IDE on WINXP. I `ve got an error "This device cannot start. (Code 10)". In Norton Ghost (DOS) drive on Promise work fine. I can`t install WINXP + SP1 on HDD on Promise controller. After pressing F6 and installing driver i `ve got an error Can`t find drive. BIOS 193 beta. Devices: IBM 120Gb 180GXP on primary master, Seagate 120 SATA 26AS on Third master. CD-ROM and DVD-ROM on secondary channel. Drivers 1.00.1.37 from ASUS and 1.00.1.29 from MSI. No result.
    And another one. Why very poor perfomance when copying large files (700Mb). When starting copying speed is 25-27Mb/sec, when finishing 5-8Mb/sec. All drives under NTFS.
    PS. Sorry for my bad english.

    Quote
    Originally posted by Athlon1000
    But if you have selected Promise as: SATA in BIOS shouldn't you then use the ulsata.sys driver instead and if you choose Promise as: RAID in BIOS then you should use the f2tx*.sys, or am I way wrong here ?
    That's correct  
    So if I do not misunderstand you, Windows hangs when accessing the drive?
    Is it only with this drive, then maybe it's an incompatibility between the controller and the ata electronics of the drive.
    Or maybe it's completely broken.. have you tried it on the ICH5 IDE controller?
    If it works there you should use this configuration.
    I've read about problem with some drives ... take a look into the threads on the top of this board (FAQ etc.).
    What I found out yesterday: You can use the Promise in RAID mode and define a RAID0 array with only one single drive. So you could use the Fasttrak driver from MSI, which is up to date.
    I haven't tried this solution (one disk in a RAID0 stripe configuration), but I think it should work...
    Maybe you give it a try  
    PS.: Before you switch to RAID mode, you have to change the Promise Driver... but be careful: windows won't boot with the wrong driver - your last chance would be "last known good" then...

  • Can you install flash for me thru my computer

    Can you install flash for me going thru my computer ? [email protected]

    Well this could happen for any number of reasons.
    It's a workaround, but you could try the download in this
    link
    http://www.adobe.com/support/flash/downloads.html
    Technically that's the update for the Flash authoring tool,
    but if you unzip it then you'll have a full players folder that you
    can install. If you're stuck after that point then open a support
    case.
    Flash Player technical support is available via webcase only
    at:
    http://www.adobe.com/support/contact/
    There is no phone support for Flash Player.
    Regards,
    Bentley Wolfe
    Senior Support Engineer, Flash/Flash Player/Digital Editions
    Adobe

  • I can't install itunes for windows get error message 5

    i can't install itunes for windows get error message 5

    I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
    BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop).

  • Can i install Office for Mac on my IPad ??

    Can i install Office for Mac on my IPad ??

    Sorry, no. Different operating systems. You'll need to look in the app store to find an office program.  If you already have a mac, then you may want to look for Pages, or I have a PC and use office and like Documents to go.

  • Can I install siri for i pod touch

    Can I install siri for i pod touch

    There is not a version of Siri available for an iPod...

  • Can we install PowerPivot for SharePoint on a SQL cluster?

    We are going to deploy SharePoint 2013 with PowerPivot for SharePoint (installed from SQL Server media). According to what I've read out there for a small or medium farm, the recommendation is to install PowerPivot for SharePoint on
    every SharePoint application server in the farm. However, accoding to the licensing doc I've pasted below, PowerPivot can be run outside the SharePoint farm. We are going with SQL Server 2012 Enterprise edition. PowerPivot requires a SQL
    Server license for each server. To save money on licenisng, can we install PowerPivot for SharePoint on the 2 SQL Server cluster nodes (as a separate instance of course)?
    Example License Topologies and Costs for SQL Server 2012 Self-Service Business Intelligence
    http://msdn.microsoft.com/en-us/library/dn305848(v=sql.110).aspx
    http://vcollogan.knows.it http://twitter.com/orbhot

    Hi Vincent,
    PowerPivot for SharePoint is an Analysis Services instance in tabular mode. This
    whitepaper mentions that clustering Analysis Services in SharePoint-integrated mode is not supported (page 8 under SSAS Server Modes.) You can, however, install it as a standalone
    instance on the nodes of the cluster and let SharePoint handle the load balancing.
    My apologies for the confusion on installing the SharePoint binaries on the PowerPivot instance. You don't need to install the SharePoint binaries if it is outside of the SharePoint farm. I was looking at my build documentation where I have both Reporting
    Services and PowerPivot on the same machine with the same reason - reduce licensing cost - and similar to the 3-tier topology but with all of the service application and content databases on the database tier.
    Edwin Sarmiento SQL Server MVP | Microsoft Certified Master
    Blog |
    Twitter | LinkedIn
    SQL Server High Availability and Disaster Recover Deep Dive Course

  • Can i install Firefox for E63 with Symbian S60 OS?

    Can i install mozilla for my E63 with Symbian S60 3rd Operating System? Thank you very much...

    See http://support.mozilla.com/en-US/mobile#os=android&browser=m4

  • I bought a new macbook, but I can not install Pages for free

    I bought a new macbook air, but I can not install iWork for free. Why?

    So you are saying it is asking you to pay in the App Store?
    Так вы говорите, она просит, чтобы вы заплатили в App Store?
    Вы должны объяснить, что идет не так, мы не можем видеть ваш компьютер.
    Peter

  • Can't install Updates for Cyberlink and SimplePass

    Can't install Updates for Cyberlink MediaSuite 10-desktop SP63340 v10.0.4.2928  ~OR~ Cyberlink LabelPrint SP63286 v2.5.4.6515  ~OR~ HP SimplePass Identity Protection Software SP63224 v6.0.100.276
    Downloads fine just won't install.
    I have an HP ENVY m6 Notebook PC / Windows 8 64-bit / Intel(R) HD Graphics 4000 / C:/671.53 GB (1.07 GB free)
      / D:/26.33 GB (0.99 GB free)
    Help?

    Hi Kristelline and Paul-Armstrong,
    I saw your posts and I will be happy to help.
    @Kristelline
    Do you have the links that you used to download the Cyberlink MediaSuite and Cyberlink LabelPrint?
    Are you getting any errors message when you are trying the installation? Try doing the installation with your anti-virus disconnected. Also try right-clicking on the file and running it as Administrator.
    @Paul-Armstrong
    When do you get that error message about it not being a valid drive during the install or before it starts?
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • How can I install themes for my ipad2 jailbrocken using evasion?thanks

    how can I install themes for my ipad2 jailbrocken using evasion?thanks

    Your post indicates you have used Cydia, which is a software application for iOS that enables a user to find and install software packages on jailbroken iOS Apple devices. Since your iPad has been jailbroken,  we can't help you in this forum. Best bet is to Google for answers.
    Plus your Apple warranty has been voided and the Apple Genius Bar/Support will not help you.
     Cheers, Tom

  • How can I install Gimp for pictures effects ? They say i can't cause it's not an apple product ! :(

    How can I install GIMP for pictures effects ?  They say I couldn't cause it's not an apple product ? 

    10:10 PM      Sunday; January 13, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Maybe you are looking for

  • Deleting DB table contents using internal table

    Hi Gurus, I have a requirement of deleting DB table contents. Requirement is as follows, User will select the DB table description in the seletion screen using drop down list. Whichever description he selects,the corresponding table contents should b

  • Labview 2009 I/O assistant issue

    Hi, I'm using labview 2009, and I can't get the I/O assistant to work-everytime I try to run it, it gives me the error message "Measurement & Automation Explorer or the Instrument I/O Assistant is not installed correctly. Please install these from La

  • BEST DVD TO IPOD SOFTWARE

    Does anyone have an opinion on the best DVD to Ipod software to purchase? I've tried the trial versions of PQDVD, Xilisoft, and Cucusoft and have found problems and numerous differences with those. If there are any others out there please let me know

  • JSF DB Connection Best Practices

    During the life of a JavaServer Faces request, what are some best practices for storing a db connection? For the duration of the transaction, a single connection should be created before db updates, made available to (possibly) multiple model objects

  • Ideapad u350 model 2963 - mobile broadband sim card

    hi, i've got a u350 model 2963, intel core solo 1.4 ghz, 4gb , 320 hd etc. and was wondering if if the sim card slot under the battery will work or not , have tried a few 3g broadband sim cards ( not phone sim cards) and nothing . Also had a look in