Only get white screen and won't shut off

Only get a white screen and won't shut off until battery goes dead

If not successful try the remaining itemes of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

  • My ipod went totally dead.  I have had it plugged in charging for 45 minutes and is just a blank lit screen and won't shut off.  Is this normal?

    My ipod went totally dead.  I have had it plugged in charging for 45 mintues. It just has a lit up screen and won't shut off?  Is this normal?  What do I do?

    You need to do this http://support.apple.com/kb/ht1808

  • I powered off my Ipad and it is stuck on the blue screen and won't shut off.  What can I do?

    I shut down my Ipad but it has become stuck in shutdown mode on the blue screen and won't turn off. What can I do to turn it off and try to restart it?

    Both buttons:

  • 2011 Macbook Pro Stuck on White Screen and Won't Shut Down

    Greetings,
    I just received a 15 inch Macbook Pro with a 2.2 i7 processor earlier today. On my previous computer, a 2009 MB P with a Core2Duo, I've had a shutdown issue on it for the past week or so: when I click the power button, and confirm the shutdown, the computer would start shutting down as normal, however once it reached the white screen with the spinning loading symbol at the bottom, it just got stuck on that. As I've transfered my old data to my brand new computer, I'm still having the same issue with it. I was wondering if this was due to a worm, or some software incompliancy? If anyone could shed any light, I'd be greatful.
    Thanks.

    thecloakedone wrote:
    I'm running the old Final Cut Studio (2) (still have to enter my serial), and am also running these apps which could be considered out of the ordinary: *VLC
                                                      *Audacity
                                                      *CleanMyMac
                                                      *Mirage
                                                      *Handbrake
                                                      *MiroVideoConverter
                                                      *RecBoot
                                                      *SuperDocker
                                                      *PlistEditPro
    That's all. Everything else is either from Apple, Adobe, or is downloaded from the app store.
    Were you using any of them when the issue occurred (or just prior to it)?
    Have you looked for updates on all of them?
    If you want to do some digging, open Console and look at the logs at, and just prior to, the time of the issue.

  • My ipod 4g has a frozen white screen and will not turn off, any advice?

    My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?

    - Let the battery fully drain. After charging for at least an hour try :
    iOS: Not responding or does not turn on
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My iphone4 is stuck on a blue screen and will not shut off for restart, I have never dropped or had a problem  before....help

    My iphone4 is stuck on a blue screen and will not shut off or restart, I have never dropped or had a problem  before....help?

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

  • I have an ipod touch 2nd generation and i have a white screen and will not turn off( it was working fine this am) help!!

    I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • HT1688 my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    my Iphone 5 has a black screen and won't turn off/on. It locked on my yesterday while in photos and then it went black.

    Hard Reset: HOld the home button and the sleep/wake button of your iPhone for about 10 to 15 seconds at the same time. Holding down both buttons at the same time  till you see the apple appear

  • TS2771 my sons ipod has a white screen and will not turn  off reset etc  What should I do?

    My sond Ipod 4g  has a white screen  and will not turn off reset etc. Ive tried everything  please help

    - Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    - If still problem time for an appointment at the Genius Bar of an Apple store.

  • My mac book pro has a white screen and won't start up

    My Mac book pro has been running slow, so I thought I would shut down and reboot. It wouldn't reboot past a white screen and an apple logo. I have rebooted several times and after an hour or so it still won't go any further. Any suggestions?

    Howdy Lowana42,
    Welcome to Apple Support Communities. 
    It sounds like your MacBook Pro has a startup issue that is causing it to only display an Apple logo. Try the suggestions in the article below, they will resolve most issues like this one. 
    How to Troubleshoot iSight
    I hope this helps, 
    -Jason

  • 21" iMac getting white screen and does not boot up

    Hi All!
    This is my first time to post here but have been using Mac OS since 2009.
    I am having issues with my  Mid 2011 iMac 21". I keep  getting a white screen and it does not boot up.
    I am a bit technical so I have done all the necessary steps as below:
    1. Powercycle the system (Shutdown, unplug for 10 seconds and replug) = No go
    2. Reset NVRAM several times = No go
    3. Went to Safe Boot = Vertical white stripes on blue screen appears
    4. Tried booting on Recovery Disk = Vertical white stripes on blue screen appears
    I'm thinking my video card is faulty now.
    Any help guys? I hope my hard drive is not fried
    What's worse, my 3 year extended warranty just expired last June and it's only been 3 months

    First i can't send it back becuase it didnt have a warranty i purchased it on ebay. second the guy didnt send the install disks with it as he promised i have tried to follow up with him with no luck so hes been reported to ebay. and due to current buisiness expenses cant afford the new software. is there anything else i can do to at least boot the thing so i can figure out whats wrong with it. and has anybody experienced this before and if so how was the issue resolved. soooo frustrated as buisiness is at a stand still till this machine works. p.s.it has osx leopard latest version.
    Message was edited by: AMILLIANZE

  • HP Photosmart Printer 6520 has a white screen and won't go away?

    My HP photosmart printer had been working fine until I turned it on today and it showed a blue screen with a power off/on symbol and quickly flashed to a blank white screen and hansn't changed since.  I've unplugged it and plugged it in several times and it still does the same thing. I even left it unplugged for a while and plugged it back in and it still did the same thing? How do I fix this problem?

    Hello imb1999,
    I see the screen on your HP Photosmart 6520 has gone white and you are not able to access the front panel guide. I would like you to take a look here: The HP Printer Won't Turn On or Respond, I know it turns on just the main screen is white, but the I need you to do all troubleshooting steps listed in this document to try and resolve the problem.
    If after the troubleshooting has been done with no success, I suggest calling our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • It has a blueish/white screen and won't do anything?

    it has a blueish/white screen and it won't do anything?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My touch has a white screen and i cannot shut it down

    I have a blank white screen and cannot power it down.  When I connect it to my computer it doesn't recognize that i plugged it in.  please help

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • My LG Ally is frozen and won't shut off

    This morning, when I tried to sign in to Google Talk it said it is unable to connect. When I cleared out of there I decided to power off and see if restarting helped the issue. Unfortunately, It got stuck while powering down and it won't shut off. I tried holding down buttons, which didn't do anything. I can't get the battery out and broke my nail in a really painful way trying. Any advice? How can I safely remove the battery without resorting to prying it out with a screwdriver?
    If anyone can help I will be eternally grateful. I love this phone and hope this won't become a recurring issue.

    My Lg Ally also had the exact same problem. I called tech support and after a couple of subsequent freezes, Verizon sent me a new phone. After a couple of days, the new phone is experiencing similar symptoms. The one thing I noticed that both phones had in common was the location where the freezing occurred. I was trying to place a call, when located approximately a hundred and fifty yards from a known cell site. I wonder if you have noticed the problem reoccurring at a particular location or proximity to a cell site. This is just an observation that I have made. As far as the battery, I would try to find a small piece of plastic or even a small baby spoon to pry the battery out. Something that will not damage the case. The only way to reset the phone is to pull out the battery. After you remove the battery, you might put a small tab of tape around the top. This way, if it happens again, you can pull on the tab of tape to remove the battery. (kind of like you see in the battery holder compartment of portable radios.) I hope this is not a common problem with these phones. Hopefully Verizon and LG will identify this problem immediately.

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