Only getting 1 meg - slow speeds in shortstown/car...

I am receving very low speeds on my broadband and im paying close to £36 a month for 1 meg broadband is this acceptable ?

17:39:39, 08 Jun.
(12535.210000) Admin login successful by 192.168.1.67 on HTTP
17:39:18, 08 Jun.
(12514.990000) Admin login FAILED by 192.168.1.67 on HTTP
17:38:48, 08 Jun.
(12484.820000) Admin login FAILED by 192.168.1.67 on HTTP
17:38:28, 08 Jun.
(12464.730000) Reset button pressed
17:37:39, 08 Jun.
(12415.170000) New GUI session from IP 192.168.1.67
17:29:17, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 116.10.191.208:6000->86.162.66.14:22 on ppp0)
17:25:28, 08 Jun.
(11684.820000) Lease for IP 192.168.1.67 renewed by host Ash-Laptop (MAC 20:68:9d:da:f0:be). Lease duration: 1440 min
17:25:28, 08 Jun.
(11684.820000) Device connected: Hostname: Ash-Laptop IP: 192.168.1.67 MAC: 20:68:9d:da:f0:be Lease time: 1440 min. Link rate: 120.0 Mbps
17:25:28, 08 Jun.
(11684.760000) Lease requested
17:25:28, 08 Jun.
wlan1: STA 20:68:9d:da:f0:be IEEE 802.11: Client associated
15:18:53, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 116.10.191.219:6000->86.162.66.14:22 on ppp0)
15:12:07, 08 Jun.
( 3683.890000) Device disconnected: Hostname: Ash-Laptop IP: 192.168.1.67 MAC: 20:68:9d:da:f0:be
15:12:05, 08 Jun.
wlan1: STA 20:68:9d:da:f0:be IEEE 802.11: Client disassociated
15:10:34, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 61.174.51.212:6000->86.162.66.14:22 on ppp0)
14:20:23, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 112.112.14.70:61206->86.162.66.14:22 on ppp0)
14:19:48, 08 Jun.
IN: BLOCK [16] Remote administration (TCP 98.190.1.101:55245->86.162.66.14:22 on ppp0)
14:15:38, 08 Jun.
BLOCKED 19 more packets (because of Packet invalid in connection)
14:15:38, 08 Jun.
IN: BLOCK [9] Packet invalid in connection (TCP 92.48.71.150:80->86.162.66.14:49767 on ppp0)
14:15:36, 08 Jun.
IN: BLOCK [15] Default policy (TCP 107.20.253.239:443->86.162.66.14:49749 on ppp0)
14:15:34, 08 Jun.
BLOCKED 6 more packets (because of Default po

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I have a EE BrightBox wifi router and other devices in the house are working perfectly only problem I have is with my Apple products.

Hi,
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You are expecting 20MB throughput on a $150 router? Well, ok, maybe.. Can you check on your router or switch if the port is set or auto negotiated to 10 or 100? That could explain 10MB limit (although technically a 10Mb port is considered 20Mb theoretical max throughput as 100Mb port is considered 200Mb per Cisco). So maybe you ended up with 10/half somehow? MTU 1500 would also be good for that connection I think and to try to get max throughput.

Here we go again! MEGA slow speeds during peak hou...

Hi folks,
I have noticed that during PEAK hours, my XBox Live sessions lag like a [insert expletive here]!
WHY, oh why do BT insist on throttling, nay, strangling their network to the point where it is totally unusable for anything more than basic browsing or sending/receiving emails?!?
I work reasonably long hours and only get two days off per week, so when I have free time, I'd like to game in a relatively lag-free environment, but right now, this isn't happening! Just tonight, in a game of MW2, I was experiencing such bad lag that shot registration was all but extinct!
I know that BT throttle P2P, but I don't use it and wonder why http and other protocols are being throttled as well!
A speedtest.net result:
And one from BT's own speedtester:
Come on, BT! This is NOT the service that I'm paying for and if it continues this way, I'm out of here when my contract ends!

Rottie wrote:
borley wrote:
Totaly agree with you mine has dropped more than 50% , you say your out of here soon as the contract ends i`m sure BT are breaking their contract so i`m sure you have rights to finish it early. BBC Watchdog here we come lol
Hi there,
Thanks for your reply.
As I understand it, BT are only in breach if the speed falls below the "acceptable speed" threshold in your profile, which in my case, is 12000kbps. Even then, I'm almost certain that BT would offer the *cough* "solution" of changing you from FTTC to ADSL.
Personally speaking, I think the issue lies with contention in the network, either locally or at a centralised point. Unfortunately, the only solution for this (other than throttling speeds to the point of being unusable) is to buy in more bandwidth from BT Wholesale, but that of course, would cut too deeply into BT's profits and in turn see us all paying more for next years' service.
What is the purpose in selling/supplying FTTC when the network infrastructure is clearly unable to meet demand? Using marketing ploys to create this artificial/false perception of what FTTC is, a "superfast fibre service" (partial fibre) then once bought by the consumer only to be told that there are restrictions to be applied is merely lying. Even though there is a FUP many of the constraints once the contract is agreed to, are hidden from the customer. Then again this is the case with most companies.

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Hal
Solved!
Go to Solution.

Found the problem. Under Device Manager/network adapter/5100, deselect Value/Use default value (20mhz) and set to Auto. Works MUCH faster now and says 150 Mb.

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I am in the process of configuring a 3702i access point, but I am running into an issue where I cannot get over 10MB/s. I have the access point plugged into a gigabit port and have a power adapter plugged into the 3702i since I do not have a POE+ capable switch. I only get around 5MB/s on 2.4GHz radio and 10MB/s on the 5GHz radio which is not any faster than our old aironet 1100 AP. I have tried messing with the data rates but it does not make a difference. The properties on my wireless card show that the connection speed is 217Mbps.
Below is the switchport settings and I attached my configuration file if that helps at all.
4506-2#show run interface gi6/48
Building configuration...
Current configuration : 213 bytes
interface GigabitEthernet6/48
switchport access vlan 95
switchport trunk encapsulation dot1q
switchport trunk native vlan 95
switchport trunk allowed vlan 94,95
switchport mode trunk
no cdp enable
end

After changing the channel width to 80MHz I get an average of 17MB/s transfer speed and it shows that my connection speed is 405Mbps which should give me around 50MB/s.
Wired I get an average of 100MB/s-112MB/s for my transfer speed
Before Changing to 80MHz
c3702-1#show dot11 associations all-client
Address           : 0024.xxxx.xxxx     Name             : c3702-1
IP Address        : 192.168.95.91      IPv6 Address        : ::
Gateway Address   : 0.0.0.0
Netmask Address   : 0.0.0.0            Interface        : Dot11Radio 1
Bridge-group        : 1
reap_flags_1        : 0x0     ip_learn_type       : 0x0       transient_static_ip : 0x0
Device            : ccx-client         Software Version : NONE
CCX Version       : 4                  Client MFP       : Off
State             : EAP-Assoc          Parent           : self
SSID              : vlan95n
VLAN              : 95
Hops to Infra     : 1                  Association Id   : 1
Clients Associated: 0                  Repeaters associated: 0
Tunnel Address    : 0.0.0.0
Key Mgmt type     : WPAv2              Encryption       : AES-CCMP
Current Rate      : m23-               Capability       : WMM 11h
Supported Rates   : 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0-2 m1-2 m2-2 m3-2 m4-2 m5-2 m6-2 m7-2 m8-2 m9-2 m10-2 m11-2 m12-2 m13-2 m14-2 m15-2 m16-2 m17-2 m18-2 m19-2 m20-2 m21-2 m22-2 m23-2
Voice Rates       : disabled           Bandwidth        : 20 MHz
Signal Strength   : -62 dBm           Connected for    : 302 seconds
Signal to Noise   : 35 dB            Activity Timeout : 20 seconds
Power-save        : Off                Last Activity    : 0 seconds ago
Apsd DE AC(s)     : NONE
Packets Input     : 34487              Packets Output   : 51847
Bytes Input       : 2250174            Bytes Output     : 76757696
Duplicates Rcvd   : 1                  Data Retries     : 36241
Decrypt Failed    : 0                  RTS Retries      : 0
MIC Failed        : 0                  MIC Missing      : 0
Packets Redirected: 0                  Redirect Filtered: 0
IP source guard failed : 0             PPPoE passthrough failed : 0
DAI failed : IP mismatch : 0             src MAC mismatch : 0             target MAC mismatch : 0
Existing IP failed : 0              New IP failed : 0
11w Status       : Off
Session timeout   : 0 seconds
Reauthenticate in : never
After Changing to 80MHz
c3702-1#show dot11 associations all-client
Address           : 0024.xxxx.xxxx    Name             : c3702-1
IP Address        : 192.168.95.91      IPv6 Address        : ::
Gateway Address   : 0.0.0.0
Netmask Address   : 0.0.0.0            Interface        : Dot11Radio 1
Bridge-group        : 1
reap_flags_1        : 0x0     ip_learn_type       : 0x0       transient_static_ip : 0x0
Device            : ccx-client         Software Version : NONE
CCX Version       : 4                  Client MFP       : Off
State             : EAP-Assoc          Parent           : self
SSID              : vlan95n
VLAN              : 95
Hops to Infra     : 1                  Association Id   : 1
Clients Associated: 0                  Repeaters associated: 0
Tunnel Address    : 0.0.0.0
Key Mgmt type     : WPAv2              Encryption       : AES-CCMP
Current Rate      : m23b               Capability       : WMM 11h
Supported Rates   : 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0 m0-2 m1-2 m2-2 m3-2 m4-2 m5-2 m6-2 m7-2 m8-2 m9-2 m10-2 m11-2 m12-2 m13-2 m14-2 m15-2 m16-2 m17-2 m18-2 m19-2 m20-2 m21-2 m22-2 m23-2
Voice Rates       : disabled           Bandwidth        : 40 MHz
Signal Strength   : -67 dBm           Connected for    : 259 seconds
Signal to Noise   : 27 dB            Activity Timeout : 15 seconds
Power-save        : Off                Last Activity    : 5 seconds ago
Apsd DE AC(s)     : NONE
Packets Input     : 77863              Packets Output   : 147266
Bytes Input       : 4979788            Bytes Output     : 221483209
Duplicates Rcvd   : 1                  Data Retries     : 46004
Decrypt Failed    : 0                  RTS Retries      : 0
MIC Failed        : 0                  MIC Missing      : 0
Packets Redirected: 0                  Redirect Filtered: 0
IP source guard failed : 0             PPPoE passthrough failed : 0
DAI failed : IP mismatch : 0             src MAC mismatch : 0             target MAC mismatch : 0
Existing IP failed : 0              New IP failed : 0
11w Status       : Off
Session timeout   : 0 seconds
Reauthenticate in : never

40 meg at socket but only getting 14 meg

Hi,
Due to speed issues with my broadband i purchased infinity and the engineer showed me the results 39995 download , 9995 upload.My line was installed yesterday including new bt router and the speed has steadily dropped from 20 meg to 14.03 upload and 3.30 meg download with a ping of 32 m/s.I have reset everything and now getting 18.64 upload and 8.8 meg download and a ping of 20m/s.From what everyone is saying i would of expected 37 meg plus and the engineer said i should get very near the full 40meg as my cabinet is very very close.Does it take time to settle or is my hub faulty?
thanks Mark

trogoy wrote:
I was set up earlier this month and have the exact same problem as you. Problem is my IP profile is set to 14262kbps which means I can't get more than 14mb download.
At the socket I 'm 40000kbps and was told I should get 39mb.
I read on another post by BT that there were a load of faulty openreach modems which was reducing speed. I'm worried we may both have received these dodgy modems which were meant to be recalled back in November. In fact the engineer was here for over 3 hours trying to install it. He then discovered the only modem that he had was faulty as the lan1 wouldn't light up. He had to ring another engineer to drop off another modem which worked but could it be the faulty recalled product?
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Can you also tell us what the BT checker states that you expected speed should be ( not what the engineer said).
toekneem
http://www.no2nuisancecalls.net
(EASBF)

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========
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Even our new modem connects to the internet only briefly and at slow speeds, if it connects at all

After nearly four years usually acceptable DSL service, our connection started getting too slow to email photos or steam anything, especially during peak hours. After several live chats and phone calls we got a new modem, and things are even worse, even after a marathon support call last night. After restarting the modem we sometimes get a few minutes of service, sometimes with download speeds in excess of 1.0 Mbps, but usually in between 0.20 and 0.40 Mbps. A few minutes after this, though, any device loses the internet; a few minutes later, the internet light on the modem goes dark. The DSL light stays solid throughout. But for the most part we're spending lots of time and money in exchange for a few minutes of slow DSL at a time. We've registered the new modem online, changed wireless channels, tried using an Ethernet cables, tried different jacks, disconnected the phone, cleaned browser caches. Modems just won't maintain an internet connection for more than a few minutes any more. What else can I try?

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Do you know how far you are from the CO you are; and how old the wirng from the CO to your home is? Good Luck!
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
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Getting 1/2 the speed I'm paying for & in too much pain to be on phone for hours--HELP

My children do a Cyber school and have been getting disconnected from class for months now. I'm also having losing the internet at random times on my desktop. A friend told me how to check my speed (since I know so little about computers) and I found out I'm only getting 1/2 the speeds I'm paying for!!!! I've called Verizon customer service in WHATEVER COUNTRY 6 times now but I have to hang up after any longer than 35 minutes because of chronic pain! Tech makes me turn off my router, check my speed, (when I know they can see the speed right in front of them, after 1 rep told me the speed without my asking) and computer share. Nothing gets resolved, I NEVER GET THE CALL FROM A SUPERVISOR THAT WAS PROMISED, and Verizon closes out the problem after 72 hours!! Seems like EVERYONE ELSE HERE GETS THE SAME RUNAROUND AND LACK OF RESPECT!! One billing person offered me a refund for the difference in speed for only 1 month and offered me to upgrade!! I can't afford to upgrade and the Cyber will work if I would only get the speed I had when 1 started with Verizon in 2002! I said UNACCEPTABLE and am having to call back once a week (because that's all I can handle) to try to get a Supervisor! Can anyone tell me how to get help without the exhaustion of being on the phone forever?!
All I know is I'm paying for 1.1-3 mbps but only getting .439-.864mbps download and 0.08-0.09 upload speeds and I have a Westfall 327W 8 year old modem.

Thank you for replying and sorry it took so long to respond. Now I can't get into my Verizon email so I didn't know I had a response on this site. I was also physically unable to sit at my computer. Here is the info you requested:
Transceiver Revision: 7.2.3.0 Vendor ID Code: 4 Line Mode: G.DMT Mode Data Path: Interleaved Transceiver Information Downstream Path Upstream PathDSL Speed (Kbits/Sec) 864 160 Margin (dB) 20.5 31.0 Line Attenuation (dB) 44.5 29.0 Transmit Power (dBm) 3.3 11.1
on 8/15 I had the slowest download speed yet of 0.17 mbps! I am paying for 1.1-3mbps. My modem is 6 or 7 years old. I'm not sure if I mentioned the last 2 sentences before.

Anyone else suffering from slow speeds tonight?

Hi guys,
Tonight is a weird one, I've never experienced slowdowns as much as this on my 8,128kbps sync.
Seems I am only getting around 100KB/s speeds tonight and when I took the speedtest earlier, it came back with 643kbps throughput!
The slowest I usually get is around 340KB/s in peak time. I'm on (until today if it is congested) an uncongested exchange - around 1,500 lines.
Anyone else getting speed issues tonight?
Cheers
Like this post? Give it a Star . If this post answers your question, please Mark it as the Accepted Solution.

Hi Chris6273,
Sorry for the delay in getting back to you. Did your connection recover? If you still have a speed problem drop me an email with your account details and a link to this thread for reference. You'll find the address in my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

UP to 20mb only getting 5mb. Lied to YET AGAIN by ...

The 10 day period is now over (it has been 21 days) and I am only getting a constent pathetic speed of 5.5 MBPS. I was given a quote of 'up to 20mb' by the sales representative. As soon as my BB went active on the 28th November I was immeadiatly told by a forum mod that I am only able to get a maximum of 10MBPS. This raises several issues as follows:
-- THE 20MB QUOTE WAS GIVEN BY:
1) The sales person I spoke to on the phone.
2) BT speed checker before I bought the broadband.
3) Online when I brought the broadband.
4) In BOTH of the 'thanks for choosing BT' emails I was sent for me order.
Below is a screenshot of the relevant part of one of those 2 emails. Please see highlighted quite clearly in red the part saying that it should be 17mbps (I was quoted up to 20mbps but estimated 17mbps).
Your broadband starts on:
07 Dec 2011
Your username is:
********.****.*******@btinternet.com
Your password is:
Your speed should be:
17Mb
Your actual speed might be between10Mb and 19.5Mb - depending on how far you live from your exchange, your home's wiring and a few other things.
Find out what can affect your speed atwww.bt.com/yourbroadbandspeed
When your service starts
Your service can start at any time up to midnight on the day it's due. We'll let you know when it's ready.
I have just re-run the BT speed checker on my line. Although the speed quoted is lower than I was initially quoted, it still says 6.5 - 15mb, with estimated speed at 10mb.
There are quite clearly 2 main issues here:
1) I was quite clearly missold the 'up to' speed of 20mb.
2) The broadband speed I am currently receiving is even lower than the NEW low speed estimates.
Please can you investigate this further for me because not only was I seriously messed around by BT for a month getting the broadband installed, now I find out that I am only receiving a QUARTER of what I was originally quoted.
PLEASE CAN A FORUM MOD PICK THIS ISSUE UP FOR ME AS DO NOT WANT ANY CONTACT WITH THE INDIA CALL CENTRE AGAIN AFTER MY BB SET UP FIASCO!!!!

Hi Welcome to the forums
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results from http://speedtester.bt.com/
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Why is my LTE speed so slow on my iPhone 6. I've tried multiple locations in Los Angeles and get ~7 meg. download. A friends iPhone 6 on AT

LTE download and upload speeds are slow on my iPhone 6. I also tried this on a co-workers iPhone 6 and got the same results, approximately 7 meg download. A friend with an iPhone 6 on AT&T is getting ~35 meg download. Is there something wrong with the network. I've tried this in 5 different areas in Los Angeles.

Are you on band 13 or band 4? 13 is the original LTE band and remains relatively congested. Band 4 is the XLTE band and is less congested and has higher overall potential bandwidth (15 MHz vs 10 MHz). Even so, 7 Mbps is more than enough for doing stuff on your phone and is not considered slow.
To check band,
dial *3001#12345#*
select serving cell info
frequency band will say 13 or 4
FInd an area with band 4 and retest.

Only getting 1 meg - slow speeds in shortstown/car...

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