Only getting static, no channels, etc

Hi, i have recently purchased an MSI VOX usb2 device, and have installed it without any obvious problems (it is displayed in control panel, the programs- both windvd and the intervideo program, can recognise it) and yet cannot get a picture from any sources. i have tried an antenna lead into the CATV socket, it is roof mounted and works on tv so signal shouldnt be a problem.. yet no channels are found when using autoscan, both with freescan on and off.
I have also tried connecting via my video / tv through the composite adaptor, again with no picture. The intervideo program does display anything at all, and the windvd program only displays static.. tho the static does change between channels. Have tried all settings, such as pal_b, secam_k, etc. I cant see any obvious ways to make it work, any suggestions would be greatly apreciated. Thank you.

try the new version of msipvs version 3
https://forum-en.msi.com/index.php?topic=73312.0
follow the dir. in there.
-cope

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