Only Monday and important lesson for the week.

Yeah it's like one small change can set off a chain reaction of mishaps in the most unanticipated, yet in 20/20 hindsight makes sense, ways.One of my business partners asked me to stop by a 3-person company run by one of her friends. They have zero tech support and have problems dealing with Western Digital external hard drive solution. I go there, and the device just is not working. I told the guy "Well hate to this, but it's just not working" And the guy is like "I can't accept that as an answer", and I chuckle to myself "as if the device cares what you will accept", so I take him to google and type out his problem and let him see all the people struggling with it and he's like "Oh I guess there is something wrong with it" And I tell him "Welcome to my job.. googling problems and working out which solutions might work and might not...

I have a client that has this odd industry app that I guess is always a PITA. I had a small fix to do a few weeks back. He mentions a rep from this software vendor will be coming and installing some new software features to this app and some special hardware. He said I don't know, but we may need you on that day.
I replied okay, you have all the logins you should need, I think you'll be set. Guy comes, I guess that all goes off without a hitch. The next week though I get email he's like I'mlogging in with this account, I don't recall what we used before.
This account was for the owner and had a roaming profile setup, and printers had changed from default because this vendors work. He tried changing, but they kept resetting. I told him I think it was probably related to so many profiles on this account being open and they weren't all the...
This topic first appeared in the Spiceworks Community

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