Only my home page won't open when I go to log in, it gets the message that the session has timed out. What can I do about it?

I can log in and use my homepage in IE but I get a session timed out message when I try to log in while using Firefox. the URL is: https://familysearch.org.

I also did one other thing, before I got the reply. I changed my home page from the log in page to the website's home page. Then I can log in after clicking the log in button. It seems that the log in page wasn't allowing me to get into another session. Perhaps this will help someone else. The above solution was good in that it helped me find out all the places I needed to go to erase unwanted cookies, etc. Thanks for the help.

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When trying to update my 3Gs phone with the new ios5 software, it will download the software but then i get a message saying connection time has timed out. what am i doing wrong? i checked my network, its fine

When i try to update my iphone with the new software, it will give me a message that says connection time timed out, and then it says some other little things about a network not having a connection. i checked all of that and it is all fine. Im not sure why it is not working. i even restarted my laptop, all of my stuff is up to date. Does any one have any sollutions or any advice? Please and thank you!

This is asked and answered mnay times every day. The forum search abr is on the right side of this page.
Disable your firewall/security software.

I cannot access the secure word section of kiwibank, New Zealand, as I log in account number & password Firefox flashes a message at the top tp allow it, however when I click 'allow' the bank comes back with the message that my access has timed out and I

I am attempting to access KiwiBank online banking using Firefox (my preferred browser). It allows me to enter my account access number and password but when I click through to the next window which is a secure password window, Firefox flashes at the top pf the page asking me to allow the cookies, I click allow however the KiwiBank window then goes to another window stating my session has timed out - after 3 attempts the bank locks me out 9which is a tad frustrating :o0
== URL of affected sites ==
http://www.kiwibank.co.nz

# Yes, if you go to accounts.firefox.org, sign out, you will now be signed out.
# Sign back in, and you will be asked to save the password you entered.
# This will save the password and autocomplete if you have this option turned on.
I am not exactly sure why the menu did not detect the password change or if it was stored incorrectly after you changed it? But after storing the correct password you can manage any duplicate passwords in the password manager.[[Password manager - Remember, delete and change saved passwords in Firefox]]

HT1212 when trying to restore my ipad mini i keep getting a message that says network has timed out

When trying to restor my I pad mini that has been disabled I keep getting a message saying connection has timed out. I have been working on this for hours. Someone please tell me in the simplest terms how to restore my ipad.

Try temporarily disabling your firewall and anti virus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

Hi, i just got a iphone4 and when i connect to my computer i cannot update to the latest software version 5.0.1 i keep getting a message that my internet has timed out

Hi, I just got the iphone 4 and connected to my computer but i am unable to update to software version 5.0.1. It starts to update but then i get a error message that says my internet connection has timed out but i am still connected? I have rebooted the computer, made sure itunes is updated and am still not able to update. Help

Check for any anti-virus or anti-spyware software you might have. Temporarily disable that to continue. Normally this is what will cause a timeout. I assume you have a good Internet connection?

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this!

Help! When I try to purchase a song from iTunes and have agreed to the terms and conditions, it then tells me that my session has timed out... but I've only been trying for a few minutes. I can't buy songs if it keeps doing this! Does anyone know why it's doing this and how to fix it? Thanks!

Hi mterry1723, one solution that might be worth trying is this:
- Close iTunes, if it's open
- Open Safari and got to 'Preferences'
- Select 'Security' on the top
- Untick all the security options in the menu
- Click the 'Show Cookies' button and look for all the 'apple' entries in the left-hand column.
- Highlight them (select them collectively) and press 'Remove'
- Now open iTunes and buy the song as usual.
- You may be asked to do the same security process as before, so do as asked.
- Hopefully, the security check will now have accepted your answers and start downloading the song as normal.
Remember to re-tick all the required security options you had just un-ticked in Safari preferences. You don't need to bother about opening the cookies again.
I hope this has worked for you and my profoundest apologies if it has not. Worth a go, though!
I did see this thread: https://discussions.apple.com/message/18259935#18259935 which may be of more help, mainly the last entry by 'c2boyd'
Message was edited by: Bongomal

When I try to verify my payment info it says "Your session has timed out" what do I do???

When I try to verify my payment info it says "Your session has timed out" what do I do???

Welcome to the Apple community.
You should start again and enter your details, this time try to be a little quicker.

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

I bought a used iPhone on ebay. when I try to activate it, I get a message that the owner needs to sign in to the device with their appleID and password. I have no way of knowing who the owner is. How can I get around this?

Check the eBay listing. Did it state the device was Activation Locked? If not, then make a claim as Meg stated and get a refund. You will not be able to activate the phone and no one can help you contact the owner, unless that is the person that sold the device. If they cannot remove the phone from their account because it is not theirs, then refund is your route. Even Apple cannot assist with locating the previous owner.

My 4s is stuck in recovery mode, and when I try to restore it I get a message that the device is not connected

My 4s is stuck in recovery mode, and when I try to restore it I get a message that the device is not connected

Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.

ITunes store keeps saying that my session has timed out when trying to buy a product from the store

I Tunes is telling me that my session has timed out when trying to buy a gift voucher, which i have done many times before.
The most recent change i'v made to my computer before this happened was to download an update (MacOSX updatecombo 10.7.3dmg)
a couple of weeks ago. I'v turned off the firewall as suggested whilst trying to transact and turned it back on again, but don't know
what else to try. The problem is three days old as i left and came back to it to see if there might be a glitch in the system.
I'v been able to access the credit i have in the store, but not buy the itunes voucher to email to my own a/c. Please help someone if you can
Sandystone.

Thanks for your suggestion Ned01, I tried this as a last ditch attempt, unfortunatly it made no difference in my case, but i'm pleased it did for you. However, because you reminded me to have another go at this problem, i tried something else (which i'd unsucsessfuly tried before), that is, i deleted the 'CLICK & SAVE " a/c i'd set up recently, and reverted to my previous payment me and would you know it , this time it worked !! I set up a trail purchase and it worked.
It seems to me that other poeple with this problem have to solve it by trail and error, but thank you for your help.Sandystone..

TS1646 When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?

For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.

I cannot get into my iTunes. When I try to load it, I get a message that says iTunes has stopped working. What do I do?

I cannot get into my iTunes. When I try to load it, I get a message that says iTunes has stopped working. What do I do?i Have uninstalled and reinstalled both iTunes and Quicktime already, Did not make a change

You are on pc or mac? I think pc. Below is a link that gives the steps, and it suggests you need to down load a controller, and then it tells you how to set it up. See if this helps any.
http://www.gottabemobile.com/2011/10/12/icloud-photo-stream-on-windows-pc/
Within the write up is a link to the apple site where the download is available, for free!

I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.

I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.

See:
* https://support.mozilla.com/en-US/kb/Firefox%20crashes%20when%20you%20open%20it

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file.

I purchased a song from iTunes and when I try to play it I get a message that the original file cannot be found and asks if I want to try and locate file. I locate the file and it's empty?!

Delete the file, then download again from the iTunes Store, Purchased section (in the Quick Links sidebar).

When I try to print coupons, I get a message that the coupon printer plugin has crashed. I've tried following the instructions for when the Adobe Flash plugin crashes, but reloading the page does not work. Just sits there for 5 minutes doing nothing.

Happens when going to print.coupons.com. I click the "learn more" button on the message that the plugin has crashed, and I get sent to the Adobe Flash plugin crash info page on Firefox. They say just to reload the page. There is a button for this. I click it and the page tries to reload for 5 minutes before freezing.

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash

Only my home page won't open when I go to log in, it gets the message that the session has timed out. What can I do about it?

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