Only one device at a time.....

If my main machine is downloading an update or watching tv over the network it takes all the bandwidth stopping any other wi-fi device from connecting.  The only wi-fi connections I have in my home are
Main Machine, Printer, Wii, Another Laptop and an iPod Touch.
So for todays world I would say not that much.  I have spoken to BT Support, who do "something" but refuse to say what; which fixes it for a few days then it reverts back to normal.
I am getting sick of tired of speaking to someone who I can barely understand and just reads from a crib sheet and also sick of not being able to use more than device.
"For example I cannot play online on the wii (or watch online TV on it)  if I am watching online tv on the machine downstairs. or the laptop stops connecting if someone is watching online TV on the wii or Main Machine)
Any ideas because I never had this problem with anyone else.

Hi Welcome to the forums
If you post the full stats from your router
For homehub – type 192.168.1.254 into your browser
Navigate to ADSL Settings or use the A-Z at the top right of the home page and scroll down to ADSL Settings and click on it
Click on More Details and then post the full results.
also post the full results from http://speedtester.bt.com/
or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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