Only one user has the site coming up as insecure how do we fix this?

Our company webpage is coming up with the shield and displays with no graphics. We can allow it to display manually by clicking on the shield, but then when Firefox is restarted it is back to not displaying again. . We have checked all of the settings and cannot find anything to "white list" the site. I would think that if it was going to do this for one person it would do it for everyone? The computer is a Dell laptop running Windows 7 Enterprise with Firefox 33.0.3. He does not have this issue with IE 10.

Separate Issue; Update your
Flash Player '''v15.0.0.189 http://get.adobe.com/flashplayer/'''
Shockwave Director '''v12.1.3.153 http://get.adobe.com/shockwave/'''
Go to the web page. Once the page is loading, mouse to the address bar
and '''Left''' click the icon. A window for displaying site information should
come up. Select '''More Information.''' Now select '''Permissions.''' In the
menu, find and check the plugins, make sure they are set properly.

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