Only scanned document (jpeg) can print black color

Hello everyone,
I have a weird problem with my printer. Black ink is not printing properly. Whenever I print any .doc or text files, a blurry page comes out..and sometimes, i got nothing but an empty page. What makes it weird is, I can print any scanned doc saved as jpeg with no problem. Black color gets printed with photos.
I already used the maintenance tools like cleaning and aligning the ink cartridge but to no avail. The ink level is also full.
Any idea what's happening?

OK, I checked the versions of the different machines running IE and they are all 5.00.2614.3500. Also, for the time being, my policy file consists of:
grant {
// Allow everything for now
permission java.security.AllPermission;
};What other security issues to I need to investigate? Thanks so much for your responses!

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I HAVE HP LASER JET M1005MFP CAN WE SCAN DOCUMENT JPEG IMAGE ERROR SOLVE THIS PROBLUM

Hello Kaushik9
The product you have is a commercial printer. I suggest posting in the HP Business Support forum for a better chance at finding an answer.
You may find the Commercial Laserjet board here.
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

How do I only allow certain users to print in color?

Product Name: HP Color LaserJet Professional CP5225dn Printer (CE712A)
Operating System Installed: Windows 7 Enterprise (64bit)
I work at a K-12 school and purchased the HP Color LaserJet Professional CP5225dn Printer (CE712A) for use in our computer lab. I would like to know if it is possible to have it so that only certain users can print in color (possibly put a password on it). I know the cost for color is higher, and therefore, would like it so that students have to approve through teacher if they want to print in color.
We are running it on our Print Server (networked) not through USB.
Thank you for the help.

Hi,
That's a very good question actually. In my corporate networks, we are talking about hundreds of laser printers and the ONLY thing we can do: only allow people access to a set of mono laser printers, not all printers. For example, the following printer is using B&W as default but can't stop users to print in colors if they could access to the resourse:
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Only the development computer can print Images

OK, now this is strange. I create a Book of Printable Objects (PrintableImageIcon - which is simply a Printable class that has an ImageIcon as a private data memeber). When I load up the applet in my browser (IE 5.0) the book of Printable Objecets (ImageIcons) with with borders around them are created and they print fine from my computer (Win98 with IE 5.0). When I try the same thing from any other computer (also running win98 and IE 5.0), the only thing that is printed is the rectangle margin border that goes around the image. I have no idea why this is happening. Only my computer can print the images while others cant!! My code resides on a Linux machine running the jdk1.3. I telnet to this machine from my win98 computer to do the development.
Here's the code from the main program that builds the Book:
        public void printPlats() {
                Book book = new Book();
                PrinterJob printJob = PrinterJob.getPrinterJob();
                // Set up the PageFormat for these images.
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                Paper paper = new Paper();
                paper.setSize(612.0, 1008.0); // Set paper size to 8.5" x 14".
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public class PrintableImageIcon implements Printable {
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} // end class PrintableImageNow, does anyone see a fix to this strange problem???
What could be on my computer that only allows it to print the images? They get loaded up into the Applet just fine but don't print!

OK, I checked the versions of the different machines running IE and they are all 5.00.2614.3500. Also, for the time being, my policy file consists of:
grant {
        // Allow everything for now
        permission java.security.AllPermission;
};What other security issues to I need to investigate? Thanks so much for your responses!

I cannot print word documents but can print all other documents

Since updating my virus checker I cannot print word documents. I can print all other documents

At this point my suggestion is to do a full uninstall of the old print driver and an install of the most recent version print driver which you can obtain at:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=40664...
Please follow the uninstall procedure before installing the new driver.
Regards,
Eric
I am an HP employee.

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I just purchased an All Ine One Officejet Pro 8630. It will not print my proposal forms in color - although invoices and every other document that requires color seems to print just fine. The proposal form is formatted in in old Microsoft Access file. Not sure that this would make a difference because I have had no problems with printing it in the past with color. Any recommendations would be appreciated. Thank you.

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Trying to scan documents through group printer via wifi

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Hello , Welcome to the HP Support Forums!
I understand that you're not able to scan from your wirelessly connected HP Officejet Pro 8600 e-All-in-One Printer to your Windows 8.1 computer. I would like to assist you today with resolving this scanning issue. Because you're utilising the printer over a Homegroup with Wifi it sounds like you may be 'sharing' the printer from your husband's Windows 7 computer. Printer Sharing is a feature of the Windows Operating System. It was primarily used for USB Cable connected printers that do not have the option of being configured over the network. Printer Sharing would allow you to install a printer through a USB Cable on the main (host) computer, and share that connection with multiple other computers. This way, multiple users could have access and print to one USB connected printer. When you have a networked connected printer, like your HP Officejet, it is not necessary to utilise Windows Printer Sharing as your printer can be fully installed on all of the computers. In fact, if you wish to utilise all features of your printer, especially scanning, you would need to have the printer fully installed on each computer as Printer Sharing does not allow for scanning, only printing. Can I please have you follow the steps below to install your HP Officejet on your Windows 8.1 computer to allow for full printing and scanning ability from your Windows 8.1 computer and your huband's Windows 7 computer. Step 1: Remove Device: For troubleshooting purposes it is crucial that we have a nice clean slate to work with. Therefore, I am going to have you remove any traces of your HP Officejet from your Windows 8.1 computer prior to installation. Open your Start screen by selecting the Windows icon on the bottom left of your computer screen or by selecting the Windows key on the bottom left of your keyboard, to the right of the Ctrl buttonUnder the Start screen type Devices and Printers. Click Devices and Printers to open it.Under the Devices and Printers window look for your HP Officejet. If you see it please right click on it and select 'Remove Device' or 'Delete' Once the printer has been deleted please close Devices and Printers.Please proceed to the next step.
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C7250 Printer, Black color print problem

All colors except black perform well. The black prints light and dark (normal) usually on alternate lines, sometimes at random throughout the document. Have tried replacing cartridge and cleaning print heads (three times). Also cleaned contacts on printer and cartridge. Seems like a partial blockage, any suggestions?

jgpat wrote:
You might be accurate in your analysis. I inspected the cartridges and the label on top of the black cartridge is centered under the slot of the receiver, but the color cartridge is off-center to the left of the slot. I removed the color cartridge and re-inserted it but it still isn't lined up as the black is. Can a novice make any adjustment without damaging the printer head?
It would appear there is an issue with either the latch or the capping station. In either case it would be best to have HP service the unit if it is still under warranty. To Contact HP click here, or in the US call 1-800-HPINVENt.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

I can no longer email documents that has attachments with images (even a scanned document), I can no longer put pictures on my facebook through the firefox but can do it through the internet explorer. What happened?

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http://www.certified-mail-envelopes.com/signatures-usps-certified-mail-return-receipt-requested
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Conway, NH
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I created a brochure in Idesign which has a black background color and in addition also some pictures with black backgrounds.
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The page order is not a problem, but the black background color is rather gray instead of black - so there is quite a difference between the black background color of the pictures and of the whole background.
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Best,
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Only scanned document (jpeg) can print black color

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