Only showing "about on demand."

The only option available on demand is "about on demand." When I select it, it takes me to a submenu where it says things like buy shows and movies, install adapters (twice), and install xfinity TV (twice). no matter which option I select, it says this is only available with HDTV service. The only thing it'll let me watch on demand is the welcome video. Even xfinity my account is only available with HDTV service. It was working last time.

unicornhearts wrote:
The only option available on demand is "about on demand." When I select it, it takes me to a submenu where it says things like buy shows and movies, install adapters (twice), and install xfinity TV (twice). no matter which option I select, it says this is only available with HDTV service. The only thing it'll let me watch on demand is the welcome video. Even xfinity my account is only available with HDTV service. It was working last time.
Apologies for the issue and the experience that you described above.  I have asked a colleague to review your account and reach out to you so that we can get any underlying issues identified and resolved.
Thanks for your patience.

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