Only showing min info (not making it to database)

Question

We built a clean NW 6 SP3 server with Zen 3.2 SP3 (upgraded to Zen 6.5). We
aren't running the agents on any pc's yet, so we are just using inventory
with the 3.2 engine. We are missing a few thousand workstations (although
we have a few thousand that show up fine both xp and nt) and have been
running it for about 3 weeks on user login. My pc (xp sp1 with Client 4.9
SP2) for instance shows the policy schedule for inventory and runs. Below
are the zenerrors.log and the registry (invscanner)
The minimum info is there but when I click more info, it says inventory not
present in database (sybase). I try to watch the scandir/conv/dbdir folders
but I never see it pop into any of them
ZENWorks 5 Inventory Status Log File.
================================================== ======
Inventory Scanner:[0]:Initiated scan successfully.
Inventory Scanner:[7]:Unable to access the Custom Scan file.
Inventory Scanner:[0]:Unable to register in to the DMI Service Layer.
Inventory Scanner:[0]:Unable to read the Software Rules file.
Inventory Scanner:[0]:Software Scan done using Microsoft Installer (MSI).
"LastStrFileTime"=dword:4150641d
"SeqReadFailed"=dword:00000001
"STRFileStored"=dword:00000001
"SeqNumber"=dword:00000013
"FullScan"=dword:00000000
"STRFileName"="00096B2FD064_1092698282000"
"SerFailed"=dword:00000000
"ZenProductVer"=dword:00000084
"lastSeqNumber"=dword:00000012
"NextFullScanSeq"=dword:00000001
Thanks
Chris

Answer 1

Chris wrote:
> We built a clean NW 6 SP3 server with Zen 3.2 SP3 (upgraded to Zen 6.5). We
> aren't running the agents on any pc's yet, so we are just using inventory
> with the 3.2 engine. We are missing a few thousand workstations (although
> we have a few thousand that show up fine both xp and nt) and have been
> running it for about 3 weeks on user login. My pc (xp sp1 with Client 4.9
> SP2) for instance shows the policy schedule for inventory and runs. Below
> are the zenerrors.log and the registry (invscanner)
>
> The minimum info is there but when I click more info, it says inventory not
> present in database (sybase). I try to watch the scandir/conv/dbdir folders
> but I never see it pop into any of them
>
Does the STRfile make it to the server (sys:zenworks\scandir\dbdir)?
Check with Salvage if any Strfiles have been there. From there they
should be merged into the database.
Make sure you connect to the right database using consoleone. (better
still, make sure there is only one inventory database object)
Marcel de Roode
Erasmus University Rotterdam