Only symbols when converting

When converting, all my text is converted into symbols and not in text. I tried to switch the text recognition off, but conversion still did not work. Please advise

Hi f1984,
Let's see what we can figure out. Disabling OCR often does the trick, so I'm sorry that it did not in your case.
I'll need a bit more information about what's going on, before we can get to the bottom of the problem.
Does this issue occur with a specific file only?
How was the PDF created (you can tell by choosing File > Properties in Adobe Reader.)
What OS/browser are you using? Try a different browser, or clearing the browser cache)
Are you converting from within Adobe Reader, or directly via the ExportPDF website?
Please get back to me with those details, and we will take it from there.
Best,
Sara

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