Only syncs in one direction and can't connect to iTunes Store

I'm having a few problems with my AppleTV:
My AppleTV only syncs from AppleTV back to my Powerbook; content doesn't get uploaded to ATV. Has worked previously for a couple of years without incident.
Attempting to fix wiped out all content from ATV; now no syncing occurs at all; iTunes does see ATV and "syncing" starts, but just seems to hang. Can stream to ATV though; so iTunes does see the ATV but no syncing. Since I lost all content on ATV decided to do a factory reset but it didn't help.
Have also tried syncing with ethernet cable, but was getting Port 3689 problems even though I wasn't using wireless and was only trying to transfer content via ethernet cable from Mac to ATV.
Now ATV won't see the iTunes store " iTunes Store unavailable try again later" message although I can view YouTube videos on ATV, so I know the internet connection is working. But I can access iTunes store from my computer directly; so I know that iTunes Store is working!
I think the ATV is great but it has caused me a lot of grief the past 2 days!
Thank you!
Matt

So one problem is solved..although I did a factory reset today (as a last resort), I neglected to do a software update to bring the ATV up-to-date. Once I did that, i can at least see the iTunes store from the ATV.
Syncing is still a problem, since I have no content on the ATV, since the factory reset, I don't know if it still will only sync one way (from ATV to computer). But it says its syncing now..although the capacity meter in iTunes is still showing up with nothing on it.
Matt

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