Only two contacts transfered to my new phone

only two contacts transferred to my new phone from backup assistance and old phone is broke and wont turn on how can I get my contacts

Were the contacts synced with your Gmail account instead?

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HT201317 We had to replace my husbands iphone. Everything but our photos have transferred to the new phone. I made sure that the new device is showing up in find my iphone. I have turned on photo stream on all devices. Why aren't they streaming to new

We had to replace my husbands iphone. Everything but our photos have transferred to the new phone. I made sure that the new device is showing up in find my iphone. I have turned on photo stream on all devices. Why aren't they streaming to new phone?

Only photos taken in the last 30 days are transferred using Photo Stream.

I have an iPhone 4 and received the 5 today. I have hundreds of pictures and apps on the 4. How do I get all the apps, photos, contacts, etc. onto my new phone?

I have an iPhone 4 and received the 5 today. I have hundreds of pictures and apps on the 4. How do I get all the apps, photos, contacts, etc. onto my new phone?

Can't you just Sync it to the Computer you usually Sync to...?
That should reinstate your Information...
iPhone Syncing
http://www.apple.com/support/iphone/syncing/

Can my balance from my old phone be transfered to my new phone

I will upgrade from a Samsung Smooth to a LG Smart phone.Will my prepaid credit be transferred to my new phone?

Great question nolen1945! I have answers. If you are staying with a prepaid plan, then you credit will be applied to your new Prepaid Smartphone Plan. And if you convert from a preaid plan to a postpay plan then your credit can't be applied to the account. We will be happy to assist you with the conversion to your new phone.
VanetrisC_VZW
Follow us on Twitter @VZWSupport

If I have an apple ID will my pictures be transferred to my new phone?

If I have an apple ID will my pictures be transferred to my new phone?

First go to your Gmail account and change the Apple ID with a made-up email address that doesn't exist.
Then go to your Verizon account and change the Apple ID to your Gmail address. It should work fine now.

HT1386 I need help getting my contacts transferred from my old phone to my new one

I need help getting my contacts transferred from my old iphone to my new one

Either backup the contacts in iCloud or with a compatible programme on your computer (Outlook, Windows Contacts, Address Book etc).
Once done, sync the contacts to your new iPhone from that programme/iCloud.
Read "Contacts"
http://support.apple.com/kb/HT1296
http://support.apple.com/kb/HT4859

My journey of almost two weeks to get a new phone

my story of how to get a new phone has many ups and downs.
may 29th, i return from belize with a broken phone (dropped it in the ocean on a scuba trip). i go to the apple store who recommends i call verizon to see if they're going to be flexible about upgrading early to an iphone 5 rather than purchasing a refurb iphone 4. the agent i spoke to the phone tells me he asks his superior, then informs me that i can call back the following monday (may 3rd) to get an order for a new phone. why may 3rd? because it's a new billing cycle, which would put me just 1 month early for an upgrade (my actual due date for an upgrade is july 3rd). he tells me he put a note in my file saying i have been approved for this 1 month early upgrade from his supervisor so it should be an easy deal for the next agent to handle. i drive to verizon on my way back from the apple store and they tell me they do not do early upgrades and all of this would have to be done over the phone, which i do not have [ great....]
may 3rd. i call to order my phone. i need a billing password? what? nobody in my family knows what it is (my dad is the owner). i ask the rep what security question does my dad need to answer to reset the billing password. he says the security question is the last 4 of his SS. i inform the rep that i am an appointed manager of the account and i know the SS so can i reset the password? he says no, and that it must come from the owner himself (at this point i'm contemplating just to call and hang up and impersonate my dad to reset it). i ask the rep if he can take my order down (black iphone 5, 16gb, renew 2 year agreement on my number) and my credit card info, call my dad at work to authorize this purchase, then use the info i already gave him to place an order. he says yes he can do it. i ask if he can send me the confirmation email so he takes down my email address. 3 hours later i drive to the verizon store and i call my dad who says the rep called him and it should be fedex'ed to me by wednesday, may 5th. i call the verizon customer service to get confirmation numbers but lucky me, the verizon computers are down and service rep is unable to access any accounts for the next few hours but they are able to answer any general questions i might have.... (i never received an email confirmation but i figured if my dad said he took care of it, everything is done).
may 5th. no phone. i call my dad, and he says it should be there. i call verizon and they say my order is pending. why? the ToSA (terms of service agreement) has not been completed (my dad was never notified of its lack of completion). I ask them to review the details of my order. the order was not under my number, but under another phone number that was eligible for an upgrade. so not only was my order held, it wasn't even correct to begin with. i ask them to cancel the order, place the correct one under my number, and to email me the confirmation. i complete the ToSA but again i fail to receive an email. i call back and they say i have an incomplete order that requires the ToSA. i tell them i just did it and they said how about you try again and we'll call you back in 5 minutes. they transfer me to a ToSA that is for porting numbers (***) so obviously i declined it and hung up. i wait 20 minutes but i never get a call. fed up, i call again, and FINALLY i get some real answers as to what has been going on by a rep named Shelly in pendleton, indiana.
i tell shelly i was trying to complete a ToSA but i was transferred to the wrong automated machine. shelly then informs me i have TWO open orders. [ surprise! ] iphone 5 for my own number (order A) and an iphone 5 for the other eligible number (order B). [ note: the previous agent was trying to get me to complete ToSA for order B and transferred me to the wrong ToSA ] order A has a complete ToSA, and order B is pending. i tell her i cancelled order B with the last rep and she said this cancellation must be done through the automated voice ToSA. she said she can walk me through it on a 3 way call, and we successfully cancel that order. but i had my doubts so i asked her to review my other order before i hang up. she says the ToSA is complete but it the order is still pending. [ now i'm confused ] i re-tell my ENTIRE story to shelly about how i broke my phone, i spoke to a rep last week about early upgrade approval, and now it has been a train wreck trying to get a phone since then. she goes through all of my notes and tells me the first rep did make notes about early upgrades (agent notes never count as actual supervisor authorization), but then when the phone was ordered, it was ordered on the eligible phone number in order to bypass supervisor authorization. so because my active pending order could theoretically be rejected, she double checked again with her boss, and then informed me that it was HIGHLY likely my early upgrade would be DENIED. [ i'm really trying not to break my friend's phone at this point ]
so now i tell shelly that i want to re-order the exact order i just cancelled (order B) to guarantee that i will get a phone. we go through the automated process together to cancel the order i just submitted (order A). then we place the order on the other phone number with the eligible upgrade. but wait, there's another catch. i need to know my dad's social, not the last four, but the last SIX digits. [ are you kidding me? the security process is getting absurd at this point ] i ask her if she's sure since i've completed a ToSA before (order A) and was never asked that question. she said she guarantees it 100% that it will come up. she hangs up and dials me back to put me on a 3 way call with my dad to ask him for it, and then we go through the ToSA. she is absolutely correct that i needed it, and finally my order is confirmed. she is also the only rep who actually was able to get me the confirmation email of my order. i check my credit card online, and my payment has been processed. after 2.5 hours on my friend's phone today, now i am finally confident that i can get my phone by saturday or next monday, which should put this whole ordeal at almost two weeks.
my gripes
1. i waited until may 3rd for no reason at all when i could have just used another phone's upgrade option. in addtion, shelly told me i could have even swapped contracts with the other number (renew + upgrade on the other number + swap => leaving me exactly with what i wanted - a 2 year contract and an upgraded phone). this unnecessary wait probably bothered me the most. it was just wasted time and me twiddling my thumbs when i could have had a phone on monday.
2. never getting confirmation emails i asked for from other reps.
3. getting transferred to the wrong ToSA. (however, shelly told me this mistake is easily made because different ToSA share similar numbers)
4. the phone call i was supposed to get 5 minutes later after completing the ToSA came like 45 minutes later. (i was already on the phone with shelly so i never bothered picking it up.)
5. agents saying they'll do one thing then change the plan, which makes it confusing for all parties. if there's a notes section, please be thorough in documenting AND reviewing it. it also does not help at all that there is no direct line to speak to specific agents so that the customer and the service rep can work together efficiently and effectively. in my situation, i do not currently have a phone (nor do i have a land line for them to contact me at). there has to be a way for me to effectively place an order ONCE through and PERFECTLY. this is literally the most frustrating customer service experience i've ever had.
positives?
whoever shelly in indiana is needs a raise/bonus/promotion. she actually SOLVED my problem in one sitting. she also seems like the only person who actually knows how to process and cancel orders.
cliffnotes
-you can swap contracts and their phone upgrades
-verizon has the worst system for placing orders over the phone. avoid at all cost if you have to. and if you have to, hope some girl named shelly in indiana is the one picking up your call.

security questions was the least of my issues, hence, it did not make my gripes summary. the account owner authorized the order over the phone easily, but somehow some way the order still failed to go through. only one agent, the last agent, stayed on the line while the ToSA was being done 1. to check that she was transferring me to the correct ToSA, 2. to check that the ToSA was successfully completed, and 3. so she could me the confirmation numbers i needed to track it.
i had difficulties with completing the ToSA, simple required task for an authorized purchase, not once, but TWICE. the ToSA did not go through on the order on june 3rd for whatever reason. and when i was transferred to the wrong ToSA line in my own attempt to authorize a purchase on june 5th, i can see this error being replicated numerous times limiting the efficacy of an automated system when agents don't stay on the line to confirm that the final step goes through. i even tried getting the confirmation number on june 3rd, but when i called, the verizon system is conveniently down rendering any form of follow up useless. as a consequence, the lack of ability to have a single agent managing the case turns into a telephone game through the documented notes with agents unaware of what has been done previously and the reasons for managing a case a certain way.
another huge frustration i didn't highlight in my gripes is that none of this can be resolved in person at a verizon store. fortunately for those who live next to a corporate verizon building, it is easy. for the rest of us, it isn't quite so.

Contacts from laptop onto new phone.

Hi,
Im new to all this and not very good with mobile phones! I had my n95 8g solen and have now got a new n86. I backed up my files from the n95 before it was stolen and was wondering if and how i could transfer my contacts from my laptop to my new phone as it seems to use a different PC suite, i dont really understand this ovi pc suite.
Thanks in advance

It's a bit like closing the stable door after the horse has bolted (sorry) but I also use my Ovi account to backup, sync and restore my contacts, calender and notes OTA. Just to have a safety net, if you have an account you can get it to send the settings to your phone via txt and then set up a sync (I used it tonight, All my notes had gone, due to a reset and I needed a password)
I use two methods of backup, because in the past I have managed to 'kill' both laptops and phones
Good Luck
PS if my post is useful in any way, a tick on the green star would be appreciated
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

I have a new iPhone as my old one was stolen. How can I put my old contacts on to my new phone via iCloud???

I have a new iPhone as my old one was stolen. How can I put my old contacts onto my new phone via iCloud? Thanks.

http://support.apple.com/kb/HT4859

HT201269 How can I get my calendar from my iPad or old iPhone to my new iPhone? I have had so many problems trying to get my data transfered to my new phone I'm about ready to just go back to the old one!

I can't get my calendar to transfer over to my new iPhone. What do I do?

Backup old phone. Restore that backup to the new phone. done.

Transfering texts to new phone

My X is having hardware issues and must be replaced. My question is can I transfer my text messages to my replacement.
Thanks,

There are a number of ways, but one of the easiest is to go to the Market and grab a free program. This one works perfectly and will dump a backup file to your SD Card. When you get the new phone, simply download the program again, hit restore and it will find your backup copy.
http://market.android.com/details?id=com.n2bolsa.backup_n2manager

HT5622 I lost my phone in Regina, Saskatchewan and had my same number to my new phone I purchased in Moose Jaw, Saskatchewan. All my contacts, text messages, and a few pictures and videos automatically transferred to my new phone how get latest pics

My phone number is same as phone that was lost. When the rep from Bell in Moose Jaw, sask all my contacts, text messages, and only some of my pictures and videos came through but, not all of them, it loaded my oldest pictures and videos. I want the latest pictures and videos, how do I do that? I also purchased 15 GB Icloud storage, when I go into the "Manage Storage" at the bottom of screen it says 12.1 GB available of 15.0 GB on icloud the processing bar has only moved slightly and just stays that way. What do I do to get all my pictures and videos?
<Subject Edited by Host>

On your iPhone tap Settings > iCloud
Make sure Photo Stream is switched on.
iCloud does not store videos. Images only.

Restore my contact list to a new phone?

I just bought my new Motorola moto g and I want to restore my contact list from the backup assistant on verizon's website.

Supposedly Verizon Cloud replaced Back Up Assistant and when Verizon Cloud is activated it automatically does this restore of what you previously had on Back up Assistant. Myself I wouldn't depend on a website for anything, maybe old fashion but have at least $1200 in iTunes music backed up to CD disk, rather than count on Apple to restore.

HT201269 Transferring to a new phone but once I choose my correct backup it is giving me an account that is not mine

I'm transferring from an iPhone 4S to a 5s. Once I sign into my account, Choose a backup date the next screen is asking me for my password to an email that is not mine. Funny thing is the email address is a friend of mine.
Any help is appreciated!
Thanks

There is no software which can unlock your iPhone 5. You have been scammed.
Only the Carrier who sold the iPhone will unlock it.
Also, warrantee of this iPhone will be available in US only.

I tunes wont allow music to be transferred to my new phone?

Itunes new update now wont allow me to transfer any new music to my phone.
Is this music trapped? I am supposed to re buy all my cds from apple now at 1.00$ each?
With my 140gb music collection that would cost 40,000$
really? That's your plan apple? If that is the new deal, I will be getting rid of all apple stuff.
How do I remove all my music from itunes and put it into windows media player?

thanks for the reply
that is not the issue
It is a new thing with apple - if you didn't buy the music from them- you can't transfer it to any idevice
anymore. Its a new feature with the newest itunes update.
Evidently it is to force us to buy all music from apple . the problem with that plan is- all the music I already have
is now useless. Am I supposed to re buy 140gb of music? that's 40,000$.
I guess the trick is- don't do updates anymore till I get all my stuff moved out of apple.
I just bought a new iphone a month ago- it will be a shame to sell themall at a loss and buy samsung galaxy.
I would rather have the iphone but if itunes is gonna screw everyone like this- then I'm gonna have no choice.

Only two contacts transfered to my new phone

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