Onoing comcast outage in southern New Jersey

My cable TV & internet has been out since 1:30 AM on Wednesday 6/24, 7 hours after a major storm. When my electricity came back at midnight, I had TV & internet for an hour & a half, then it dropped and hasn't been on since. I call Comcast and all I get is a recording saying there is an outage and the ETR is at some time. That time comes & goes and the recording is changed to say the ETR is now 12 hours later. This morning, it said it should be fixed by 2 PM. Just now it's been changed to say tomorrow at 2 AM. There's no word about what's going on, what specifically has happened, what's being done to fix it, nothing except a recording that keeps lying to me. What's going on, Comcast? I realize that it was a major storm but it should have been fixed by now. This just shows how little Comcast has spent on network redundancy. There shouldn't be a "single point of failure" in a network as wide as Comcast's.

Thank you for posting this. My power has also been back on since Wednesday night but no Comcast service since before the storm. I rely on Internet service for outside communication as I have very little signal connectivity on my phone in and around my home. Every time I am able to go out, I check the comcast app on my phone, but I get the same message every time. The estimated time of service return message has said "10 pm tonight" since Thursday morning. I've seen repair vehicles around town so I know they're working on it, but real updates pushed through the app and the account page would be nice.

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Thank you for posting this. My power has also been back on since Wednesday night but no Comcast service since before the storm. I rely on Internet service for outside communication as I have very little signal connectivity on my phone in and around my home. Every time I am able to go out, I check the comcast app on my phone, but I get the same message every time. The estimated time of service return message has said "10 pm tonight" since Thursday morning. I've seen repair vehicles around town so I know they're working on it, but real updates pushed through the app and the account page would be nice.

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Hi.
OK we are a UK based group with a Groupwise PO sitting on a windows server in New Jersey. No power, no comms and staff cannot get to the site.
We have another New York showroom and users can get in there, but of course all their mail is based on the PO in New Jersey...
Is there any way I can get the server to forward all of their emails to a second email address. Then I can of course setup a secondary email address for these users... it's all a bit messey. I know they can not see the stuff queued up on our UK Server waiting to connect to their PO When its on I guess but I need some way of getting them in and viewing emails from now that are sent to their original email addresses if I just change their email addresses on their existing users and create new users with their correct address with that work or will edirectory just scream as it cannot of course connect to their po to actually change their original email addresses?
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Providing you have access to the primary domain you can rebuild the New Jersey domain and post office onto a temporary server. The high level steps are:
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No New Jersey!!!???

How the hell can your headquarters be located in New Jersey and you don't have one area covered? I'm not talking the outskirts of philly or ny. I'm talking Atlantic city, Vineland, cape may, Newark...and so on. Jonesboro Arkansas? Seriously? They have phones there? Come one man. Give us some love.

I was wondering the same thing hahahaha. I have some decisions to make. My contract is running out soon. it seems from the AT&T map that at least certain areas in NJ are lit up with 4G. The verizon coverage map that includes the planned towers for 2012 are still nowhere near me ( jackson by 6 flags).. I have seen 4g on my t-bolt 1 time when i was outside trenton. other than that never. I wish I knew they had no plans for 4G in NJ before I bought my T-bolt. it is like having a ferrari with a 4 cylindar engine. looks good but slow as hell. I am also cheking out sprint for the unlimited data plan. Verizon totally screwed me out of my unlimited plan when I activated my thunderbolt. Now i am capped at 2 GB. That alone is probably going to make me switch on principle alone.

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Iam from India. my brother is in new jersey. he is going to get one iphone 5s for me in t mobile contract free . I wanna know whether I can use it here as well as whether I can claim warranty here or not. pls let me know

Iam from India. my brother is in new jersey. he is going to get one iphone 5s for me in t mobile contract free . I wanna know whether I can use it here as well as whether I can claim warranty here or not. pls let me know

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My iphone 6 screen is cracked and the phone is a little bent, however i purchased my phone in New Jersey but i live in Bermuda (an island). I got the phone in October 2014. Where do i send it to get fixed? And would i be under warranty?

My iPhone 6 screen is cracked and the phone is a little bent, however I purchased my phone in New Jersey but I live in Bermuda (an island). I got the phone in October 2014. Where do I send it to get fixed? And would I be under warranty?

Damages of any kind cause by the user is not under warranty unless you have Apple Care + (plus).
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Is anyone else having trouble with linking between Xfinity Comcast email and the new iOS7 on iPhone 4s ?

I downloaded the new iOS7 update for my iPad and iPhone 4s today. Everything works fine on both devices EXCEPT I get my Comcast emails but when I attempt to reply and send I get a message telling me it is not the correct STMP address/password.
I called Apple Support, they tried a number of things with me then suggested I call Comcast. Comcast charged me $49.95 to get tech support only to be told in 3 minutes or less: " sorry, it seems Comcast Xfinity and iOS7 upgrade are not communicating on iPhones.
They then told me to download the Xfinity mobile app and utilize my emails from there.
Totally inconvenient !
Is it an Apple fix or Comcast ?
Thanks
Jo

See the tip here,
https://discussions.apple.com/message/20096362#20096362
And here's Comcast's guide to email
http://customer.comcast.com/help-and-support/internet/email-client-programs-with -xfinity-email/
So comcast charges $50 to get POP/SMTP setup instructions?
That's annoying...

Internet gone after Comcast outage

Hi to all and thanks in advance.
We had a comcast internet outage. My Airport extreme worked great prior to this.
Wireless connection occured after comcast signal came back. But "server not found". Did usual power recycling. No Go. So I did the long delayed airport extreme firmware updates I was afraid to do as everything was working fine. Re-did the airport extreme set up. Works find with no security settings. When I set up WEP with 13 digit password as before, I get wireless connection but no internet. I manually connected to wireless and correctly key'd in same 13 digit WEP key. I get radio connection but no internet. Worked before outage, not after. Again, wireless access is fine with no WEP and with direct cable connection. But not with WEP. Any idea's? My iPhone will not be happy!!

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Geez, this wireless stuff not simple!

Onoing comcast outage in southern New Jersey

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