OnOne install triggered kernel panic - error window will not go away?
Running Yosemite on a laptop. All software updated. Have Creative Cloud - use Bridge and Photoshop CS 6 mostly.
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Hello -
I followed a post in a photography forum to download download OnOne's Portrait Professional 9.0. While running the the demo code set up I received a message saying that there was a 9.1 or 9.01 and did I want to install that. I selected that option and scripts seemed to have installed just fine - until everything froze. I left the machine alone for twenty minutes and had to do a hard reboot.
When things came back to life, I had an error window appear (screen cap below appeared *after* I performed all outlined steps).
The options of Ignore and Report both do nothing that I can see. Clicking on either makes the window go away for a few moments and then it pops back. Switching graphics acceleration preference doesn't change anything.
I checked for updates through the App store. Nothing. I rebooted in safe mode, ran disk utilities, and – the warning window was still there. Googled uninstall all OnOne software, went to their site for code to uninstall, found it, ran utilities, turned machine off, went for coffee. still same problem. Apple forums don't seem to have a clear solution. Adobe/Photoshop seemed to have something - but the page does not exist.
One suggested solution is to reinstall the operating system.
: - |
Does anyone know how to repair this issue?
Thank you
It has taken a while to sort this out.
Two suggestions I found referenced managing files within ~/Library/
I followed their lead, but the window remained.
I downloaded and ran a copy of "Clean My Mac 2" and the problem
went away. Good that it is gone; bad that I do not know exactly
what was done to solve the problem.
Regardless of my obsessive need to understand the "why and what,"
the fact is that I am able to work again without that pesky window and
ultimately, that's what matters most.
Good luck out there!
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crash1
Interval Since Last Panic Report: 197258 sec
Panics Since Last Report: 1
Anonymous UUID: 3EC9953A-242A-4C32-8797-0B78E46C08CC
Tue Sep 21 14:05:29 2010
panic(cpu 2 caller 0x2a8ab2): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x5063b000, CR4: 0x00000660
EAX: 0x0a383980, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x0c4b8780
CR2: 0x00000000, EBP: 0x93713c68, ESI: 0x0c4b8780, EDI: 0x461e4000
EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00ac0010
Error code: 0x00000010
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x93713a48 : 0x21b455 (0x5cf328 0x93713a7c 0x2238b1 0x0)
0x93713a98 : 0x2a8ab2 (0x591664 0x0 0xe 0x59182e)
0x93713b78 : 0x29e9a8 (0x93713b90 0x157f4200 0x93713c68 0x0)
0x93713b88 : 0x0 (0xe 0x1030048 0x1030010 0x10)
0x93713c68 : 0x1243afd (0x461e4000 0xc4b8780 0x0 0x0)
0x93713c98 : 0x124d715 (0x461e4000 0x988cadc 0xc4b8780 0x122deb6)
0x93713cd8 : 0x124d85b (0x988c800 0x461e4000 0x988cb20 0x8)
0x93713d08 : 0x122746a (0x988c800 0x461e4000 0x93713d38 0x213e04)
0x93713d38 : 0x53352d (0x461e4000 0x9cdc7d0 0x9cdc7d0 0x1)
0x93713d88 : 0x56440a (0x461e4000 0x9cdc7d0 0x9cdc7d0 0x1)
0x93713de8 : 0x2850e5 (0x461e4000 0x9cdc7d0 0x1 0x0)
0x93713e58 : 0x21d7f7 (0xf26e368 0x8c5c684 0xf26e36c 0xf26e3a4)
0x93713e98 : 0x210983 (0xf26e300 0x93713edc 0x923047c 0x93713ed0)
0x93713ef8 : 0x216be6 (0xf26e300 0x0 0x0 0x0)
0x93713f78 : 0x293eb4 (0x158d2c68 0x0 0x0 0x0)
0x93713fc8 : 0x29f48d (0x158d2c64 0x1 0x10 0x8b0ade4)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.8)@0x1223000->0x12cffff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x984000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x962000
BSD process name corresponding to current thread: Safari
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 141730942947202
unloaded kexts:
com.apple.driver.InternalModemSupport 2.6.2 (addr 0x7f220000, size 0x16384) - last unloaded 126255484646091
loaded kexts:
at.obdev.nke.LittleSnitch 2.2.05
com.apple.driver.IOBluetoothBNEPDriver 2.3.7f1 - last loaded 126129557539633
com.apple.filesystems.afpfs 9.7
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.12
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AudioAUUC 1.4
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.GeForce 6.1.8
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleGraphicsControl 2.8.63
com.apple.driver.AppleIntelHDGraphics 6.1.8
com.apple.driver.AppleIntelHDGraphicsFB 6.1.8
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.Oxford_Semi 2.5.4
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 425.16.2
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.8
com.apple.NVDAResman 6.1.8
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMultitouch 205.32
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.1
com.apple.iokit.IOFireWireSBP2 4.0.6
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
FireWire Device: Rugged FW/USB, LaCie, Up to 400 Mb/sec
FireWire Device: Rugged FW/USB, LaCie, Up to 800 Mb/sec
crash2
Interval Since Last Panic Report: 102430 sec
Panics Since Last Report: 1
Anonymous UUID: 3EC9953A-242A-4C32-8797-0B78E46C08CC
Thu Sep 23 08:53:33 2010
panic(cpu 0 caller 0x2a8ab2): Kernel trap at 0x00041000, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00041000, CR3: 0x00100000, CR4: 0x000006e8
EAX: 0x0c949700, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x0c949400
CR2: 0x00041000, EBP: 0x54f83c08, ESI: 0x0c949400, EDI: 0x461e5000
EFL: 0x00010246, EIP: 0x00041000, CS: 0x00000008, DS: 0x00ac0010
Error code: 0x00000010
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x54f839e8 : 0x21b455 (0x5cf328 0x54f83a1c 0x2238b1 0x0)
0x54f83a38 : 0x2a8ab2 (0x591664 0x41000 0xe 0x59182e)
0x54f83b18 : 0x29e9a8 (0x54f83b30 0xd2a3c00 0x54f83c08 0x41000)
0x54f83b28 : 0x41000 (0xe 0x1030048 0x1030010 0x10)
0x54f83c08 : 0x1243afd (0x461e5000 0xc949400 0x0 0x0)
0x54f83c38 : 0x124d715 (0x461e5000 0xd3a4edc 0xc949400 0x122deb6)
0x54f83c78 : 0x124d85b (0xd3a4c00 0x461e5000 0xd3a4f20 0x8)
0x54f83ca8 : 0x122746a (0xd3a4c00 0x461e5000 0x8211d000 0x0)
0x54f83cd8 : 0x53352d (0x461e5000 0xa447bb8 0xa447bb8 0x1)
0x54f83d28 : 0x56440a (0x461e5000 0xa447bb8 0xa447bb8 0x1)
0x54f83d88 : 0x2850e5 (0x461e5000 0xa447bb8 0x1 0x0)
0x54f83df8 : 0x21d7f7 (0xd4db968 0xb93c384 0xd4db970 0xd4db9a4)
0x54f83e38 : 0x210983 (0xd4db900 0x54f83e7c 0x8caf7b0 0x54f83e70)
0x54f83e98 : 0x216be6 (0xd4db900 0x0 0x0 0x0)
0x54f83f18 : 0x293b71 (0x54f83f44 0x0 0x0 0x0)
0x54f83fc8 : 0x29f018 (0x12fcfd40 0x0 0x10 0xc0a3480)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.8)@0x1223000->0x12cffff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x984000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x962000
BSD process name corresponding to current thread: WebKitPluginHost
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 138134877885428
unloaded kexts:
com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 2.5.4 (addr 0x54fd7000, size 0x8192) - last unloaded 48389582407223
loaded kexts:
at.obdev.nke.LittleSnitch 2.2.05
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.12
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.AppleIntelHDGraphics 6.1.8
com.apple.driver.AppleIntelHDGraphicsFB 6.1.8
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.GeForce 6.1.8
com.apple.driver.AppleGraphicsControl 2.8.63
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.driver.AppleIRController 303.8
com.apple.driver.Oxford_Semi 2.5.4
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 425.16.2
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.iokit.IOSCSIReducedBlockCommandsDevice 2.6.5 - last loaded 48328369471161
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.8
com.apple.NVDAResman 6.1.8
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.0.1
com.apple.iokit.IOFireWireSBP2 4.0.6
com.apple.driver.AppleUSBMultitouch 205.32
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.16.1)
Bluetooth: Version 2.3.7f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
crash3
Interval Since Last Panic Report: 237615 sec
Panics Since Last Report: 2
Anonymous UUID: 3EC9953A-242A-4C32-8797-0B78E46C08CC
Sun Sep 26 14:28:44 2010
panic(cpu 2 caller 0x2a8ab2): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x0edcbd00, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x0edcbc80
CR2: 0x00000000, EBP: 0x5bfabc08, ESI: 0x0edcbc80, EDI: 0x46201000
EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00ac0010
Error code: 0x00000010
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5bfab9e8 : 0x21b455 (0x5cf328 0x5bfaba1c 0x2238b1 0x0)
0x5bfaba38 : 0x2a8ab2 (0x591664 0x0 0xe 0x59182e)
0x5bfabb18 : 0x29e9a8 (0x5bfabb30 0x90db220 0x5bfabc08 0x0)
0x5bfabb28 : 0x0 (0xe 0x1030048 0x1030010 0x10)
0x5bfabc08 : 0x1243afd (0x46201000 0xedcbc80 0x0 0x0)
0x5bfabc38 : 0x124d715 (0x46201000 0xd216adc 0xedcbc80 0x122deb6)
0x5bfabc78 : 0x124d85b (0xd216800 0x46201000 0xd216b20 0x8)
0x5bfabca8 : 0x122746a (0xd216800 0x46201000 0x7e24a000 0x0)
0x5bfabcd8 : 0x53352d (0x46201000 0xa5da000 0xa5da000 0x1)
0x5bfabd28 : 0x56440a (0x46201000 0xa5da000 0xa5da000 0x1)
0x5bfabd88 : 0x2850e5 (0x46201000 0xa5da000 0x1 0x0)
0x5bfabdf8 : 0x21d7f7 (0xdd3e368 0xbe09f84 0xdd3e370 0xdd3e3a4)
0x5bfabe38 : 0x210983 (0xdd3e300 0x5bfabe7c 0xa5f1ebc 0x5bfabe70)
0x5bfabe98 : 0x216be6 (0xdd3e300 0x0 0x0 0x0)
0x5bfabf18 : 0x293b71 (0x5bfabf44 0x0 0x0 0x0)
0x5bfabfc8 : 0x29f018 (0xa96e040 0x0 0x10 0xa96e040)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.8)@0x1223000->0x12cffff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x984000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x962000
BSD process name corresponding to current thread: WebKitPluginHost
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 152076254980966
unloaded kexts:
com.apple.iokit.IOFireWireSBP2 4.0.6 (addr 0xab85d000, size 0x69632) - last unloaded 149553212569277
loaded kexts:
at.obdev.nke.LittleSnitch 2.2.05
com.apple.filesystems.afpfs 9.7 - last loaded 103430803979985
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.12
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.GeForce 6.1.8
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleGraphicsControl 2.8.63
com.apple.driver.AppleIntelHDGraphics 6.1.8
com.apple.driver.AppleIntelHDGraphicsFB 6.1.8
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AirPortBrcm43224 425.16.2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.8
com.apple.NVDAResman 6.1.8
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.driver.AppleUSBMultitouch 205.32
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
*and my general hardware info:*
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f16
Serial Number (system): W8033081GD6
Hardware UUID: 9AFBCDCF-665C-5B23-97BA-EB2E452C7E1E
Sudden Motion Sensor:
State: Enabledokay, i spoke too soon. just had another kernel panic. below is the log. bringing it into the shop tomorrow. oy!
Interval Since Last Panic Report: 396468 sec
Panics Since Last Report: 4
Anonymous UUID: 3EC9953A-242A-4C32-8797-0B78E46C08CC
Wed Sep 29 15:14:07 2010
panic(cpu 0 caller 0x2a8ab2): Kernel trap at 0x00000000, type 14=page fault, registers:
CR0: 0x80010033, CR2: 0x00000000, CR3: 0x00100000, CR4: 0x000006e8
EAX: 0x09a02580, EBX: 0x00000000, ECX: 0x0000000c, EDX: 0x0a7ad680
CR2: 0x00000000, EBP: 0x4e5abc08, ESI: 0x0a7ad680, EDI: 0x4616c000
EFL: 0x00010246, EIP: 0x00000000, CS: 0x00000008, DS: 0x00ac0010
Error code: 0x00000010
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x4e5ab9e8 : 0x21b455 (0x5cf328 0x4e5aba1c 0x2238b1 0x0)
0x4e5aba38 : 0x2a8ab2 (0x591664 0x0 0xe 0x59182e)
0x4e5abb18 : 0x29e9a8 (0x4e5abb30 0x99a57c0 0x4e5abc08 0x0)
0x4e5abb28 : 0x0 (0xe 0x1030048 0x1030010 0x10)
0x4e5abc08 : 0x1243afd (0x4616c000 0xa7ad680 0x0 0x0)
0x4e5abc38 : 0x124d715 (0x4616c000 0xac0badc 0xa7ad680 0x122deb6)
0x4e5abc78 : 0x124d85b (0xac0b800 0x4616c000 0xac0bb20 0x8)
0x4e5abca8 : 0x122746a (0xac0b800 0x4616c000 0xc38c9000 0x0)
0x4e5abcd8 : 0x53352d (0x4616c000 0x92f5000 0x92f5000 0x1)
0x4e5abd28 : 0x56440a (0x4616c000 0x92f5000 0x92f5000 0x1)
0x4e5abd88 : 0x2850e5 (0x4616c000 0x92f5000 0x1 0x0)
0x4e5abdf8 : 0x21d7f7 (0xb209268 0xb04de84 0xb209270 0xb2092a4)
0x4e5abe38 : 0x210983 (0xb209200 0x4e5abe7c 0x931e70c 0x4e5abe70)
0x4e5abe98 : 0x216be6 (0xb209200 0x0 0x0 0x0)
0x4e5abf18 : 0x293b71 (0x4e5abf44 0x0 0x0 0x0)
0x4e5abfc8 : 0x29f018 (0x9d4b480 0x0 0x10 0x9d4b480)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AppleIntelHDGraphics(6.1.8)@0x1223000->0x12cffff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x951000
dependency: com.apple.iokit.IONDRVSupport(2.1)@0x984000
dependency: com.apple.iokit.IOGraphicsFamily(2.1)@0x962000
BSD process name corresponding to current thread: WebKitPluginHost
Mac OS version:
10F569
Kernel version:
Darwin Kernel Version 10.4.0: Fri Apr 23 18:28:53 PDT 2010; root:xnu-1504.7.4~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 41311572524712
unloaded kexts:
com.apple.driver.AppleUSBTCKeyEventDriver 1.8.1b1 (addr 0x5bf1b000, size 0x8192) - last unloaded 26431538607741
loaded kexts:
at.obdev.nke.LittleSnitch 2.2.05
com.apple.filesystems.afpfs 9.7 - last loaded 33235056229477
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.12
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleHDA 1.8.7f1
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AppleMikeyDriver 1.8.7f1
com.apple.DontSteal_Mac_OSX 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.driver.AppleIntelHDGraphics 6.1.8
com.apple.driver.AppleIntelHDGraphicsFB 6.1.8
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.ACPISMCPlatformPlugin 4.1.2b1
com.apple.GeForce 6.1.8
com.apple.driver.AppleGraphicsControl 2.8.63
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleUSBHub 4.0.0
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 425.16.2
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.0.2
com.apple.driver.AppleUSBUHCI 4.0.2
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.10.0
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.10.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.DspFuncLib 1.8.7f1
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.7f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.8.7f1
com.apple.iokit.IOHDAFamily 1.8.7f1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleSMC 3.0.1d2
com.apple.driver.IOPlatformPluginFamily 4.1.2b1
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.1.8
com.apple.NVDAResman 6.1.8
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.7f1
com.apple.driver.AppleUSBBluetoothHCIController 2.3.7f1
com.apple.iokit.IOBluetoothFamily 2.3.7f1
com.apple.driver.AppleUSBMultitouch 205.32
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.iokit.IOUSBHIDDriver 4.0.2
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 311.1
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 4.0.2
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0 -
I am having problems accessing my Ipad because this pop up window will not go away even when I click OK. Any ideas?
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
Just installed Firefox 3.6. Firefox will not start and Firefox safemode does not start either. Using Task manager I do not see if started either. If I create a new profile and start from that window, Firefox starts up. I see no error windows/messages. I do have it listed in my Firewall as an exception program with Permit All. What is happening?
== This happened ==
Every time Firefox opened
== After removing Firefox and Reinstalling it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8)If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] -
Need help diagnosing kernel panic error 10.7.5
I have a 2011 MacBook Pro running OS X Lion 10.7.5
Kernel panic error happened three times while using Microsoft Word, this is the data from the last kernel panic error:
Mon Mar 30 19:08:03 2015
panic(cpu 0 caller 0xffffff80002c4dd5): "Double fault at 0xffffff80002c4104, registers:\n" "CR0: 0x000000008001003b, CR2: 0xffffff807f257ea8, CR3: 0x000000003b8f7046, CR4: 0x00000000000606e0\n" "RAX: 0x0000000000000008, RBX: 0x000000000000000e, RCX: 0xffffff800c0f0400, RDX: 0xffffff80002da3a0\n" "RSP: 0xffffff807f257eb0, RBP: 0xffffff807f258050, RSI: 0xffffff807f258060, RDI: 0xffffff807f258080\n" "R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x800000003b8f7046, R11: 0xffffff80002dad00\n" "R12: 0xffffff807f258070, R13: 0xffffff8002538e80, R14: 0x0000000000000005, R15: 0x000000000000000e\n" "RFL: 0x0000000000010082, RIP: 0xffffff80002c4104, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.32.7/osfmk/i386/trap_native.c:2 78
Backtrace (CPU 0), Frame : Return Address
0xffffff800081bd20 : 0xffffff8000220792
0xffffff800081bda0 : 0xffffff80002c4dd5
0xffffff800081bf00 : 0xffffff80002daf4f
0xffffff807f258050 : 0xffffff80002da55d
0xffffff807f258070 : 0xffffff80002c3cc9
0xffffff807f258180 : 0xffffff80002c44a3
0xffffff807f258330 : 0xffffff80002da55d
0xffffff807f258350 : 0xffffff80002c3cc9
0xffffff807f258460 : 0xffffff80002c44a3
0xffffff807f258610 : 0xffffff80002da55d
0xffffff807f258630 : 0xffffff80002c3cc9
0xffffff807f258740 : 0xffffff80002c44a3
0xffffff807f2588f0 : 0xffffff80002da55d
0xffffff807f258910 : 0xffffff80002c3cc9
0xffffff807f258a20 : 0xffffff80002c44a3
0xffffff807f258bd0 : 0xffffff80002da55d
0xffffff807f258bf0 : 0xffffff80002c3cc9
0xffffff807f258d00 : 0xffffff80002c44a3
0xffffff807f258eb0 : 0xffffff80002da55d
0xffffff807f258ed0 : 0xffffff80002c3cc9
0xffffff807f258fe0 : 0xffffff80002c44a3
0xffffff807f259190 : 0xffffff80002da55d
0xffffff807f2591b0 : 0xffffff80002c3cc9
0xffffff807f2592c0 : 0xffffff80002c44a3
0xffffff807f259470 : 0xffffff80002da55d
0xffffff807f259490 : 0xffffff80002c3cc9
0xffffff807f2595a0 : 0xffffff80002c44a3
0xffffff807f259750 : 0xffffff80002da55d
0xffffff807f259770 : 0xffffff80002c3cc9
0xffffff807f259880 : 0xffffff80002c44a3
0xffffff807f259a30 : 0xffffff80002da55d
0xffffff807f259a50 : 0xffffff80002c3cc9
0xffffff807f259b60 : 0xffffff80002c44a3
0xffffff807f259d10 : 0xffffff80002da55d
0xffffff807f259d30 : 0xffffff80002c3cc9
0xffffff807f259e40 : 0xffffff80002c44a3
0xffffff807f259ff0 : 0xffffff80002da55d
0xffffff807f25a010 : 0xffffff80002c3cc9
0xffffff807f25a120 : 0xffffff80002c44a3
0xffffff807f25a2d0 : 0xffffff80002da55d
0xffffff807f25a2f0 : 0xffffff80002c3cc9
0xffffff807f25a400 : 0xffffff80002c44a3
0xffffff807f25a5b0 : 0xffffff80002da55d
0xffffff807f25a5d0 : 0xffffff80002c3cc9
0xffffff807f25a6e0 : 0xffffff80002c44a3
0xffffff807f25a890 : 0xffffff80002da55d
0xffffff807f25a8b0 : 0xffffff80002c3cc9
0xffffff807f25a9c0 : 0xffffff80002c44a3
0xffffff807f25ab70 : 0xffffff80002da55d
0xffffff807f25ab90 : 0xffffff80002c3cc9
0xffffff807f25aca0 : 0xffffff80002c44a3
0xffffff807f25ae50 : 0xffffff80002da55d
0xffffff807f25ae70 : 0xffffff80002c3cc9
0xffffff807f25af80 : 0xffffff80002c44a3
0xffffff807f25b130 : 0xffffff80002da55d
0xffffff807f25b150 : 0xffffff80002c3cc9
0xffffff807f25b260 : 0xffffff80002c44a3
0xffffff807f25b410 : 0xffffff80002da55d
0xffffff807f25b430 : 0xffffff80002c3cc9
0xffffff807f25b540 : 0xffffff80002c44a3
0xffffff807f25b6f0 : 0xffffff80002da55d
0xffffff807f25b710 : 0xffffff80002c3cc9
0xffffff807f25b820 : 0xffffff80002c44a3
0xffffff807f25b9d0 : 0xffffff80002da55d
0xffffff807f25b9f0 : 0xffffff80002c3cc9
0xffffff807f25bb00 : 0xffffff80002c44a3
0xffffff807f25bcb0 : 0xffffff80002da55d
0xffffff807f25bcd0 : 0xffffff7f81794008
0xffffff807f25bdd0 : 0xffffff800022def4
0xffffff807f25be30 : 0xffffff800022f413
0xffffff807f25be90 : 0xffffff800021587f
0xffffff807f25beb0 : 0xffffff800021bcda
0xffffff807f25bf10 : 0xffffff80002af140
0xffffff807f25bfb0 : 0xffffff80002dab5e
BSD process name corresponding to current thread: Office365Service
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 562022531906
last loaded kext at 125842838951: net.tunnelblick.tun 1.0 (addr 0xffffff7f80ad9000, size 32768)
last unloaded kext at 274578878183: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80a7b000, size 65536)
loaded kexts:
net.tunnelblick.tun 1.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.IOBluetoothSCOAudioDriver 4.0.8f17
com.apple.driver.IOBluetoothA2DPAudioDriver 4.0.8f17
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.filesystems.autofs 3.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 4
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3This may have nothing to do with the panic, but I noticed that the net.tunnelblick.tun kext is loaded. This is an indication that you are not using the latest version of Tunnelblick and/or you are not using the latest version of OpenVPN that Tunnelblick contains, or you are setting OpenVPN to specifically use the "tun" device. Recent (for the last year or so) versions of Tunnelblick use OS X's built-in "utun" device (available since OS X 10.6.8) instead of the add-on "tun" device.
If you are using an older version of Tunnelblick*, I urge you to update to the latest beta version, which includes important security updates and, depending on what old version you have, kext updates. You can use Tunnelbick's built-in updater (on the "Preferences" panel of the "VPN Details… window") or you can download it from Tunnelbick's Downloads page. If you download, be sure to install by double-clicking as directed – do not drag it to the Applications folder.
Before you do so, please note the current version you are using. If the update causes problems (unlikely), you can reinstall that old version (after downloading it from Tunnelblick's Security Risk Downloads page). To see what version of Tunnelblick you are using, click the "Info" panel at the top of Tunnelblick's "VPN Details… window".
* You will not be able to update Tunnelblick if you have a "Deployed" version – see the note about that on Tunnelbick's Downloads page. -
Hello everyone,
I hope someone can help me with this....
Everytime I boot my Macbook Pro (2012, 15inch Retina version) it gets stuck in a boot- kernel panic error-reboot loop. Ive mananged to boot into it (see below) to take a look at the logs, I have attached the log to the bottom of this post.
I have windows installed on this computer too, so I tried booting into it and I seem to get the same situation - windows reboots after what I can only assume to be a kernal panic.
Now interestingly if I hold down shift during the boot onosx (NOT booting into safe mode, after the spinning icon is already showing) I can boot up - I am not sure why though? I assume I am disabling some kernal extensions?
Things I have done:
Run the mac hardware test 3 times, no errrors reported
Run disc checking/verifying 3 times, no problems reported
Checked kext to see if there are any non official extensions, none all are com.apple.* or NVIDA stuff
Reset NVRAM and SMC controller
I am not really a mac expert but looking at that log it looks graphics card related? To test this - I downloaded gfxCardStatus and forced it to use the discrete graphics card and it seems to be using it with no problems. I the forced only the on board card to check if that was ok and it was.
So where should I go from here? If it was a hardware failure it would be happening every time and I wouldnt be able to use the shift key to boot up right?
If it was only software, why would it be happening to windows too?
Help me please!
Anyway, thanks for reading this.
panic(cpu 0 caller 0xffffff80088b7b95): Kernel trap at 0xffffff7f89c00654, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x00000000185e302f, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0xffffff80db953000, RCX: 0xffffff801e4b9550, RDX: 0xffffff80fcd0ba38
RSP: 0xffffff80fcd0bb60, RBP: 0xffffff80fcd0bb60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
R8: 0x0000000000000000, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0xffffff80db953000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
RFL: 0x0000000000010246, RIP: 0xffffff7f89c00654, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80fcd0b800 : 0xffffff800881d5f6
0xffffff80fcd0b870 : 0xffffff80088b7b95
0xffffff80fcd0ba40 : 0xffffff80088ce4ad
0xffffff80fcd0ba60 : 0xffffff7f89c00654
0xffffff80fcd0bb60 : 0xffffff7f89bea18c
0xffffff80fcd0bbb0 : 0xffffff7f89bea0e2
0xffffff80fcd0bbd0 : 0xffffff7f89bbb554
0xffffff80fcd0bc00 : 0xffffff7f89435470
0xffffff80fcd0bc40 : 0xffffff7f894353df
0xffffff80fcd0bc60 : 0xffffff7f8943a6ec
0xffffff80fcd0bcf0 : 0xffffff7f89432f20
0xffffff80fcd0bd20 : 0xffffff7f89502cc7
0xffffff80fcd0bd70 : 0xffffff8008c33b9b
0xffffff80fcd0bdc0 : 0xffffff8008c62d57
0xffffff80fcd0be30 : 0xffffff8008897cef
0xffffff80fcd0be80 : 0xffffff8008820abd
0xffffff80fcd0beb0 : 0xffffff8008810448
0xffffff80fcd0bf00 : 0xffffff80088195fb
0xffffff80fcd0bf70 : 0xffffff80088a5ad6
0xffffff80fcd0bfb0 : 0xffffff80088ced13
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f89429000->0xffffff7f8945ffff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f88d86000
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f89500 000->0xffffff7f89802fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f88d86000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f894c5000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f89429000
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f89bba000 ->0xffffff7f89c7cfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f895 00000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f894c5000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f88d86000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f89429000
BSD process name corresponding to current thread: WindowServerPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Help needed in interpreting panic log from kernel panic error
My G4 iBook has started giving me kernel panic errors, often immediately after starting up. I haven't installed any new software or RAM recently. I've done a clean system install (completely clean - not an archive and install) then downloaded the combo update for 10.4.11. But the kernel panics are still happening from time to time. I've looked at the panic log, but it means nothing to me, so I'm hoping someone can help:
Tue Dec 7 21:53:11 2010
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x000000005901F81E PC=0x000000000003FFD4
Latest crash info for cpu 0:
Exception state (sv=0x3CFE1280)
PC=0x0003FFD4; MSR=0x00009030; DAR=0x5901F81E; DSISR=0x40000000; LR=0x0003FFBC; R1=0x22073970; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000E99BC 0x0002BDCC 0x00304E60 0x00304FDC 0x0030309C 0x0030167C
0x003009AC 0x002FCF6C 0x003009AC 0x002B7464 0x002EB314 0x0008B6E8 0x00029234 0x000233F8
0x000ABEAC 0x3D266C74
Proceeding back via exception chain:
Exception state (sv=0x3CFE1280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3CF81C80)
PC=0x9000B348; MSR=0x0200F030; DAR=0xE0064000; DSISR=0x42000000; LR=0x9000B29C; R1=0xBFFF9EA0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x3CFE1280)
PC=0x0003FFD4; MSR=0x00009030; DAR=0x5901F81E; DSISR=0x40000000; LR=0x0003FFBC; R1=0x22073970; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x000E99BC 0x0002BDCC 0x00304E60 0x00304FDC 0x0030309C 0x0030167C
0x003009AC 0x002FCF6C 0x003009AC 0x002B7464 0x002EB314 0x0008B6E8 0x00029234 0x000233F8
0x000ABEAC 0x3D266C74
Exception state (sv=0x3CF81C80)
PC=0x9000B348; MSR=0x0200F030; DAR=0xE0064000; DSISR=0x42000000; LR=0x9000B29C; R1=0xBFFF9EA0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
Message was edited by: Lynn StephensonI didn't see anything that would indicate a specific problem. Understanding crash logs isn’t easy and it’s hard (sometimes impossible) to decipher the cause of the problem. Take a look at Apple’s Crash Reporter document at http://developer.apple.com/technotes/tn2004/tn2123.html
Also look at Tutorial: An introduction to reading Mac OS X crash reports
http://www.macfixit.com/article.php?story=20060309075929717
Kernel panics are usually caused by a hardware problem – frequently RAM, a USB device or a Firewire device. What external devices do you have connected?
To eliminate RAM being the problem, Look at this link: *Testing RAM* @ http://guides.macrumors.com/Testing_RAM Then download & use Memtest & Ramber.
Running the Apple Hardware Test in Loop Mode is an excellent troubleshooting step for finding intermittent hardware problems. It is especially useful when troubleshooting intermittent kernel panics. If Loop Mode is supported by the version of the Apple Hardware Test you are using, you run the Extended Test in Loop Mode by pressing Control-L before starting the test. Looping On should appear in the right window. Then click the Extended Test button.The test will run continuously until a problem is found. If a problem is found, the test will cease to loop, indicating the problem it found. If the test fails, be sure to write down the exact message associated with the failure.In some cases, RAM problems did not show up until nearly 40 loops, so give it a good run.
May be a solution on one of these links.
Mac OS X Kernel Panic FAQ
Mac OS X Kernel Panic FAQ
Resolving Kernel Panics
Avoiding and eliminating Kernel panics
12-Step Program to Isolate Freezes and/or Kernel Panics
Cheers, Tom -
Kernel Panic Errors 0x0039BDDF
Hi everyone in the forum i am new here and dont know whether this is the right place to post this question i tried searching the forums and the faq's on this site first but didnt find any solution i would be thank ful if some one could help me with this problem.
ok My problem is as follows:
I have a mac book with mac os x 10.4 tiger installed.I've installed windows as well using boot camp as in the documentation.I regularly allow my mac book to update as a best practice.I've had no problems for the past one and half year everything was fine but it was three days back that mac failed to start.No error messages just a grey screen with a small folder image blinking on the screen and all this happens after almost 15 mins from the time i start the mac book.I debugged the problem and this error message was displayed :
error : Panic (cpu 0 caller 0x0039BDDF): unable to find driver for this platform ACPI.
and a long list of error messages with an additional 'needs restart' error.I searched the web and found this solution at this link
http://www.macfixitforums.com/showflat.php?Cat=&Board=tiger&Number=827659&page=0 &view=collapsed&sb=5&o=31&fpart=1
My basic problem is i dont find the hard drive at all no mac files nor the windows files.Even if I connect an external hard drive i dont find the files in external hard drive.What is the exact problem and how do i solve it I have very important files that i cannot avoid.Even if ignore this importance of files in the mac book i am also unable to reinstall mac because the hard drive where to install mac is not shown at all.
Hope some one responds to my problem......
Thankyou...The Kernel Panic error has a downloadable fix. That might cause other problems with the computer, as it did on mine. I unfortunately do no remember the name of the fix, but if all you care about is not having a kernel panic error fixed, it works.
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Trying to boot from restore disc causes kernel panic error
Hi I am currently selling my MacBook Pro that is 6 months old. I wanted to pop in the restore disc today and format the drive and install Snow Leopard for the new owner. When I put in the restore disc that came with the computer it begins the boot process(I can here it spinning up) but then I get a kernel panic error. I have tried testing the ram and putting in different ram but still get the same error every time. I haven't done anything to the hardware and have no issues with the dvd drive previously. I have confirmed this indeed the disc that was shipped with the computer. Any help would be greatly appreciated.
ThanksErasing disks securely
Start up from your install disc, go to Disk Utility and select the disk and click erase - to securely erase data click Security Options and Erase Free Space which will entirely wipe your disk, overwriting it with zeros so that no data is recoverable.
Restoring your computer’s software -
Kernel Panic error EVERY time I restart!
I have a Powerbook G4 and every time I start my machine I get the kernel panic error. I just got my computer back from Apple -- it was getting it's second logic board replacement! I have never gotten this error before now.
I have done the Hardware Test, disk utility, Applecare Techtool Deluxe --- it passes all the tests. I tried repairing from the install disk and even reinstalling the operating system, but it won't let me. The only thing that works temporarily is resetting thr PMU. If I do that before I start up the machine it works fine, but as soon as I shut down I get the same error message. I'm hoping that I don't have to take it back the Apple Store. I would greatly appreciate anyone input. I've already spent about 5 hours looking online and numerous sites with not much luck except the PMU reset. Below is one of the logs from the Kernel error.
panic(cpu 0): 0x200 - Machine check
Latest stack backtrace for cpu 0:
Backtrace:
0x000857F4 0x00085C24 0x000287B4 0x0008F6A8 0x000927B8
Proceeding back via exception chain:
Exception state (sv=0x1726A000)
PC=0x0008C22C; MSR=0x00141000; DAR=0x0008BFFE; DSISR=0x40000000; LR=0x000025FC; R1=0x003FFFFF; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
backtrace terminated - unaligned frame address: 0x003FFFFF
Kernel version:
Darwin Kernel Version 6.8:
Wed Sep 10 15:20:55 PDT 2003; root:xnu/xnu-344.49.obj~2/RELEASE_PPC
THANK YOU!....But I ran the Hardware Test Disk and it scanned everything including the RAM and it was fine. Do you think it's something one of the Technicans at the Genius Bar could have done when they were replacing the logic board? Because I never got this error before that. Also, my battery won't charge right now either. I've only had this machine for 3 years and it's already needed 2 logic boards and they replaced the harddrive with the first logic board. It's not even used everyday!! This is turning into a very expensive paper weight. I love Macs but I will think twice before I ever get another one!!
The only reason I wanted to fix it myself is because the closest Apple Store is about an hour and a half away. And I don't want to send it in to Apple because my warranty has expired.
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