Onscreen Help Photosmart C6180 Snow Leopard

I setup the Photosmart C6180 All-in-One to my Mac that uses Mac OS X 10.6 Snow Leopard. I want to access the HP Photosmart Mac Help to learn more how to use it but I cannot find that file. In the Applications folder the Hewlett-Packard folder includes HP Scan, HP Uninstaller, HP Utility and folders Device Utilities and Licenses. The way I understand it is to use Apple Software Update instead of using the software (CD) that came with the All-in-One. I did use Apple Software Update. The CD that came with the All-in-One was version 7.8.0. Am I missing the help folder or did I misunderstand the instructions and I have all of the folders already? If so how do I access the help folder?
Thank you.
This question was solved.
View Solution.

If you are using Snow Leopard, Lion or Mountain Lion and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 -10.8 or you recently upgraded to Snow Leopard, Lion or Mountain Lion and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall <<<< This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
Finally, download and install the latest software for your printer from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

Need help in installing Snow Leopard without DVD drive

Hi,
I have a White Macbook 2008 model with 2.1 ghz processor and 1 GB Ram. The dvd rom is not working in my machine. It spits out the dvd's 99 out of 100 times.
I need to upgrade from 10.5.8 to 10.6. Apple has sent me a single disk to install snow leopard.
I am not willing to invest in new dvd drive either internal or external. Needed help on ways to install snow leopard please apart from using the dvd option.
I do have a Firewire 400 cable but i do not know anybody anymore who has a mac machine with 400 port.
Hence the cable is also useless and i cannot connect to anyother macbook and do the install using their drive.
Please suggest.
Regards,
Rahul

There are no direct options. Find a friend with a Mac that has a working optical drive. Buy an 8GB USB flash drive. Partition and format it for the Mac then clone the mounted DVD to the flash drive. Take it back to your computer and boot from the flash drive.
Boot Using OPTION key:
1. Restart the computer.
2. Immediately after the chime press and hold down the
"OPTION" key.
3. Release the key when the boot manager appears.
4. Select the disk icon for the flash drive.
5. Click on the arrow button below the icon.

Help Re-Installing Snow Leopard

I got a new MacBook Pro today to replace my black MacBook from 2007, which I'm passing down to my husband. Tonight, in attempting to get it clean as a whistle for him, I put in the snow leopard disks to reinstall. First, I went through and erased the hard disk. I had told it to pass with 0's, but when I saw how long it would take, chose the "skip" option. At that point, I noticed the harddrive had been renamed "Unknown" so I erased again and changed the name back to Macintosh HD. I proceeded with the installation and after about 15 minutes it told me the installation could not be completed because some files could not be installed; restart and try again. I restarted, but as I get to the screen where it tells me to select the disk on which to install Mac OS X, there are no options available. When I went to disk utility, it appears the computer isn't recognizing that a harddrive is in there at all.
Thankfully, apple care lasts til June, but I as they're closed for business hours, I was hoping someone could help me here. Thanks!

Generally speaking, if Disk Utility does not see the drive, this means that the hard drive has failed and needs to be replaced.
You could try removing the hard drive & reinstalling it, but that's the only suggestion I have!
~Lyssa

Help needed with Snow Leopard/Lion partitions

I'm still using Snow Leopard but will be installing Lion soon. First I want to make sure I don't lose the few Rosetta/PPC apps that I still need.
I've read several threads about partitioning to create a dual boot for both Lion and SL.
What I want to do is this, and I'd appreciate a bit of help/guidance:-
I have two external FW HDs, daisychained. Both of them have two partitions.
External Drive A (500Gb) has one major partition (let's call it (1) ) that I want to leave for backing up everything, which I already do using CarbonCopyCloner. (I don't use Time Machine).
The other partition (2) is for specific files. When I get round to installing Lion, I will continue to backup on this HD, so the old PPC apps on it presumably won't work.
External Drive B (300 Gb) has one partition (3) that I use for backing up music files, and it won't matter what, if anything, Lion changes in them.
The other partition (4) on this drive is free and has about 30 Gb free. What I want to do is use my Snow Leopard Install disc and install SL onto this partition (4), including Rosetta, make it bootable and then add the few PPC apps that I need into it.
AFTER all that, I'm going to Install Lion onto my iMac (with the extarnals unplugged).
So in theory, I can boot either into the iMac drive itself for Lion, or partition (4) for Snow Leopard.
Questions-
Does this look like it'll work?
Does it matter that I haven't installed Lion before creating the SL Boot in (4)? Seems that several people have had problems installing Lion BEFORE trying to rescue PPC apps.
When backing up my music files from a Lion environment to (3), does it matter that the drive shares a SL partition (4)?

10.6 Ships with Symbol.ttf rather than Symbol.dfont. It's in /System/Library/Fonts/
If you absolutely need the .dfont you could pull it off an old system. I have one handy and can sent you a link, but the ttf is probably better to use. See attached for version difference between ttf, dfont and the windows SYMBOL.TTF.
The new one has ~30 more characters added to it and matches the windows version.

Need HELP with installing snow leopard!!

I am trying to install snow leopard on my one year old iMac. Install is successful. Restate works. But then I get the spinning wheel with a blank screen. No dock...no hard drive icon...nothing. I reminded from the disc twice and still the same thing. Help!!! Need suggestions.

Before you go off and buy anything I suspect your machine came with Leopard on it (V10.5.x) and you bought your machine during the transition time where Snow Leopard (10.6.x) just came out and Apple was giving upgrades to customers buying during the transition. If that is the case your machine should work fine with the 10.6.x disc you were provided. You should have received a 10.5.x and 10.6.x disc if that is the case, you can easily tell by looking at the media.
Click on the Apple symbol in the upper left of your screen and see what version of OS X is loaded on your system. If it's 10.5.x then you know you're on Leopard. If you want to upgrade to Snow Leopard there are some things every user should do prior to upgrading. First is BACKUP your system either using Time Machine or create a clone using SuperDuper or Carbon Copy Cloner. A backup is the #1 priority.
Next then you can simply pop the Snow Leopard 10.6.x disc in your computer and follow the on-screen instructions. If for some reason it doesn't work then contact Apple.

HT1338 need help updating to snow leopard

need help updating to snow leopard

Hi Billy,
First you need to research all the problems people are having with the higher OSX versions, & make sure you have a bootable clone of what you have just in case.
then you must get 10.6 if they still have it, install it & update to 10.6.8 so you have the App Store to buy & download the huge 10.8 Installer.
Snow Leopard/10.6.x Requirements...
General requirements
   * Mac computer with an Intel processor
    * 1GB of memory (I say 4GB at least, more if you can afford it)
    * 5GB of available disk space (I say 30GB at least)
    * DVD drive for installation
    * Some features require a compatible Internet service provider; fees may apply.
    * Some features require Apple’s MobileMe service; fees and terms apply.
Which apps work with Mac OS X 10.6?...
http://snowleopard.wikidot.com/
It's been pulled from the online store & Apple Stores, so you have to call Apple to buy it, last I heard.
Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273
Other countries...
http://support.apple.com/kb/HE57

Need help upgrading to Snow Leopard

OK...I'm finally ready to upgrade to Snow Leopard.
I am currently runninag a 2.4 ghz Intell iMac (late 2007), 4 gig ram runing OS 10.4.11.
I have purchased an external harddrive, and created a bootable clone of my existing 10.4.11 OS.
I also purchased a full Snow Leoperd box set...complete with iLife.
Now...my understanding is that there no longer is an "easy" option to erase-and-install, or archive-and-install, as the installation now does the installation automatically. (I understad that there is a manual wayto erase-and-install). From what I read, the installation will upgrade my OS, leaving any comaptable sprograms in tack, and moving incompatable programs to a non-active folder.
I currently have several programs that I know are not compatable with 10.6, specifially iLife 8, Quark 7, and Adobe CS3. I will installing the most current version of these programs once the OS has been updated.
I guess my question is...am I safe to just let the installer do the upgrade...keeping my existing software as it is...then try and install the newer versions of my software?
For example...iLife 8 will not work with 10.6. So...once I upgrade to 10.6 what will happen to iLife 8? Can I just install iLife 11 right overtop of iLife 8?
I guess...in the end...if something goes wrong I can always boot-up off of the 10.6 install disc and erase my HD and start from scratch...right?
Thanks for any help.

It looks like you're all set up, so go for it. The upgrade should work fine, and should manage your incompatible applications accordingly. There is no way to predict if a problem will arise, but you've got your bases covered if it does. If something goes awry then you have the clone that you can use to either restore your current installation, or use as a migration source after formatting and installing a fresh copy of Snow Leopard.

Help Downgrade to Snow Leopard due to Constant Freezing from YouTube and Update Failures?

I love the new OSX Lion, however due to youtube being my most visited site, the widespread issue between new iMacs with Lion and Flash Player is bad enough that I would like to return to Snow Leopard. My computer has already frozen and needed to be restarted upwards of 15 times. If I no longer posses the Snow Leopard install disc (never thought I'd need it since I upgraded), is there any way for me to revert to Snow Leopard? I just can't stand the freezing, as well as how long it takes to restart following said crashes, it has rendered my mac nearly unusable. Also, when I run the Software update application, updates keep finishing downloading and then telling me that the download "Can not be saved" which forced me to move my music library to Spotify. Although after 3 days the iTunes update did finish however i did not want to go back to iTunes for fear of future problems. Help?

I've already tried all of those methods using the 10.6.3 disks I bought, they simply don't work as I posted earlier.
All that happens is the machine constantly bleeps 3 times in a row and the DVD drive stops spinning. I know booting from a DVD install disk is a slow process but no matter how long I leave it nothing happens except for the 3 bleeping sounds.
Having scoured the net and spoken to Apple themselves all information tells me these 10.6.3 disks are actually for someone upgrading from Leopard to Snow Leopard.
I have no idea why Apple sold me this version as before I ordered it I explained fully to the sales person what I was wanting to do and they had all the details of this mid 2011 iMac I have bought. So unless the sales person didn't have a clue what they were talking about then I should be able to "downgrade" to Snow Leopard on this iMac as even the specs for this model clearly state on everymac.com that it originaly shipped with OS 10.6.6 (Snow Leapard)
http://www.everymac.com/ultimate-mac-comparison-chart/?compare=all-intel-macs&hi ghlight=0&prod1=iMacIntel041
So there must be somewhere I can purchase these 10.6.6 install disks to "downgrade". Trouble is on Ebay or Amazon where you can buy Snow Leopard most of them are 10.6.3 or "retail" versions with no actual version numbers to let me know I'm buying the correct disk.
Who would have thought setting up your computer could be a mission impossible task and why Apple don't help is simply a disgrace to be honest.

Anyone else had trouble getting RID of Mt Lion? I was shocked to learn that I could NOT run some of my software on it and attempted (with online help) to reinstall SNow Leopard. My computer is now in the hospital! I should have been told beforehand.

I 'upgraded' to Mt Lion over the weekend. It seemed very slow, and sluggish. Within a day I realized also that my Reunion program would not work,
my Quicken would not work, and who knows what else. I kept getting alerts saying that I could not use any PC programs. So, I decided to go back to Snow Leopard - I spent two and a half hours on the phone with two very capable people, then was told that I'd have to take it to an Apple Store. I DO have
extended warranty but a lot of good THAT does! Besides, our nearest store is 160 miles away! So, I took it to our local authorized dealer. It is currently
being worked on, and the minimum will be $189! Fortunately, Time Machine was being backed up by my external hard drive. But, I just received a
call and they can't make my password work to get in! Somehow that has changed back to an old one I don't remember!
MY COMPLAINT: When speaking with a rep about the feasibility of downloading Mt Lion, not ONCE did anyone tell me that I 'might' have these
problems. I NEVER would have upgraded! Now I just want my computer restored to USABLE -

What an unfortunate story.   I hope you will quickly get things back to normal.
To be fair though, there has been quite a lot written about the effects of mountain Lion and the loss of Rosetta, as one example.   I am wondering just how much research you did before buying.
But on the brighter side, you can wipe Mountain Lion and reinstall Snow Leopard with not too much trouble.   It would have been much worse had you bought a new machine with M.L. pre-installed and then found your programs wouldn't work.
Message was edited by: seventy one

Help on installing Snow Leopard on Macbook pro mid 2009

I have macbook pro mid 2009 with 10.5.8 upgrade as latest. I am planning to install snow leopard on it. However before i do that i will upgrade the hard disk to 500gb and ram to 8 gb. As i never done reinstalling os on mac My question is
Should i install the original os first (which is leopard) and then upgrade it to snow leopard and backup my files from time machine ?
or
Can i just install snow leopard and back up my files from time machine?
Thanks for your answers in advance

I would upgrade your system to Snow Leopard first, then backup the entire system to Time Machine. Then upgrade your hard drive install Mac OS X 10.6 then on the set up screen (Do You Already Own a Mac?" click the button that states "from a Time Machine backup".

Help! Upgraded Snow Leopard now I can't even log in

Just upgraded Snow Leopard(I think it was the update from 10.6 -> 10.6.2) on my Macbook pro via the software updater. At the end of the installation I got a message saying that there was an error and the update didn't install correctly. I restarted the mac normally and got a log in screen (which I never had previously). I enter my password correctly and then get a blue screen for a few seconds before it brings up the login page again. I can't find a way around this. I know I have entered the password correctly because the login screen doesn't shake.

You have a hosed installation. Step one is to try to boot into safe mode. Details in http://support.apple.com/kb/HT1564 and http://support.apple.com/kb/HT1455 If able, then download the 10.6.2 COMBO update and reinstall it. Hopefully, that will fix the issues. If not, boot with your SL install disc and reinstall 10.6.0. Alternatively, restore the bootable backup/clone or Time Machine backup of your previous installation. See these for details:
http://www.macmaps.com/upgradefaq.html
http://www.macmaps.com/backup.html
http://www.thexlab.com/faqs/installswupdates.html
http://www.thexlab.com/faqs/backuprecovery.html

Help with iCloud, Snow Leopard

I have a new hard drive on our Mac which has Snow Leopard, 10.6.8. I previously transferred everything from MobileMe to iCloud, but now that I have a new hard drive on my Mac it cannot sync up with MobileMe or iCloud. How do I sync everything?

You can set up Mail manually in Snow Leopard to access an existing iCloud account's email; it's a slight fudge because the 'wizard' will attempt to connect you to MobileMe as soon as you enter an @me.com address. The process, which includes a workaround for this, is described here:
http://www.wilmut.webspace.virginmedia.com/notes/icloudmail.html
You may be able to sync your calendars to iCloud by means of an unsupported hack, and there is a convoluted hack which has been reported as working for Address Book (and as not working by others - I've not tried it), but iCloud's other facilities will not work. This page outlines the situation with Snow Leopard and iCloud, including a link to the calendar hack:
http://www.wilmut.webspace.virginmedia.com/notes/icloudSL.html
There are a couple of third-party solutions which may be of interest.
BusyCal is an iCal-like calendar application with extra facilities: it can sync with the iCloud Calendar while running on Leopard, Snow Leopard or Lion. A single user licence (two machines allowed) is $49.99.
Soho Organizer can sync Calendars and Contacts with iCloud on Leopard, Snow Leopard and Lion. A single user licence (multiple machines allowed) is $99.99.
(I have no connection with either firm.)

Help! Download Snow Leopard

I have the old Macbook Pro 10.5.8. Recently my iTunes has not been able to read my iphone when I sync it. When I plug it in, an error comes up on itunes saying my iphone cannot be picked up because my computer needs 10.6.3 or later update.
When I try to download this update my computer does not allow me to install it because it "requires Mac OS x version 10.6". I guess I am asking how to install this update so I can ultimately sync my phone to itunes???
Thank you for any help you can provide.

ajs12: See the link I posted in your other thread.
alicialauree: You can't.
(73342)

Need help with Mountain Lion downgrade to Snow Leopard

Recently upgraded to Mountain Lion, my daily applications do not work and i am losing patience, I need help downgrading to snow leopard, i have the snow leopard CDS that came with my mac
***detailed instructions help***
my mac specs
macbook pro 13" early 2011
My time machine
i have a backup with mountain lion, and i also have a backup from snow leopard,(my goal is to restore my latest backup from mountain lion to snow leopard)
i have backed up my files using time machine AND justcloud
My question is how, i do not want to lose any data, also is there any thing i need to be aware during this process

Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

Epson Print CD print button Gary out / W, snow leopard - please help.

please help. after download snow leopard epson print CD is not working. i deleted all epson software from my application and download new epson software from their website. 10.6 and i was trying to use epson print cd ver2.0 and print button is gray, so i can't able to print cd... i restarted my computer. and i did update print information from epson print cd. is there way i can use this new epson print cd with my snow leopard? anybody out there have some information? thank you very much!

Hi
I had the same problem with my MB Pro and an Epson Stylus Photo PX700W printer after upgrading to snow leopard.
I got onto Epson tech support and was advised to do the following (which worked by the way!)
1) Delete the Epson printer from the "Print & Fax" utility in the "System Preferences"
To do this, open "Print & Fax" and choose the epson printer in the left hand pane under "printers".
Then hit delete
2) Go to the Epson support site and download the latest drivers for your printer
URL = http://www.epson.co.uk/support
3) Enter your printer type and on the following page choose "drivers and software"
4) I personally downloaded the driver plus the Print CD application although I believe it may have been the same version as the one I already had installed.
5) Once the driver package is downloaded use the installer and install as normal
6) Once installed go back into "Print & Fax" and choose the + button under the printer left hand pane to choose a new printer.
In my case the printer was found on wifi using bonjour and I just chose it
7) launch the "Print CD" app and try to print
In my case all the options that had been greyed out had returned and I was once most able to print to CD/DVDs
I hope this helps

Onscreen Help Photosmart C6180 Snow Leopard

Similar Messages

Maybe you are looking for