OOB: Enroll AMT Device Failed

I am getting the following error in my amtopmgr.log. The test machine is setting at Not Provisioned.
ERROR: [EnrollmentWrapper]: Communicate to Enrollment service error. The service URL is https://server.domain.local:443/EnrollmentService/AmtEnrollmentService.svc. Please check: 1. The service URL is correct and accessible. 2. Windows Communication Foundation
(WCF) Activation is installed on the OOB service point and Enrollment points. 3. The OOB service point and the Enrollment point are mutual trusted, means each Site System Identification certificate is swapped to other's trusted people store
1. The page loads but I get:
This is a Windows© Communication Foundation service.
(Server name is obfuscated)
Metadata publishing for this service is currently disabled.
2. WCF is installed on the single server acting as both OOB and EP.
3. OOB and EP are on the same server.

Since no one has answer this post, I recommend opening a support case with CSS as they can work with you to solve this problem.
Garth Jones | My blogs: Enhansoft and
Old Blog site | Twitter:
@GarthMJ

Similar Messages

OOB Enrollment Point service error

We're beginning to migrate our SCCM 2007 clients to our new SCCM 2012 site. We're also getting new replacement systems that have AMT 7x on them. We realize we won't be able to provision the new systems until SCCM 2012 SP1 and that's not a problem.
Looking at the amtopmgr.log we're seeing some errors we'd like to sort out in the meantime.
ERROR: [EnrollmentWrapper]: Communicate to Enrollment service error. The service URL is
https://SCCMServer.domain.com:443/EnrollmentService/AmtEnrollmentService.svc. Please check: 1. The service URL is correct and accessible. 2. Windows Communication Foundation (WCF) Activation is installed on the OOB service point and Enrollment points. 3.
The OOB service point and the Enrollment point are mutual trusted, means each Site System Identification certificate is swapped to other's trusted people store.
I tried browsing to the url to see if I could run the web service but it's not showing anything. Is there another way to find out what might be causing this error?
Orange County District Attorney

Any joy with this, Sandy? I am having the same output in amtopmgr.log
I'm using PKI certs from an internal CA and have a feeling it might be related to this as the log shows the following:
[EnrollmentWrapper]: SCCMCertCredentials - finding self signed sms cert by thumbprint~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:56.626-60><thread=6336 (0x18C0)>
[EnrollmentWrapper]: FindCertificate - finding in LocalMachine, store Sms, find type FindByThumbprint, validOnly = False~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:56.632-60><thread=6336 (0x18C0)>
[EnrollmentWrapper]: FindCertificate - there are 7 certs in the specified store~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:56.633-60><thread=6336 (0x18C0)>
[EnrollmentWrapper]: FindCertificate - Found certs via FindByThumbprint, count = 1~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:56.634-60><thread=6336 (0x18C0)>
[EnrollmentWrapper]: FindCertificate - cert[0].FriendlyName = Site System Identification Certificate~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:56.634-60><thread=6336 (0x18C0)>
[EnrollmentWrapper]: FindCertificate - cert[0].Subject = CN=Site System Identification~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:56.634-60><thread=6336 (0x18C0)>
[EnrollmentWrapper]: FindCertificate - cert[0].Issuer = CN=Site System Identification~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:56.635-60><thread=6336 (0x18C0)>
ERROR: [EnrollmentWrapper]: Communicate to Enrollment service error. The service URL is https://SCCMserver.domain.com:443/EnrollmentService/AmtEnrollmentService.svc. Please check: 1. The service URL is correct and accessible. 2. Windows Communication Foundation
(WCF) Activation is installed on the OOB service point and Enrollment points. 3. The OOB service point and the Enrollment point are mutual trusted, means each Site System Identification certificate is swapped to other's trusted people store.~~ $$<SMS_AMT_OPERATION_MANAGER><08-16-2012
11:04:57.712-60><thread=6336 (0x18C0)>
Error: Enroll AMT device failed $$<SMS_AMT_OPERATION_MANAGER><08-16-2012 11:04:57.821-60><thread=6336 (0x18C0)>

Problem with Out of Band Discovery resulting with Out of Band features not available in SCCM console for computers with provisioned AMT device

Hi,
We configured the Out of Band component, but are using Intel SCS RCS to provision AMT devices remotely. The remote configuration process with Intel SCS works fine; we are able to connect to the AMT web UI and we can use a free KVM tool to manage the computer
remotely.
The AMT devices are configured with AD integration, so an object is created for each of them in a specific OU. Also, an AD group is added to the AMT devices so remote PT Administration permission is granted to it. This group includes the ConfigMgr Site
Server account, the account of the server running the Out of Band Service Point and my own user account.
This configuration seems OK since when connecting to the AMT web UI, I use Windows Integrated authentication with my user account and can manage the device successfully.
So the only step remaining is running the OOB discovery to enable Out of Band features for the computers in the SCCM console. We want to use the ConfigMgr OOB console. I right-click a computer or a collection and launch the AMT discovery. I check the OOB
server log, I don't see errors; the OOB service point connects to the AMT device and discover a status of 4, which is Externally provisioned, as expected. The problem is the AMT Status, AMT Version and Provisioned AMT fields for the computer in the ConfigMgr
console doesn't get updated, even after doing display refresh.
Here's the amtopmgr.log (I changed computer name and IP address information to protect client privacy) :
General Worker Thread Pool: Work thread 364 started SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 364 (0x016C)
Discover COMPUTERA using IP address 192.168.12.7 SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 364 (0x016C)
AMT Discovery Worker: There are 1 tasks in pending list SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 2792 (0x0AE8)
AMT Discovery Worker: Wait 20 seconds... SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 2792 (0x0AE8)
AMT Discovery Worker: Wakes up to process instruction files SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 2792 (0x0AE8)
AMT Discovery Worker: There are 1 tasks in pending list SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 2792 (0x0AE8)
AMT Discovery Worker: Wait 20 seconds... SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 2792 (0x0AE8)
DoPingDiscoveryForAMTDevice succeeded. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 364 (0x016C)
Flag iWSManFlagSkipRevocationCheck is not set. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 364 (0x016C)
session params : https://COMPUTERA.contoso.com:16993 , 11001 SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:25 364 (0x016C)
DoWSManDiscovery succeeded with user name: admin. AMTStatus = 1. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
Start Kerberos Discovery SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
Flag iWSManFlagSkipRevocationCheck is not set. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
session params : https://COMPUTERA.contoso.com:16993 , 484001 SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
DoKerberosWSManDiscovery succeeded. AMTStatus = 4. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
Discovery to IP address 192.168.12.7 16 15:16:32 364 (0x016C)
CSMSAMTDiscoveryTask::Execute, discovery to STI17259CPCO succeed. AMT status is 4. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
CSMSAMTDiscoveryTask::Execute - DDR written to E:\SMS\MP\OUTBOXES\ddr.box SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
CStateMsgReporter::DeliverMessages - Queued message: TT=1201 TIDT=0 TID='Fill Machine Property' SID=1 MUF=0 PCNT=5, P1='COMPUTERA' P2='' P3='COMPUTERA.contoso.com' P4='' P5='' SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
CStateMsgReporter::DeliverMessages - Created state message file: E:\SMS\MP\OUTBOXES\StateMsg.box\6heghx71.SMX SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
CStateMsgReporter::DeliverMessages - Queued message: TT=1201 TIDT=0 TID='Unspecified' SID=10 MUF=0 PCNT=1, P1='COMPUTERA.contoso.com' 16 15:16:32 364 (0x016C)
CStateMsgReporter::DeliverMessages - Created state message file: E:\SMS\MP\OUTBOXES\StateMsg.box\rmit91js.SMX SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
General Worker Thread Pool: Succeed to run the task COMPUTERA.contoso.com 16 15:16:32 364 (0x016C)
General Worker Thread Pool: Work thread 364 has been requested to shut down. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
General Worker Thread Pool: Work thread 364 exiting. SMS_AMT_OPERATION_MANAGER 2014-06-16 15:16:32 364 (0x016C)
The Management Point is up and running.
Any suggestion or advice is welcomed!
Thank you
Patrick

I found something interesting on this problem, it seems the OOB discovery process is working fine, but for an unknown reason, the site server is not receiving the information from the OOB Service Point to update the AMT Status of the client in the SCCM
database.
The log tells me that a DDR file is created to be sent to the site server. When looking into the SMS\MP\Outboxes\ddr.box folder, I see about 50 DDR files, the oldest one is dated when I started testing OOB discovery.
So the server is unable to send the files to the site server.
Also, since I started this thread, I noticed another issue that could be related to this problem. The same server is also holding the State Migration Point role, it is working fine, but when doing USMT operations, the status of the computer association is
not updated in the console (In Progress, Completed, missing USMT store path, etc.). When looking into the SMS folder on the server, I see a big backlog of SVF files containing information related to the SMP.
I looked into the log files, but didn't find the errors yet to explain this.
The computer account of the server is a member of the SMS_SiteSystemToSiteServerConnection_Stat_XXX group on the site server.
Note that status messages are being sent successfully, I see them in the Monitoring node of the console under Component State, and there is no backlog in the SMS\MP\Outboxes\statemsg.box folder.
Tnx for your help
Patrick

Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?

Itunes wont open and when re-installed received this msg: Service Apple mob device failed to start. You have insufficent privileges to start system svc. Help?

Download Itunes from Apple.com, not from within Itunes.
Redo the install, following the below procedure. However, when you re-install Itunes, right click and run the install as administrator. For Win 7, you have to hold down the cntrl and shift keys when you right click and then "run as administrator" will be an option.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Vista, Win 7 & later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes

Windows 7 64bit has an MTP USB Device Failed error message when I attach my Ipad1

I keep getting an MTP USB Device Failed error message when I plug in my USB cable into my Ipad1. Can someone help?

This is NOT resolved. The "Upper..."Key in the registry editor doesn't exist as you can see below in the image I am providing. This is still an OUTSTANDING issue, can someone please help with resolving this issue, super frustrating.
This is not just an iPAD issue, I get the same problem with my iPhone as well, both (iPhone and iPad) have the latest iOS 6.1.3 installed as well.

I got the MSCVR80.ddl message after I tried to do the latest update on Itunes. I went in and deleted all the related programs and reinstalled, but I keep getting a message during installation that "Service 'Apple Mobile Device' failed to start. Help!

I was trying to do the latest update on my desktop for my Itunes. I got MSVCR80.dll is missing. I saw a post about deleting all the apple itunes programs, restarting and reinstalling. I tried that. As it was installing a message came up about "Service'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start systems services. I did a retry, got the same message, then hit ignore. It went on. Then a message popped up saying "Itunes not installed correctly" Error 7 (Windows error 126)
Now my Itunes program will not open at all. What gives? This is very frustrating and I am not very computer literate to begin with.

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

I tried to update itunes it corrupted the previous version, I'm trying to install new copy get this message "service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privleges to start system services." Help!

Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.

See Troubleshooting issues with iTunes for Windows updates.
tt2

TS3694 When trying to download itunes onto my PC I get this message: Service 'Apple Mobile Device' failed to start. Veryify that you have sufficient privileges to start system services.

ON my PC, I attempted to download the update to itunes. It gave me an error message that I wasn't able to do that (and I don't recall the exact words) but telling me to delete the old itunes and download the new update, so I did. But now when I try to update the new itunes, I keep getting this message: Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services! It won't allow me to go any further! How do I fix this? What is the problem?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT201628 I have downloaded itunes 11.0 and it keeps saying it cannot install (Service "Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services)...I have searched this thoroughly...tried all of this. Does n

Ihave tried everything that Apple has asked and it keeps giving me the same message. First I get this message
"An error has occdurred during installation assembly "Microsoft vc80.crt.type.win32"...verision "8.0.50727.4053" public key token=1fc8b3b9a1e18e3b" processor architecture="amd64" please refer to help and support for more information. HR result 0x8057054F
then i click ok and it backsup and reinstalls it and i get this message..."Service apple mobile device device failed to start. verified that you have sufficient privileges to start system services."
I have deleted everything itunes/apple on the laptop, i am the administrator and created another account on my computer that was administrator and i have ran the fix it tool, and have reinstalled apple itunes and still get the messages. i have deleted all virus protectors, took my firewall down. and still same errors. i just got an iphone 4 with no music and I cannot afford to pay for my music when i can just put it on there.
PLEASE HELP ME!!!! I am at the end of my witts with this thing.

Go tot the Apple support troubleshooting area I had the same problem. You have to remove all the apple stuff in a particular order then reinstall/dowmload i tunes again it worked for me, a pain yes! But I now have Outlook loading issues so if anyone knows what that problem is and how to solve it please let me know

Apple Mobile Device Failed To Start

Hi,
The other day I was trying to update iTunes to the latest version and there was an error which advised iTunes should be uninstalled and then reinstalled.
Following this I have uninstalled iTunes and attempted to reinstall in, however I am now faced with the following error "service apple mobile device failed to start. Verify that you have sufficient privileges to start system services"
I have searched and found the work around to uninstall all apple software in a certain order and the attempt to reinstall. This hasn't worked, I've tried to start the service itself by going to administrative tools - services but this doesn't work.
I am trying to instal this on windows 7.
Any help would be appreciated.
Thanks
Chris

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Apple Mobile Device Failed to Start error during installation of iTunes

In an attempt to update my iTunes to the latest version, as prompted by a pop-up, the update failed. I then tried to open iTunes from my desktop but a pop-up displayed that the program wasn't working properly and that I should re-install iTunes. I removed the program and then attempted to re-install. Midway through the install, I receive an error message that "Services "Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
I can either Abort, Retry, or Cancel...none of which completes the install.
Help.

Chaps and chapesses,
I too was having the same problem when I tried to update and then unfortunately uninstall and re-install itunes. But, like Nige above me says, you need to uninstall all your Apple software and then re-install itunes.
Have a look at the response given to this forum post:
https://discussions.apple.com/thread/5819470?tstart=0
I did exactly as the turingtest2 said:
I removed all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Then I restarted my computer, and the install of itunes worked like a dream. None of this ignore, abort, cancel nonsense.
Hopefully all your respective versions of itunes will work soon. Cheers Nigel280

"Apple Mobile Device" failed to start. itunes does not recognize my iPhone4.

I decided it was time to resync the music on my iPhone since its been months. I begin the sync and after a minute or so, my iTunes suddenly does not recognize my iPhone and freezes. I honestly have no idea what happened but was undaunted.
OS is MS Windows 7 Home Premium 64 bit SP1
Now, after trying:
- updating to iTunes 10.6.3, which stops installing after a popup saying "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. With the options Abort Retry or Ignore. Retry does nothing. Ignore allows iTunes to install but it doesn't recognize my phone still which is all I care to use iTunes for.
- uninstalling all iTunes, Apple, Quicktime, and Bonjour software, which was difficult to do since you have to follow a particular order or else they wont actually uninstall.
- performing a registry clean using CC Cleaner
- wiping my compter's apple related Temp files in app data..
- restarting with a clean boot... updating all drivers.. updating windows..
I am becoming quite daunted.
I have done essentially every single thing I could find that might resolve this error. I restarted and tried again (this is the third or maybe four time) and it still will not install.
I cannot get any third party software to recognize the phone either since I need that Apple Mobile Device. I could always sync my library with Spotify but that's cumbersome and makes me not like my beautiful iPhone.
Any help would be AMAZING. I've run out of ideas.

The link above is bad... that account has been suspended.
Just an FYI, I'm running Windows 7 Professional 64-bit and had just downloaded Itunes 10.7 for this platform.
Please know that I have NEVER plugged any Apple device into this great computer.
I have the new Iphone 5 READY to plugin and in ANTICIPATION of installing that phone; I first wanted to start by installing Itunes without any hardware potentially messing up the works.
I have the exact same problem as reported here and in about 100 places here at Apple. Please note this system has never seen ANY of these apple applications including quicktime, Itunes, Bonjour, or anything else from Apple for that matter.
So basically, I'm stuck. I've read the articles at about 20 sites now and it looks like this is a SEVERE and widespread problem; however, I have yet to find a "real" solution.
Any advise would be greatly appreciated. I'm an IT/Telecom Expert and it took me 3 hours to get the Iphone 5 setup and working properly (mainly because of the screen not working sideways for 95% of the configuration options and being forced to fat finger settings) including everything working with Icloud hosted contacts, facebook, a few networks and getting my gmail out of the way (of Icloud and facebook) and finally getting everything rocking, only to hit the wall when it came to Itunes. Kind of a drag if you ask me. (I'm thinking the Samsung Galaxy III that I returned to get this thing might have been less grief; but I guess we'll see).
Anyone with a real fix, please reply! I could use the help BEFORE I try to plug this phone into my computer!
Thanks!

HT1926 reinstalled itunes after unistalling it due to error message during update. after it was completly unistalled still has the same error message: service "apple mobile device" (apple mobile device) failed to start, verify you have sufficient priviled

I was prompted to update itunes this evening. I did and in the process, it came up with the following error message: Service "apple mobile device" (apple mobile device) failed to start. Verify you have sufficient priviledges to start system services. I unistalled itunes completly and reinstalled but am still getting the same error message. If I click "ignore" the program will finish downloading but will not launch due to "not being installed correctly". Please help, I use this program alot with my first grade classroom and they're expecting their listening center in the morning.

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

TS1567 Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start systems services.

Hello All,
I am having a problem when downloading ITunes on my Dell Inspiron 6400, an error message appears which says Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systems services. I have uninstalled ITunes and downloaded software to clean the regitry. This did not work, I even went into my local Apple store in Manchester, they downloaded ITunes onto a CD but it still does not work.
I am going on holiday on Wednesday and would like to have my songs on my Iphone before then.
All help would be greatly appreciated.
Thanks
Paul

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

OOB: Enroll AMT Device Failed

Similar Messages

Maybe you are looking for