OOBE HELL can't delete a profile

When creating a profile I mistakenly typed exchange. Now I am in Outlook OOBE hell. I looked up how to fix this issue and they all talk about going to the control panel and going to mail. Mail is not in the control panel.
Looking at the number of people that have had this problem the outlook team should provide clear remediation steps that actually work?

Hi,
I understand it is frustrating that the current profile can't be deleted, I'll try my best to help you in this case.
You mentioned Mail was not in Control Panel, but I still would like to confirm if you had tried to search the word "mail" from Control Panel:
I usually input "mail" from the search box in Control Panel and then "Mail" pops up. We can remove the old profile from there and add a new one.
If you can't search "mail" in Control Panel, please let me know your Office and Windows version. Basically once we install Outlook the "mail" should exist. You can try repairing Office from Control Panel to check the result.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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Hi Giulio,
Please refter to SAP Note : 923468
                            1008074
Hope it helps.
please reward points if it is useful.
Thanks & Regards,
Santosh
Message was edited by:
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OOBE HELL can't delete a profile

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