Oops! Error msg when launching Firefox

Just installed Firefox 3.6 on my sister's computer. When launching Firefox a msg box pops up ( on what appears to be a Google page ) that says Oops! Firefox could not find www.download-services.net
Did not even try to access this site, but Firefox automatically does.
Couple of things we already tried were:
Completely Uninstalling a very old version of Firefox she already had
Uninstalling the Google toolbar using Add/Remove programs ( but it's still there? )
Uninstalled and re-installed Firefox 3.6 two times
Still get this msg box.
Also, tried to set AOL as homepage and it will not take
Please advise. Thanking you in advance!

I've tried checking the firewall issue; removed and reinstalled Firefox several time; run multiple anti-virus programs looking for issues; and it still doesn't work. However, today Google Chrome began working as my internet connection; and it works beautifully using Firefox (Go figure!). However, when I again reinstalled the actual Firefox program, it still does not work; so I have once again removed it. I find this very interesting.

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