Open a pdf in web browser disable comments right pane permanently

I have a user base that uses Acrobat Pro X, desktop client and enable via Web Browsers.  Constantly when opening PDF images from a web site, the pdf will open in a new window and open the comment tool bars in the right hand pane.
Disable the comment bar, by clicking and expanding the image to use the whole window.  They will close the browser, completely, open a new pdf file and have to reset the broswer view once again to disable the comments bar.
How do you set it permanently to remain closed - and open only when needed.

OK I had this problem for over 3 months now could not find anything to fix it.
I did the reinstall and also delete reg keys and so on nothing seem to help.
I tried adobe reader 8.3.1 did not help but When I try the adobe 7.1.0 it work.
So uninstall the adobe reader 9.3.0.1 and google adobe reader 7 it will take to to adobe website
on OS pick the XP SP2 and it will show the 7.1.0 ver. download it and install it
That worked for me try it.

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