Open another users exchange profile

In exchange 2007 which we are migrating from, I could log into my workstation with my domain admin account, create a new outlook profile and open up any users mailbox because I have rights to them.  This is useful when troubleshooting outlook issues
for users I cannot remote.  
Now in exchange 2013, I have to find the users mailbox guid, use it for the servename and set the outlook anywhere settings for it to resolve the username. But even after that, when I try to open the outlook profile (under my login) it still is prompting
for username/password.   Is it possible in Exchange 2013 to open another users outlook profile like I could in Exchange 2007?

Hi,
According to your description, there is credential issue when you open Outlook with your own account configured. If I misunderstand your meaning, please feel free to let me know.
If yes, I’d like to explain, different from Exchange 2007, all Outlook clients in Exchange 2013 use Outlook Anywhere. And the credential may be caused by the improper Authentication method.
Thus, let’s check if all users come across the same issue.
If yes, we can firstly check the authentication by running the following command:
Get-outlookanywhere |fl
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

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