Open AR Inv's not appearing on Incoming Payment or Payment Wizard

Hi
My client uses a monthly numbering series (2005A SP01 PL22).  April's open invoices and credit notes do not show on the incoming payment screen.
1. May's numbering series and posting period is set as default and the Incoming Payment's posting date is in May.
2. Last month had no problems AND other customers incoming payments show all open invoices for April.  All basic settings are correct.
3. Invoices and credits show as open in the ageing, BP Balance, open item list and SQL database
Has anyone else encountered this problem? 
Thanks.

Hi,
Could you check the 'Payment Block'option
under the invoice-accounting tab.
Payment Block:
Select to define the A/R invoice as blocked so that it will not be included in the payment wizard run. Choose the proper payment block description by clicking . To define a new one, choose the Define New option. It is also possible to leave this field blank
Best Regards
Helen Sun

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