Open Doc Links not working - BO 3.1 (They were working fine earlier)

Hi All,
I have come across a strange problem with Web intelligence links (opendoc).
We have a number of links of our webi reports shared with the users, used in external portals. All of them were working but suddenly they have stopped working.
Ex:
http://<server>:<port>/OpenDocument/opendoc/logonVintela.do?appKind=InfoView&isApplication=true&iDocID=XXXXX&sLatest=True
I did try a number of things as below but nothing did work:
1. Restarted Tomcat
2. Restarted Server intelligence agent
It was for a short while when I was able to get the report from the link after restarting the tomcat server once. But it was the same again could not make the links work again. Is is some service under tomcat which needs any attention !!!
Help will be much appreciated.
Best Regards
Ritesh Singh

Hi Kultar/Durga,
Thanks for the response. I did figure out what the problem was.
Solution:
- Login to tomcat manager using url http://<Server Name>:8080/
- Go to Tomcat manager
- look for application /OpenDocument
- Check if its 'false' under Running Column
- Start /OpenDocument application if its 'false'
Best Regards
Ritesh Singh

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Does anyone ever encountered similar issues before? Yes, I did already see the same, that was when installed the same with 8.52.00 (without Peopletools patch) or without applying the patch project...
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