Open enrollment problem in ESS

Dear all,
The open enrollment iView under Benefits & Payment is giving the following error.
No entry for eligibility variant 0010 / eligibility grouping 0020
com.sap.pcuigp.xssfpm.java.FPMRuntimeException: No entry for eligibility variant 0010 / eligibility grouping 0020
     at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:111)
     at com.sap.xss.hr.ben.FcBenefits.reportRFCError(FcBenefits.java:1286)
     at com.sap.xss.hr.ben.FcBenefits.reportRFCError(FcBenefits.java:1252)
     at com.sap.xss.hr.ben.FcBenefits.callRFCInitSelection(FcBenefits.java:687)
I am working with ESS on ECC 5.0 and Portal 6.0 SP18.
Thanks,
-Bharath

Shati-
Just want to know what do mean by availability of this service dynamic in nature?
Also, I tried removing the proxy class. I am not able save after i did the change.
I am trying to understand pardon my ignorence.
So, I have to create a proxy class. Is it a job of techincal developer or is it just some IMG changes. Also, the note is not very clear. It describes about adjustment reasons. There is no new adjustment reason. just I want to test open enrollment feature.
Thanks,
Raj.

Similar Messages

Issue with Open Enrolment Link in ESS - Benefits

Hi Experts,
We are facing two issues with open Enrolment Link in ESS for benefits, Need your help in resolving this. Please find the details below :
1. Benefits cost is not appearing in open enrolment Screen
Details : Monthly Contribution cost is not appearing against the Benefits Plan for which employees are already enrolled in Open Enrolment Screen, Because of this employees are not able see previous contribution before deciding on contribution amount for next Financial Year.
2. URL for Benefits plan Gets disappeared in Open enrolment Screen
Details : When Contribution is removed for any Benefits Plan the corresponding URL link disappears, But this comes up when the page is refreshed.
Could you please let us know if this is related to missing configuration or Java webdynpro code.
Our Live system is ECC6.0 SP level A4 , Please let me know if you need more details.Looking forward for your response.
Regards,
Shilpa

In regards to your first question, it could be a date issue for the infotype record. If the records for open enrollment are set to be effective for a future date, and the current record is delimited, then you won't see it in the open enrollment screen. This is true for benefits like a flex account because they have to be re-elected every plan year.
Let's say that any elections made in the current open enrollment period you are in take effect June 1, 2014. If the current record has an end date before June 1, then in the enrollment screen the employee will not see the current record because SAP is looking at June 1.
Take a look at the employee's record and at the benefit you want them to see and see what the end date is for the most recent record.

No Plans selected during Open Enrollment in SAP ESS

Hi Gurus,
We finally configured the Open Enrollment link in the portal (ECC 5.0) but now when we click on the link what appears is this
"No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance."
I have configured the benefits adjustment reason and put in all the available plans in the reason for us to test. Any suggestions as to why we arent able to see any plans?
Thanks
Kavita

This is pretty old but still for the people who will be visiting to this thread just like I did.
We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
-Pradeep

ESS - Benefits - Open enrollment (Concurrent employment is enabled)

We are trying to set up ESS open enrollment. After adding/editing/changing plans --> review enrollment --> Save.
On saving, getting an error "rfc_error_system_failure" on the ESS screen.
Checked with ST22 for the error details. The name of runtime error is "uncaught exception" and the exception is "CX_HRPA_VIOLATED_PRECONDITION".
Based on a Similar thread on the forums --> Link : [Re: CX_HRPA_VIOLATED_PRECONDITION using HR_INFOTYPE_OPERATION to insert rec; and Sap note # 493984 , the error seems to be related with concurrent empoyment.
Analysis:
1. If CE is disabled, there is no error - open enrollment works fine both in R/3 (HRBEN0001) and via ESS
2. If CE is enabled," open enrollment" in R/3 using HRBEN0001 - there is no error.
3. Error occurs only when "open enrollment" is accessed through ESS, when CE is enabled.
Would like to know if some one can share their experience on using ESS open enrollment when CE is switched on?
Version details: ECC 6.0 (support pack level 22 for SAP-HR and EA-HR), EP 7.0 , ESS BP 1.0
Thanks,
Javed.

Problem solved after deploying note # 1020389

ESS Open enrollment - Hide Plans

Hi Gurus,
We are implementing Open enrollment for ESS. The problem is when we run the Enrollment iView, it is pulling all the benefit plans, despite us having the Adjustment reason "OPEN". Even when I disable the adjustment reason, it is pulling all the plans with out any error. So, I believe the iView is not looking at the Adjustment reason at all.
I have set the URL parameter in the resource "Z_EMPLOYEE_OPENENROLLMENT_SERVICE05" as "TRACKING_ID=OPEN&INITIATOR_ROLE=HRASRD&EVENT=OPEN". Also I have tried setting the Application Parameter in the Enrollment iView as "EVENT=OPEN". Are there some other parameter that needs to be set?
Thanks,
Sudhir

Also, What is the difference between the Open Enrollment Service, FlexBens Enrollment, and Generic Enrollment?
I am using the service Z_EMPLOYEE_BENEFITPAY_OPEN_ENROLLMENT05. Am I using the wrong service?
thanks,
Sudhir
Edited by: Sudhir Avirneni on Aug 18, 2008 6:50 PM

ESS Open Enrollment Error message

Hello experts,
I am coming to you because I cannot figure out why we are getting this particular error message when an employee is doing open enrollment.
When an employee goes into ESS and tries to do an open enrollment for their medical/savings/insurance plans, the following error message occurred.
No entry for period parameter 30 / payroll year / payroll period
This is not happening for all of the employees within this payroll area. Just some....but enough to make it a good portion of our employee population.
I have looked at the period parameters/calendar and modifiers etc. to see if the period was set up and could find nothing wrong. We do have the period set up and the calendar goes out to 2010.
I would really appreciate help on this issue since open enrollment begins very soon for us!
Thanks,
Suparna

Hi Arun,
Yes,I have checked those tables (thank you though) and all appropriate values seem to be there.
This is the first time we are doing open enrollment. We went live with SAP in Jan 2008. At that time all employees were converted in with their respective benefit plans. We have had new hires throughout the year who have enrolled and while we had a few onesie twosie issues, nothing of this nature.
Do you think it could be in the ESS set up somewhere?
My problem is that it works for some people and not others. I am looking to see what is different on an employee that works vs one that doesn't.
Any suggestions would be most appreciated!
Thanks,
Suparna

ESS: Benefits: OPEN ENROLMENT NOT VISIBLE in ESS

Hi Gurus,
This is regarding a SAP HR implementation for US.
Open Enrollment Service is giving a dump with error
u201CNo Correct Adjustment Reason Specifiedu201D.
Following has been checked, still unable to view it in ESS.
u2022     Employees are configured for running Open Enrollment for employees.
u2022     Employees are assigned to appropriate PA and PSA. Country grouping for both the employees is USA: 10.
u2022     Maintained appropriate data in Infotype 0171(General Benefits Information). Correct benefit program grouping is done for both employees ie maintained first and second program grouping for both employees.
u2022     Maintained Benefit Adjustment Reasons for both the employee i.e. Infotype 0378(Adjustment Reason Data).
u2022     Maintained Open Enrollment Offer for employees between 09.13.2008 and 10.13.2008. (MM/DD/YYYY).
u2022     Program HRBEN001 is running correctly in backend. Both employees are able to choose different benefit plans during the open enrollment period.
u2022     User is having SAP_ALL authorizations.
u2022     Resources and Services are correctly defined and linked in the backend.
u2022     HR_BEN_ESS_RFC_ENRO_REASONS is a SAP defined function module to fetch benefit data from Benefit module and post it to ESS internal tables. Testing it in the background using transaction se37 gives correct results in the backend. It is displaying Open Enrollment as one of the Benefit Reasons.
Kindly help with any pointers at the earliest.
Thanks & Regards
Kumarpal Jain

Kumarpal,
did you check this thread
https://forums.sdn.sap.com/click.jspa?searchID=17218337&messageID=6299502
Thanks
Bala Duvvuri

ESS Webdynpro u0096 Benefits u0096 Open Enrollment

We currently have the ITS application for benefits open enrollment (PZ14) up and running. We are trying to setup the Webdynpro service for Open Enrollment.
We are on ECC 6.0, EP 7.0 latest SPs and we are using XSS 600 webdynpro Software Components.
Problem:
When we click on Open Enrollment service (Webdynpro), the following message comes up:
No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance.
The same service works fine with the ITS service for the same PERNR. The ITS service is able to show up the Open Enrollment without any problem.
Even if I include an entry in Infotype 0378 Adjustment Reasons, the new enrollment reason can be seen under the ITS Service but not under the webdynpro service.
Is there any additional customization (configuration) required for the Webdynpro Service for Open Enrollment.
thanks,

Experiencing the same issue. Did someone find a solution to this?
Thanks!

ESS Webdynpro Benefits Open Enrollment

We currently have the ITS application for benefits open enrollment (PZ14) up and running. We are trying to setup the Webdynpro service for Open Enrollment.
We are on ECC 6.0, EP 7.0 latest SPs and we are using XSS 600 webdynpro Software Components.
Problem:
When we click on Open Enrollment service (Webdynpro), the following message comes up:
No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance.
The same service works fine with the ITS service for the same PERNR. The ITS service is able to show up the Open Enrollment without any problem.
Even if I include an entry in Infotype 0378 Adjustment Reasons, the new enrollment reason can be seen under the ITS Service but not under the webdynpro service.
Is there any additional customization (configuration) required for the Webdynpro Service for Open Enrollment.
thanks,

Experiencing the same issue. Did someone find a solution to this?
Thanks!

Restricting certain plans from ESS during open enrollment

Hi Experts,
We have a requirement to restrict plans from ESS during open enrollment. Please let us know the best possible solution to acheive the same.
We have found that Proxy class CL_BENEFITS_AREAPAGE which is assigned to the service can be copied and enhacned to filter the plans, is this the right approach?

I had that exact same delima, but one of our consultants pointed us to the transaction: HRBEN00ADJRSN
This is a mass load of adjustment reasons. You just need to feed the program the total time allowed for adjustments and things like start of records date and end of records date. Because of the dates and the potential for different plans to have different dates, we actually have two open enrollment adjustment reasons. We have one for Flexible spending where I give the 1/1 begin date and a 12/31 end date since it is only effective for the year in question. Then we have our main open enrollment for all other plans where the begin date is 1/1 of the new year and 12/31/9999 for the endda. I then run the HRBEN00ADJRSN twice for the population: once for the flex enrollment, and then again for the main open enrollment adjustment reason.
DP

Open Enrollment in ESS Senrio is disable

Hi
we installed ESS bsuiness package 60.2 on portal and backend is ECC5.0.when i logon to portal and check Employee Service-->Benifits&Payment.under "benifit" there is link called "Open Enrollment" .it is disable or glared.can anybody help me how to enable it.please help
Prasad

Hi Kaushal
i had created service as u suggested .it is giving new error called :
com.sap.pcuigp.xssfpm.java.FPMRuntimeException: No correct adjustment reason specified
     at com.sap.pcuigp.xssfpm.java.MessageManager.raiseException(MessageManager.java:111)
     at com.sap.xss.hr.ben.enrollmentreasons.VcBenefitsEnrollmentReasons.isConsistent(VcBenefitsEnrollmentReasons.java:190)
     at com.sap.xss.hr.ben.enrollmentreasons.wdp.InternalVcBenefitsEnrollmentReasons.isConsistent(InternalVcBenefitsEnrollmentReasons.java:179)
     at com.sap.xss.hr.ben.enrollmentreasons.VcBenefitsEnrollmentReasonsInterface.isConsistent(VcBenefitsEnrollmentReasonsInterface.java:173)
     at com.sap.xss.hr.ben.enrollmentreasons.wdp.InternalVcBenefitsEnrollmentReasonsInterface.isConsistent(InternalVcBenefitsEnrollmentReasonsInterface.java:152)
     at com.sap.xss.hr.ben.enrollmentreasons.wdp.InternalVcBenefitsEnrollmentReasonsInterface$External.isConsistent(InternalVcBenefitsEnrollmentReasonsInterface.java:228)
     at com.sap.pcuigp.xssfpm.wd.FPMComponent.doProcessEvent(FPMComponent.java:413)
     at com.sap.pcuigp.xssfpm.wd.FPMComponent.doEventLoop(FPMComponent.java:354)
     at com.sap.pcuigp.xssfpm.wd.FPMComponent.wdDoInit(FPMComponent.java:179)
     at com.sap.pcuigp.xssfpm.wd.wdp.InternalFPMComponent.wdDoInit(InternalFPMComponent.java:110)
     at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.doInit(DelegatingComponent.java:95)
     at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
     at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
     at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.init(ClientComponent.java:347)
     at com.sap.tc.webdynpro.clientserver
Thanks
Prasad

ESS Open Enrollment Statment Form

Hello,
I am on NW04s and ECC 6.0 and want to have Open Enrollment Statement Link in ESS ....what I want to know is whether this service is part of standard ESS or it's required to create it from scratch ...any ways what should be the approach of having it ......?
Any help would be highly appreciated.

Please access:
SAP Customizing Implementation Guide > Personnel Management > Benefits > Flexible Administration > Form Setup > Assign Templates to Form Types (V_T74HL)
Set
Form Type: B2 Confirmation form
ADOBE FORM: HR_BEN_CONF
And SAVE
fyi
Marcelo Casaca
Business Consultant
NorthgateArinso
Alameda Madeira, 53
Conjunto 52, Andar 5 Alphaville
06454-010 Barueri-São Paulo
BRAZIL
Phone: +55 11 3028-8910
Fax: + 55 11 3028-8911
URL: www.northgatearinso.com

ESS Open Enrollment Service

Hello,
I am on EP7.0 NW04s ECC6.0 and want to modify the ESS Service Open Enrollment ...and I am looking for the ESS Webdynpro Application service corresponding to it.
Any help would be highly appreciated.

Hi Antony,
Thanks for replying.
I have verified in SM30. I do not see any value in the input field for "URL of PCD". are there any other check points?
Following are the details of the for the resources, service keys and service groups.
Resource Key: EMPLOYEE_GENERICENROLLMENT_SERVICE05.
Directory Path: sap.com/ess~ben
Object Name: BenefitsApplication
URL Parameter: TRACKING_ID=GENERIC&INITIATOR_ROLE=HRASRD&EVENT=
<b>Assignments</b>
Servive Key: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT05.
Service Group: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
Resource Key: EMPLOYEE_GENERICENROLLMENT_SERVICE
Directory Path: sap.com/ess~ben
Object Name: BenefitsApplication
URL Parameter: EVENT=
<b>Assignments</b>
Service Key: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
Service Group: EMPLOYEE_BENEFITPAY_GENERIC_ENROLLMENT
I also have another issue came up during trials.
I copied sub Areas, services, service group, resources, and assigned them accordingly to areas and group pages. and made changes respectively in the PCD location (application parameters:   sap.xss.menuargrp etc..).
I removed the Sub Area from the Area Page. Still I am seeing some links like "Open Enrollement", "Adjustment Reason Enrollments" etc. which just refer the above Resource Keys. Where are the default values coming from? Like mentioned in one of the threads, are they coming from Client "000".
Thanks!
Message was edited by:
        minisap g
Message was edited by:
        minisap g

Control ESS Open Enrollment to use adjustment reason instead of open offer

Hi :
We would like to control open benefit enrollment with adjustment reason instead of standard open offer. Plans are configured for adjustment reason 'OPEN', IT0378 created for the ee with this reason, and open enrollment period is configured . I use
'EMPLOYEE_OPEN_ENROLLMENT_SERVICE05' as my resource.
However, it keeps bringing up plans from standard open offer as versus to plan configured for adjustment reason 'OPEN'. Debugging through, I could see that it passes enrollment type 'O' (for open) instead of 'E' (for event) in 'SELECTED_ENROLL_REASON' to function 'HR_BEN_ESS_RFC_INIT_SELECTION' which in turn would cause it to select plans from standard open period instead of plans configured for 'OPEN' adjustment reason.
What could I do to force ESS to use 'E' instead of 'O' ? I try to avoid having to create an enhancement point for the above fucntion to alter the field.
Thanks.

Double-post - closed

ESS- Open Enrollment quick link - no plan selections

I've enabled the Open Enrollment Quick link in Benefits and Payment. When I execute it, I get the error message
"No plan selections could be prepared for the specified enrollment reason. Contact your Benefits Administrator for assistance"
R/3 and ITS both display the enrollment plan choices without an adjustment reason of OPEN. Why can't the Portal ESS find them?

This is pretty old but still for the people who will be visiting to this thread just like I did.
We had a same issue... I have checked Web Dynpro java application for benefits enrollment and it shows this message when it has ZERO plans to show in open enrollment.
Then I did debugging in ECC Function modules and found why it is not sending any benefit plans even though user has them in Info type 168 (insurance plans).
It could be any reason for plans not to populate, our reason was user have Vol Spouse Life insurance and Voluntary Child Life Insurance but they dont have Spouse and/or Child records in Info type 21.
So, this error will show up when there are ZERO plans / records to show in portal. Find your issue why by debugging.
-Pradeep

Open enrollment problem in ESS

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