Open error in creative cloud

I open my creative cloud but it told me to verify an email that doesn't even exist. I can't use my product and can not verify that email. What shall I do?

Hi ching wen,
Can you please elaborate the exact error message you are getting. When you launch the Creative Cloud Desktop do you see any option to sign in.
Regards,
Romit Sinha

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    Thank you!
    Best regards
    Johanna Pettersson
    Founder, Wedding Planner
    Your Wedding - My Passion!
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    Visit: Järsta 5, 647 95 Åkers Styckebruk
    Post: Box 194, 645 35 Strängnäs
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    15 sep 2014 kl. 22:52 skrev Sheena Kaul <[email protected]>:
    When I try to download Creative Cloud on my mac  Error Starting Creative Cloud comes up
    created by Sheena Kaul in Adobe Creative Cloud - View the full discussion
    Hi weddinginsweden,
    Please refer to the help document below where this issue stands resolved:
    Re: cannot make folder /cookies: Permission denied (error 13)
    Regards,
    Sheena
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    80
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  • Getting an error message that says: "Error starting Creative Cloud"  "cookies dir: cannot make folder / cookies: Permission denied (error 13)"

    getting an error message that says: "Error starting Creative Cloud"  "cookies dir: cannot make folder / cookies: Permission denied (error 13)"

    Please refer the thread: Installing Creative Cloud Desktop but I got Error 13 an issue permission on my MacBookPro, why?.
    Regards,
    Romit Sinha

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