Open hub error when generating file in application server

Hi, everyone.
I'm trying to execute an open hub destination that save the result as a file in the application server.
The issue is: in production environment we have two application servers, XYZ is the database server, and A01 is the application server. When I direct the open hub to save file in A01 all is working fine. But when I change to save to XYZ I´m getting the following error:
>>> Exception in Substep Start Update...
Message detail: Could not open file "path and file" on application server
Message no. RSBO214
When I use transaction AL11, I can see the file there in XYZ filesystem (with data and time correspondent to execution), but I can´t view the content and size looks like be zero.
Possible causes I already checked: authorization, disk space, SM21 logs.
We are in SAP BW 7.31 support package 6.
Any idea what could be the issue or where to look better?
Thanks and regards.
Henrique Teodoro

Hi, there.
Posting the resolution for this issue.
SAP support give directions that solved the problem. No matter in which server (XYZ or A01) I logon or start a process chains, the DTP job always runs in A01 server, and it causes an error since the directory doesn´t exist in server XYZ.
This occurs because DTP settings for background job was left blank. I follows these steps to solve the problem:
- open DTP
- go to "Settings for Batch Manager"
- in "Server/Host/Group on Which Additional Processes Should Run" I picked the desired server
- save
After that, no matter from where I start the open hub extraction, it always runs in specified server and saves the file accordingly.
Regards.
Henrique Teodoro

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Open hub error when generating file in application server

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