Open Illustrator and I get crazy colors all over
When I open Illustrator, I get crazy colors all over in my work environment (not all over the screen and not just on the art board but in the whole environment.) The colors are not always the same. Opening and closing the file doesn't solve the problem, I have to close the entire program. I can have multiple .ai files open, one might have crazy colors but the other doesn't. If I open Illustrator again and then the file, the problem doesn't necessarily happen again even with a file that was recently crazy.
A picture says a thousand words. Check out the attached capture.
From your email this does sounds like something random and sporadic that does not have a pattern. Has this started recently, or is this on a new machine. Has anything changed such as a font you did not use before, or an image or strange file format some of these file have. A corrupt/damaged image of something like a cmyk jpeg(the format was meant to be RGB and some programs occasionally act funny) can cause something like this.
Are you able to solve this by possibly toggling preview mode Command Y(Ctrl Y Win), view >> overprint preview. The preview almost looks like a cable is loose from your monitor to computer. Clean your computer with a can of compressed air and focus on any dust laying on the monitor card and cable connections outside the computer.
Sorry for all the wild guesses, but if you can tell us more about your system and any patterns you find, that can help.
Similar Messages
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Hi all. When i try open illustrator cs6 i get the following message: to open illustrator cs6 you need to install the legacy java se 6 runtime. This started after i upgraded my mac to yosemite. I tried looking on java site but cannot find anything. Any suggestions?
Justin,
In addition to what mo said, some have found that the page with the direct download link,
http://support.apple.com/kb/DL1572
may turn up blank to start with, so it may be necessary to reload the page. -
I have moved my library to an external hard drive and changed the location of the iTunes media folder in Preferences, but every time I close and re-open iTunes, I have to do it all over again. How can I make the iTunes media folder change permanent? I have an older machine with Windows XP.
I don't believe mounting the hard drive should be necessary, unless you have several external drives and want your computer to recognise them as folders, rather than drives. I've never had to mount a hard drive, ever. If you don't know how to do it, then it shouldn't be necessary now.
Try this:
Prepare iTunes so that it can see the external drive.
Make a note of which drive-letter the external drive has been allocated. (Look in Windows Exploer)
Look at the file location for a song. Make sure it plays (and therefore that iTunes has found it). Highlight it and select File/Get Info/Summary>Where: and make a note of the drive letter for that song.
Close and shut down the computer.
The next time you turn the computer on again, connect the external drive
Before you start iTunes - check the external drive in Windows Explorer. Is it ready, does it have the same drive-letter that it had last time? Can you go into the drive and see the files on it?
Once you can, start iTunes. (If the drive lettter has changed, you need to work out why before going any further.)
If iTunes fails to find your external drive, you need to check where iTunes is looking for your Library.
Select the same song you checked before (presumably iTunes can no longer find it). Follow the procedure for locating it. You should be able to see where iTunes thinks the file is. It's the drive that counts. Which drive letter is iTunes looking at? Is it the same one that it was previously (which should also be the same one that the drive has now).
What happens, which step do you have problems with?
Message was edited by: the fiend -
Hi there, I cannot open bridge and I get this warning, "Adobe Bridge Cannot be Opened because of a problem. Check with the developer to make sure Adobe Bridge CC works with this version of Mac OS X. You may need to reinstall any updates for this application and Mac OS X" although bridge has been running on my Mac for over a yera. I have installed all current updates for Mac and reinstalled Bridge again from CC and still get the same issue? Any advice?
Would you please provide details about your setup?
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
when i open illustrator and i do something the text appaers (it's not responding) and then the whole screen turns white, what can i do?
hiskebdb,
If it happens when moving an object/text, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
https://forums.adobe.com/message/6984777#6984777
or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
https://forums.adobe.com/message/7095368#7095368
or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
https://forums.adobe.com/thread/1696375 -
Slow to open Illustrator and Photoshop files from FileServer
I have a client that has 5 or so Mac users who cannot open Illustrator and Photoshop files from our Windows Server 2008 R2 Standard. At first, we thought it might be the size of the files over the network because some files are 2-3GB, but they are even having issues with files 200KB. We also tested network and bandwidth speeds, but they are all connected to Gigabit connections and running with PowerMacs.
Some users have a workaround by copying the files to their desktop to open, but that is becoming tedious as well.
Does anyone have another solution or know what might be cause to this?>Anyone know a way?
You want to edit a Photoshop file, buy Photoshop. You want to edit an Illustrator file, buy Illustrator. -
My Safari is not working right. It often stalls and I get the "colored spinning wheel of Death". I send reports to Apple, but I never get any response or helpful info. What do I do to get Safari working correctly on my MacBook laptop?
From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support.
Uninstall the McAfee product by following the instructions on whichever of the pages linked below is applicable:
How to install or uninstall McAfee Internet Security for Mac
How to manually remove VirusScan for Mac 8.6.x using a removal script
How to uninstall and reinstall McAfee Agent 4.x on Macintosh computers
Note that if you have already tried to uninstall the software, you may have to reinstall it in order to finish the job. If you have a different version of the product, the procedure may be different.
Back up all data before making any changes. -
When I turn on my wifi in top bar and connect,minutes later I get an annoying pop up notification letting me know I'm connected, AGAIN. It freezes everything including psswds and I have to start all over. This is petty, but how do I shut this popup off?
What OS X version are you using?
Can you take a screenshot of the pop-up notification?
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse button. You will hear a "camera shutter" sound. This will deposit a screenshot on your Desktop.
If you can't find it on your Desktop look in your Documents or Downloads folder.
If you want to attach a screenshot to a response here, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Image button.
⌘ Shift 4 and then pressing the space bar captures the window the cursor is on.
⌘ Shift 3 captures the entire screen. -
I can't start Facetime. Keep getting a pop-up window saying that "an internal FaceTime error occured. There was a problem with FaceTime.
You need to quit and open FaceTime again". I keep retrying to open and keep getting the same message over again.@ reichard
yeh man i have the same problem i think when i open the ****** facetime it dosent open there is a line in facetime icon it dosent open i dont know how it work **** i want it to work hope someone help me thx -
I updated my iPhone 5 yesterday to iOS 8.1.3, now the touch screen isn't responding, keeps opening aps and then get stuck. Can't hang up after making a call. Can't close messages. Have I done something wrong?
Good day catjono,
If you are having an issue with your iPhone's touchscreen not responding, I would suggest that you troubleshoot using the steps in this article -
If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L -
after I download Itunes, when trying to sync Ipod, message says "needs newer version of mobile support, uninstall Itunes, and reinstall Itunes, and the same process starts all over again. why is that?
Try removing and then reinstalling the Apple software using these instructions.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
The above containes a link for XP. Also. make sure you install the correct Apple software, It comes in 32 and 64 bit and you need the one that is the same as the computer OS -
I updated my ipad 2from IOS 5 to IOS 8. All games and apps that I downloaded was deleted. What can I do to return them back, even after downloading one of the games He deleded all the steps I went through and I need to start all over again
iCloud: Restore or set up your iOS device from iCloud
Or from iTunes http://www.iphonefaq.org/archives/971992 -
I updated my iMac to 10.7.3 and about an hour later the screen began to flicker with a gray line on the upper side, and it also flicker green and red small pixel lines all over the screen, mainly green. The computer froze with these pixels, so I shut it off and restarted it, and there were this green lines everywere. So I turned it off, and the next day I turned it on and it began to work just fine, but suddenly the same thing happened again, and when I restart the computer again there are these green and some red pixels everywere.
I've read 10.7.3 is giving people many problems, but I never saw that it gave one like this. How can I fix this, or what will Apple do to fix this problem they caused me with their update.
ThanksContact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
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ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over again why can't the techs at apple fix this defective program??????????????
ever since iOS 7 was installed on my phone it keeps fetching all and any e-mail from my server and it is taking up tp as much as 2.5 GB even after I delete the messages! Now after a complete wipe and restore it is happening all over again why can't the techs at apple fix this defective program??????????????
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i recebtly bought an app (FIFA 12) now every time i play a match after the match it does not save an just goes to the home page without warning and i have to start all over again and no i did not press the home button. plz help
You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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