Open in window for epub not appearing after long hold on iPad 2

Trying to open an ePub in an email using the long hold and the "open in" window either flashes quickly or doesn't appear.  Happening mostly on iPad2s . Any suggestions?  (using Book Creator)

As tonefox has already stated - It is a recommended troubleshooting step according to Apple. You can read about other ways to troubleshoot app store apps here as well.
iOS: Troubleshooting applications purchased from the app store
The reason that it works - if it works - is that it resets an authorization issue in your iTunes account when you download another app.

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