Open Item available in FBL5N but not in F-28 & F-32 - URGENT.

Hi Gurus,
I have a problem in customer open items.  I am able to see open item in FBL5N but while generating document in F-28, this document no is not available. 
Please let me know what are the reasons at the earliest.
Thanks in advance for the same.
Regards.

Please check if dates are ok, multiple cocd is not present,
also in F-28 only one document type is not selected, even document date , posting dates can be different , which is not available in FBL5N, anyother fields if selected, also currency, FBL5N may have multiple currencies.
Also note when in FBL5N
Selection: Normal Items
There are two things
Items are displayed from documents that have neither a <b>special document status</b>, nor do they portray a special <b>G/L account transaction</b>.
so in F-28, if you don't give special G/L account it will take all also note special document status.
you can probably down both list and check one-to-one in excel and let us know what exactly the difference is. what is document type of that transaction
Regards
Jitesh

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