Open iTunes when iPhone connected

The option in iTunes to allow iTunes to open automatically when iPhone is connected is greyed out and won't allow me to select it. Any ideas? My husband just upgraded to an iPhone 4, same computer, different login and iTunes account and his works as it should.

The only thing I can suggest at this point is to re-install itunes. No need to uninstall first, you can merely download the latest version & re-install over your present installation. Re-boot your computer & see it that fixes things.

Similar Messages

  • Open iTunes when iPhone/Pad connected not working

    iTunes recently quit auto opening when I connect my iPhone or iPad. I'm not sure exactly when it started happening, but I'm guessing it was after a recent iTunes or other software update.
    The Prevent ipad etc from syncing box under iTunes -> Preferences -> Devices ->  is UNchecked.
    and the Open iTunes when this iPad/Phone is Connected box  in the device summery section is checked.
    I do have iTunes helper in my login items.
    I've searched help and troubleshooting and can't find anything to help.
    Any help here?

    I'm having the same issue. Just started recently. I don't see any suggestions for how to fix it. Do you?

  • ITunes 9.2.1 will not open automatically when iphone connected

    i have all the relevant boxes ticked, and have tried all the 'fixes' i.e unchecking autosync boxes and then re ticking them but with no success. i have even unistalled iTunes, and reinstalled it. I have to say when i reinstalled iTunes, when i connected my iphone (3GS Running Version 4.1) iTunes did open ok, but subsequently when i connect my phone, im back to my original situation????
    I have connected my daughters 2G iPhone running V3.13 and again this has no effect on iTunes.
    Strangely though i have connected my daughters iPod Nano and voila!!! iTunes opens automatically???
    Can anybody figure this one out please???
    Chris
    Message was edited by: Christopher Mann

    Finally i have worked out why itunes didn't open when my iphone or ipod was connected. Ituneshelper.app (which is burried in the itunes app) was not running as a start up item.
    to fix this, if anybody else has this issue.......
    1. open up applications, and right click the itunes icon.
    2. select 'show package contents'
    3. open the contents folder
    4. open the resources folder
    5. scroll down until you find the ItunesHelper icon.
    6. Now open up your system preferences.
    7. select accounts
    8. select login items
    9. now drag the ItunesHelper icon into the login items screen
    10. This will now put the ituneshelper app into the startup items.
    To confirm the change restart your mac, and connect your iphone!!! Ehhhh voila!!!!
    Hope this helps as ive been looking for a solution for ages.
    Chris

  • Itunes no longer opening automatically when iphone connected

    iTunes sees the iphone if I launch iTunesbut it no longer opens automatically.
    could it be a preferences file problem?

    Hmm if click the Apple >> system preferences >> users and groups >> login items, do you have itunes helper listed?
    You can also try this:
    Open in Image Capture in /Applications with your iphone connected.  In the lower left, you'll see "connecting this iphone opens with" (if you don't see it, click the triangle/box icon to show it).  Click the menu >> select "Other" and navigate to itunes and choose that.  Quit Image Capture.
    Test.

  • Open iTunes when iPhone is connected

    I was just wondering, is there anyway to get itunes to open when i plug in my iphone?

    Notice that I said UNcheck that option... Also, in the "Summary" pane for your iPhone in iTunes be sure "Automatically sync when this iPhone is connected", is checked. (This won't work if the "Disable..." option in the iTunes prefs is checked.)

  • Cant open itunes when ipod connected

    I cant open i tunes when my ipod is connected. as soon as i disconnect it itunes comes up. if i connect my ipod with itunes already running it stops working.
    im really starting to loose my patience
    help!

    Are you sure you actually synced them? I know you said it shows up when your iPod is connected, but I'm not sure if that means it's really there. When your iPod is connected, click on the TV Shows tab in the main window in iTunes. Check your syncing preferences there and make sure the shows are actually getting synced.
    Diane Wordsmith

  • ITunes 11.1.5 doesn't open automatically when iPhone 5 connected

    I have tried checking and unchecking "open iTunes when iPhone is connected" and that hasn't helped.

    I’ve found another solution for those where this doesn’t resolve it.
    From user Crosbie at MacForums.com
    You can extract iTunes Helper from the iTunes package, if you like, to replace the absent one.
    It can be found by right-clicking the iTunes app and choosing 'Show Package Contents'; then navigate down to the 'MacOS' folder. You can then drag it to your open 'login items' window.
    http://forums.macrumors.com/showthread.php?t=1194774
    This solved the issue for me, where unchecking and re-checking didn’t.

  • Open itunes when this iphone is connected is grayed out

    Did a search for this and could not find any resolutions.
    For some reason when I connect my iPhone, it automatically opens itunes and starts synching. I have never had it set up to do so, as I want to be able to do it when I have time.
    But I can not stop this from happening. In the summary tab of my iPhone when connected to iTunes the "Open itunes when this phone is connected" selection is grayed out.
    Any suggestions on how to resolve this problem from anyone?

    Found a solution....
    Open iTunes-Preferences-Devices- then uncheck "Prevent iPods, iPhones, and iPads from syncing automatically". select OK.
    Now you have the option to uncheck the 'Open iTunes when iPhone is plugged in'.
    You can also go back and re-check "Prevent iPods, iPhones, and iPads from syncing automatically" without the problem re-occurring.

  • Itunes doesn t open automatically when iphone 4 is plugged

    hi guys....still have this stupid problem....my itunes10 doesn t open automatically when my iphone4(5.0.1)is plugged even if the box(open itunes when iphone is connected is "on")........tried everything but still not working.......what should i do??should i delete itunes and downloaded again??
    thanks

    Hey Alexander,
    Has iTunes Helper been removed from the login items? Go to System Preferences> Accounts> Login Items.
    You can add it again manually as described here: http://discussions.apple.com/thread.jspa?threadID=1610692
    you can also get it back by downloading and reinstalling the latest version of iTunes.
    http://www.apple.com/itunes/download/
    Jason

  • Itunes wont open when iphone connected to mac, please help?!

    i updated my iphone 4s and tried connecting it to my mac but itunes wont open at all, so i updated mac software as well as itunes, and itunes still won't open up when i connect my phone.
    P.S. iv'e already tried taking the USB cord out and plugging it back in twice already... still wont open.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • TS3694 hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regar

    hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.

  • Since installing 10.5, Itunes will no longer open automatically when I connect my Iphone or insert a CD.  Nor will it, when I insert a CD, recognize the CD unless I close Itunes and open it again.  Any ideas?

    Since installing 10.5, Itunes will no longer open automatically when I connect my Iphone or insert a CD.  Nor will it, when I insert a CD, recognize the CD unless I close Itunes and open it again.  Any ideas?

    Purchase the Snow Leopard install DVD from Apple to install 10.6
    After that uodate to 10.6.8 using Software Update

  • My iPhone 3GS no longer opens iTunes when connected.

    My iPhone 3GS no longer opens iTunes when connected. Not since recent big update. It is ticked to open on connection.
    Any pointers to a solution.
    TIA
    Ritch

    I have the exact same problem. And my wife's iphone 5 also has the same problem. Anyone knows the resolution? It worked fine before we restored both phones. Thanks.

  • Stop Itunes from automatically opening when IPhone connected to computer

    Using IPhone 3G with Windows XP Pro (both with latest updates)
    When I connect IPhone 3g to the usb cable to computer, ITunes always automatically opens. This is a waste, if I am only charging the IPhone. Is there a way to make ITunes not open automatically when IPhone is connected
    Thanks
    Bob

    Hi Guys..
    Had the same problem..
    And now its got solved!! :-D
    Leaving both "iTunes > Preferences > Syncing > Disable automatic syncing for all.." AND "Automatically sync when this iPhone is connected" on the summary page, UNCHECKED, solved the issue for me.
    Do give it a try..
    Cheers!
    Bye.

  • ITunes not opening when iPhone connected

    Hi
    My iTunes used to open and start syncing immediately I connected my iPhone - now it does not.
    I've made sure the 'open iTunes when this iPhone is connected' box is ticked, switched off the iPhone and restarted it, restarted my MacBook, reset the sync history, deleted podcasts, restored the iPhone - nothing works.
    Is this an iPhone OS 4.1 issue?
    I'm running an 3GS iPhone with 4.1, iTunes vers. 10, on a MacBook OS X 10.5.8

    I'm having the same issue. There is an "iphone assistant" walk-through page I've gone through but the steps ave not seemed to work for me. I deleted and reinstalled the latest iTunes, but when I plug in... nothing. The most I get is when my iphone is off and I plug in to my mac, it will turn on. No charge.

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