Open kindle from desktop/ click open on the icon and device will not open

Having trouble when i try to open kindle icon in my desktop. any suggestions?

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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TS3106 I just downloaded this app from the store, and it WILL NOT OPEN.

I just downloaded this app from the store, and it WILL NOT OPEN. I've deleted it and reinstalled it and it still crashes whilst loading everything. I'd really like to use this software....please help.......

Make sure you have the latest version of iTunes, which is available here -> http://www.apple.com/itunes/download/
Then try following the steps in this Apple article to create an account without a credit card -> Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

The iphoto and itunes will not open please help

on my Mac G5 the iphoto and itunes will not open can anyone help

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens?

I am running windows 7. We updated firefox and it would no longer open. I uninstalled it and reinstalled from firefox website. I click on the firefox icon and it will not open. Help please

It installs and I attempted to launch the browser and it never starts. I tried to uninstall, but it says firefox is running. I restart my computer and uninstall and try again. It still will not open after install is complete. Why won't it ever open up? Help please!

Right-click on your Windows Taskbar and select Start Task Manager. Look in Task Manager for processes running that are Firefox-related, such as Firefox.exe or plugin-container.exe. If you see either of those, right-click each of them and select "End process". Then try again to start Firefox in [[Safe Mode]]. 
*If Firefox will start in Safe Mode, select the option you are presented with to disable your add-ons and plug-ins and restart Firefox normally. You likely have a plug-in, add-on, or a combination of two or more that is causing the problem. Because Firefox allows users to customize endlessly, sometimes there can be conflicts between customized items. From the Firefox menu bar, go to Tools -> Add-ons then re-enable them one by one, restarting Firefox after each and testing after each one to see which one or combination of two or more is causing the problem. 
*If Firefox will not start in Safe Mode, make sure you again check Task Manager and end any running instances, then uninstall Firefox and download a fresh copy from mozilla.org/firefox using another browser temporarily. Re-install Firefox (see: [[Installing Firefox on Windows]] for more help ) and try running Firefox again.
Please report back your progress.

Since the installation of Firefox 8, I cannot download a specific file type from email. I use this for work and MUST be able to open these files with a specific software. When FF opens the file, it changes the extension and it will not open. Help!!!

I use the Microsoft Outlook Web App for work email. I receive files with a .RXML extension. This has always worked just fine until the latest version of Firefox came out (I was using FF 7 until this weekend). Now FF changes the extension to .ashx when I open the file and I cannot download it into my software. If I go to the company internet site and download directly from there, it does the same thing. But I can open these files just fine from IE. I REALLY don't want to have to go back to IE.

I opened one of the PDF files in notepad and these are the first couple lines:
瀖ᕁމጿ␠씴豈䧉筩롈ꓳ劏ꎯ僪뚢頟뻏즏谀㿃夑퀉꟠鲲쮂⫉笿褡밤籞冁탁ӓ轸뿐笼ⵆ횰䄌ඁ淥ة寨闤⬅鳦팥링빨嬄敎უ婏㣴ً鮓ࣿꢚ㑀녲莒඼ိȆ䕇纍쉉籶뺝갞伐쮠᥏﯒넉釖ȓ겴☧ ἣ秵駻�䣞띰㖔流羀籔朼敨ꢉ糶당⬤俉膇䄐惡�ಹꛖ鍡恡ⱶᶜ�堷﹑ﱌ僿걄뎔æ䋷귪⛢⫐䅪䉙὿烶ꖆ႟ᗔ瘞狻틫儩六잶覱낵듘盋崾�ᦜ㺆௹뻹燴ឋ騙쬄ꏿ뽒煹�钼뇲腎稦ꃲ㈃沒ꔈ뺐뛽첑䘶畱䍣紻 ⁜哠鳾

I have just downloaded a free app and there is no icon and it will not open from the list even tho it appears to have downloaded and the "open" button is available. Does not show up when I search for it. Plenty of memory . . .

I Have an iPad mini running iOS 7.1.2, I downloaded a new app and it's icon does not appear anywhere ( have ~ 180 apps so not at limit) and it won't open from the purchased apps list. It does not show up when I search for it so can't open t that way either. It doesn't require iOS 8. Can't delete and reinstall, cause not icon. This is not a normal "app won't open" question. it doesn't start the. Stop it just doesn't seem to exist. Any help is appreciated

Hello Chelleuri,
Thank you for using Apple Support Communities.
The following article provides information to trroublehshoot issues with installed apps, including not opening.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Regards,
Jeff D.

I click on the icon and firefox will not start or try to start

I installed Avery labels and then had trouble with tool bar remover avery but now firefox will not start up when i click on icon. I removed Firefox and reinstalled but will not run.
== This happened ==
Every time Firefox opened
== 5/19/2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; FunWebProducts; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; msn OptimizedIE8;ENUS)

It sounds like you may have a problem caused by an extension (maybe that avery toolbar)
[[Troubleshooting extensions and themes|Try the instructions in this article]] - begin by putting Firefox in Safe Mode. If Firefox will start in safe mode, continue with the section [[Troubleshooting extensions and themes|#Disable_all_extensions|Disable all extensions]] and then [[Troubleshooting extensions and themes|#Test_for_faulty_extensions|Test for faulty extensions]]
I hope that helps. Let us know if you can.

Opening my Adobe Illustrator CC App yields dimmed menus and files will not open?

This has happened in the last few hours. I have updated the app through the cloud. I also have Illustrat. 5.1 and 6 and they exhibit the same behavior. The other cloud apps I have downloaded are fine. I truly need help. This is very bad. I am operating Mac OS 10.9.3 and use a Mac Pro. I have the same OS on my iMac and the AI CC works fine apparently. I need this fixed somehow.

Discussions of RE-installing
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-AND JUST FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

IPad is tethered to iPhone. Internet and mail will not open

My iPad is successfully tethered to my iPhone. I have been reading mail and surfing the internet on the tethered iPad for weeks. Nothing has changed about my Verizon coverage. Suddenly the Internet and mail will not open on the iPad.
Any helpful suggestions would be greatly appreciated.
[email protected]

Ox4dpl-
Try resetting the iPad's network. Go to Settings-General-Reset-Reset Network Settings. You will need to reconnect the iPad's WiFi.
Fred

When I click on I Tunes store from my library nothing happens. No matter what I do the I tunes store will not open. What can I do?

I just downloaded the new version of I tunes and I went to the I tunes store. It opened just fine and I was browsing the store. I saw a song I wanted to purchase but I decided to return to my library to make sure that I didn't already have that song. When I clicked on I tunes store to return to the store nothing happened. The store would not open. Now no matter what I do the I tunes store will not open. I don't know what to do about this problem. Please help. This is very frustrating.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Hello The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try t

hello
The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try to open it is no use. OS Y 10.10.2 (14C1514)

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

In the finder window, column view, I double click on icon, eg. a spread sheet, and document will not open since I updated to OSXv10.8.2. Help anyone?

In the finder window, column view, I double click on icon, eg. a spread sheet, and document will not open since I updated to OSXv10.8.2. Help anyone?

Hi Ron,
Highlight one in the Finder & do as Get Info on it, what does open With say to use?
What did you update 10.8.2 from exactly? 10.6.8 maybe?

I Just downloaded Dreamweaver CC and it will not open the app., double click and nothing happens?

I Just downloaded Dreamweaver CC and it will not open the app., double click and nothing happens?

What exactly are you double-clicking?
Once software is installed on your computer, you can usually launch by clicking the icon on your computer's desktop. Or by looking inside Start > Programs (Win) or Applications Folder (Mac).
Nancy O.

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the proble

I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened

https://forums.adobe.com/message/6219922#6219922
See if the issue in the thread above helps you to solve your problem.

Open kindle from desktop/ click open on the icon and device will not open

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