Open letter to adobe: What future for Fireworks?
Open letter to adobe: What future for Fireworks?
Hello, My name is Fred and I'm a Fireworks user since ever.
I prefer to warn you about my complete addiction to this software.
There's many discussions on this forum and others, on how you deal with Fireworks "improvements". Some say that you are in the process of discontinuing this program, others of a possible resale ... I even read some arguments about switching to Creative Commons license.
All this is the literal translation of a sincere concern!
Can you give us some answers on the future of Fireworks?
I think our community is quite alive and active, so I hope that you'll respond in a clear, fast answer.
Thank you in advance.
If I made huge mistakes of spelling and grammar, I apologize.
English is not my language.
From the looks of it, the writing is already on the wall. I own a Creative Cloud subscription and one of the main benefits touted for the Creative Cloud is regular updates and bug fixes. And every other app like Dreamweaver, Photoshop, Illustrator, Indesign, Bridge, Lightroom, the Edge Tools, etc. have seen multiple nice updates as part of the Creative Cloud subscription which has made me a big fan of Creative Cloud.
All except for Fireworks.
Not a single update or bug fix has occured for Fireworks in Creative Cloud. Even for the simplest of things. I have reported typos in Fireworks that still have not been fixed. In fact, I think the only app in Creative Cloud that has not been updated is Fireworks.
So like I said, it seems the writing is on the wall. It's a shame too because even with its lack of care, it works phenomenally well for designing user interfaces. But now others are starting to catch up and people seem to be switching to alternatives because Fireworks appears to be a dead end.
Without Fireworks, Adobe doesn't have a single UI design app in their portfolio and in particular it seems lots of UI designers are jumping ship now from Adobe to Bohemian Coding and their Sketch app. I'm dumbfounded that Adobe has allowed this to happen.
From what I understand, the Sketch app is created by just two people which makes the inability to keep Fireworks updated all the more baffling.
Similar Messages
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WANTED FUTURES FOR Fireworks CS5
Hello iv been using FW for over 8 years. You can discover my works at 3AKIS.COM (all works made in FW). And i really love it for it's great user interface and ability to create quick and nice work. In general i take 45mins-2 hours to create wonderful design. Comparing with Photoshop where similar type of work takes me 2x longer. BUT. Since my creativity grows faster than Adobe`s developing team since FW bought from macromedia it gots too slow. Here is the list of futures i think most of us Fireworkers would like to have.
1. Improved transform tools. Warp, Mesh tool is essential for great work. More steps for rotation. It is really difficult to align objects in the pictures (rotation step is too wide).
2. Ability to import PS brushes.
3. Adjustment Layers
4. Improved quality for custom Stroke. Pressure sensitivity
5. 3D rotate
6. Filters -> Ability to save settings. For example Level changes (there is no save, reset button).
7. More accurate pen STEP tool. Now it jumps for 1pixel.
8. More accurate strokes. For example if i draw box with a stroke. Make it outside object (somewhy only then it looks clear). But if you select points with the mouse and move them using arrow keys its ok. But if u’ll do that on the screen, it gets blur.
9. Fully working PS Blending modes. Right now Gradient tool doesn’t have color selection.
10. Color change tool, could have alpha.
11. Library, benefits: Generator of lightings or some other fashioned stuff in nova days could be very nice.
Now the futures of CS4 which i didn’t find an use.
1. Double BOLD, ITALIC selections <- that’s the main problem when i open 1-2year files made in previous versions.
2. Double Feather selections in marquee tool properties, and over menu Selection
3. Installation file is huge. If I am not wrong FW4 was only 80mb.
Next thing i never met any other fireworker. Everyone is working with PS. So integrity between those two programs is essential.Thank you guys, Yes i have submitted wanted futures to Fireworks team, i hope they won’t ignore it due to my broken English.
Also i remember my old conversation with other fellow designer about all Adobe programs packs in general. He works only with PS.
Why not to create single shortcut pack for all Adobe programs?
For example. FW ctr+v (paste) works as PASTE IN PLACE. In illustrator i get that function over pressing Ctr+F. In adobe Flash Ctrl+shift+v.
Why not to make it optimally same and simple shortcut pack? Same thing is for controlling things like gradient (in AE it's even called RAMP:) something differently, sorry if I’m wrong I’m not English)..
Layer Creation (FW-ctrl+c->v, PS cntrl+j, AI-cntrl+v, AE cntrl-d). Im not speaking about same things like gradient creation and etc.. the thing like is the same, but in all programs it works like some new discovery.
That’s a business an issue for some other companies like Corel which could create one single program, which could play with vectors and bitmaps very well in one peace, and believe me. Everyone will go for it, once its launched! And if the price will be half of adobe suite..
The situation reminds me times like in mobile industry, we had lots of grand manufacturers like Sony, Nokia. Who had all technology, but were selling it buy small parts-profits just running behind profit. But once Apple launched its iphone, everyone get almost to bankrupt level. I promise, if the Adobe wont change their strategy, they will get to the same point like this companies. None of their program is genius. Yes you can work with PS, FW or any other, yes it can do a lot. But in general, though runs much faster than their technology development. It always contains bugs, and some futures wanted.
The other way try to touch music programs. If you have been playing with some music software like Frooty loops (FL9 studio) and Reason from Propelerhead. In there is an option called Slave. When u do open FL9. Inside it you can slave REASON (made by other manufacturer) and play its interface an instruments... -
[ANN] An open letter to Adobe devs/scripters
Hi folks,
Davide Barranca posted on his blog an 'open letter' that I think could be of interest to anyone using this forum:
http://www.davidebarranca.com/2013/12/adobe-scripting-collaborative-code-sharing-github/
@+
MarcHi Jongware,
I've been thinking a bit about this, actually - I mean my impression that the ID community seems to be more influential.
Given that I've little knowledge of ID people besides what I read sometimes in this forum or in a couple of websites I use to visit to borrow code and learn from (Marc's is one). I've been comparing my perceived influence of the ID group with the known influence of the PS group (known by me, as a member of it) - which alas is close to zero, as far as I can tell.
Might just be a battle of the have-nots? ;-)
A friend of mine who works as an ID consultant once told me - half joking, half serious - something like "Why don't you quit doing scripts for those kiddy cheapskates photographers and start working for the app where the actual business is?!" Was his provocation close to the truth? Possibly so... As someone who's been making his living out of PS post-production, I've seen many professionals in my business giving up and disappear in the last 10 years: is now Photoshop an application inherently targeted to, how can I say, "less professional" users than InDesign is? Might be the case, at least from the third party developer point of view... I have no definitive answers.
Olav Kvern (that I cited in the post) in effect wrote that "InDesign has the best scripting support of the three applications, because its coverage is the most complete." Photoshop DOM is dramatically *far* from being complete. Yet we have ActionManager code, as powerful as unfriendly, filling some gaps - and with its own set of limits and problems too.
(As far as I can understand, ActionManager code is what you'd use to compile Automation Plugins for PS in some C flavour - so that the ScriptingListener plugin by Adobe's Tom Ruark, outputting ActionManager as you work with PS, might be just an interface with / exposing lower-level stuff that we use to fill DOM's gaps. A solution sometimes worse than the original problem)
<rantmode>
Now, forgive me for this over-simplification: ID is - so to speak - an application that at its core "manages text" (ok, it's more than that but bear with me). PS is - so to speak - an application that "manages images". The sheer fact that ID scripters (as far as I know) can manipulate the text's smallest particle, its atom: a character (can you?) and PS scripters have no direct way to access image's atoms (freaking pixels - I cannot programmatically flip a pixel to my liking) drives me crazy ;-)
Rumors say that JNack tried to push that feat request on, but to no avail.
That said, I'm now at the point where I welcome the CC SaaS model (I can't believe I'm writing this!) because to support old PS versions (times 2 platforms) did become a nightmare.
</rantmode>
As a closing thought, a community capable to express a thread titled "ID CC SUI - Insane Daft Crazy Cuckoo Stupid Useless Idiotic" deserves all my respect ;-)
Davide Barranca
www.davidebarranca.com -
Dreamweaver CC - Open letter to Adobe
My company just made the mistake of upgrading to Dreamweaver CC 2014. Dreamweaver now has virtually no ColdFusion support. Even Ben Forte recommends using other non-Adobe editors for server-side CF coding (http://forta.com/blog/index.cfm/2013/6/30/On-Dreamweaver-CC-And-ColdFusion). He does recommend Dreamweaver for client-side coding but most of the projects at my work involve both client- and server-side coding.
Adobe, please get your act together. This screw up on our part (for buying in to the "upgrade, CC is great!" campaign) or your Dreamweaver team just ignited another “why CF?” argument at my work and I’m getting tired of getting beat up defending your apparent product incohesive missteps -- intentional or not.From the looks of it, the writing is already on the wall. I own a Creative Cloud subscription and one of the main benefits touted for the Creative Cloud is regular updates and bug fixes. And every other app like Dreamweaver, Photoshop, Illustrator, Indesign, Bridge, Lightroom, the Edge Tools, etc. have seen multiple nice updates as part of the Creative Cloud subscription which has made me a big fan of Creative Cloud.
All except for Fireworks.
Not a single update or bug fix has occured for Fireworks in Creative Cloud. Even for the simplest of things. I have reported typos in Fireworks that still have not been fixed. In fact, I think the only app in Creative Cloud that has not been updated is Fireworks.
So like I said, it seems the writing is on the wall. It's a shame too because even with its lack of care, it works phenomenally well for designing user interfaces. But now others are starting to catch up and people seem to be switching to alternatives because Fireworks appears to be a dead end.
Without Fireworks, Adobe doesn't have a single UI design app in their portfolio and in particular it seems lots of UI designers are jumping ship now from Adobe to Bohemian Coding and their Sketch app. I'm dumbfounded that Adobe has allowed this to happen.
From what I understand, the Sketch app is created by just two people which makes the inability to keep Fireworks updated all the more baffling. -
Dear Adobe
In spring. I have been on creative cloud subscription for 2 years. for 2 years I have dealt with multiple sign ins before I can use the cloud. and several times a month the main updater gets updates requiring a sign in. I have to sign into on the web then sign into the forum then sign in to customer service. I have to sign into chat. I had to sign in 3 times to get to this forum. I respect that adobe needs to stop piracy, it costs them money. But the method they use to curtail piracy causes me (the one who pays) to lose time and money. Ive spoke to adobe for 2 years and nothing seems to change. so I will. I will not be renewing for a third year. Adobe will not miss me, but I will not miss Adobes anti piracy nag ware pop ups.
All the best
StevenMr. Weatherford,
Please understand that you are posting on a User to User forum that is not officially monitored by Adobe.
If you would like your ideas to be considered, you might be better off addressing them directly to Adobe company executives and/or using the facilities available on Adobe's website for submitting feature requests and/or reporting bugs.
- Dov -
PDF forms won't open. Says Adobe Reader blocked for this site
In last few days, when I click on link to a PDF document, I get a new tab, but a black message saying Adobe Reader blocked for the site. I've installed, and agreed end user; but nothing changes.
This page should help: Safari 7 and 6.1 block PDFs | Acrobat, Reader
-Shashi -
An Open Letter To Adobe Systems from Scott Kelby about Creative Suite pricing
http://www.scottkelby.com/blog/2011/archives/22903
PECourtejoie wrote:
1)Historically, there has always been a grace period, that allowed get the newer version for free if you purchased the old one very close, or after the announcement, and before the actual disponibility of the new version of the Creative Suite. This would allow, this time, to upgrade from CS3 onwards to CS5.5, and get CS "next", bypassing, this time, the one version limit.
That's true, and it's something I was thinking about afterwards. I remember after CS5 was announced, there was a grace period of several weeks where if you bought or upgraded to the CS4 version of your suite or product, you'd be entitled to a free upgrade to CS5 when it shipped. If that was the case this time around, then I would take advantage of it and upgrade to CS5.5 during the grace period in order to get CS6.
PECourtejoie wrote:
But in fact the Creative Cloud is already cheaper if you add the point versions upgrades, subscriptions to Muse, Carousel and maybe Edge, plus the price of whatever tablet apps are released.
Compared to the Master Suite.
If one uses only, say the Video Production, and has no need for the other offerings, going the Creative Cloud way is more expensive.
While that's true, there are also many people who find the prospect of cloud software subscriptions unappealing (myself, for one). I vastly prefer paying for something once and having it from that time on. The Creative Cloud subscription seems like a good deal for those who don't have that prejudice, or those who might want to use the additional "cloud" services that the boxed/download perpetual license won't have, but that won't be enough to change the minds of many customers. The Creative Cloud will apparently be around $50 a month, so it works out to $600/year. Assuming Adobe sticks to a 24 month cycle for major versions, always with a x.5 release around the half-way point (and assuming the upgrade prices for the perpetual license stay about what they are now), then the Creative Suite "box" upgrade will still be slightly cheaper, dollar-wise. To upgrade from CS5 to 5.5 is $550, and I'm assuming 5.5 to 6 might be around that same price, and then CS5 to 6 assuming the $950 position on that upgrade guide chart). When we're going to CS7, then I assume those prices will remain about equivalent for upgrades from CS6 and 6.5.
However Adobe decides to deal with this customer backlash, there are numerous ways they can appease most of us. Sony Creative Software has the most generous upgrade policies I've encountered for their products (granted, they only really offer competing products for Premiere Pro and Audition); Adobe is looking mighty greedy next to such companies right now. This thread alone has some good suggestions,
1) Allow a grace period with CS6 so that users of CS3 and CS4 aren't left out in the cold, becase many of us will simply go elsewhere if this doesn't happen. This could either take the form of an "upgrade to CS5.5, receive CS6 free" once CS6 is officially announced, or a period of 1-2 months after CS6 ships during which upgrades from CS3 and CS4 are allowed.
2) If they stick to the "1 version back", a price reduction of a couple hundred off the suite upgrades might help soften the blow.
3) Consider a "2 version back" instead.
Or some combination of features from the above.
Truth be told, if Adobe sticks to a ~24 month release cycle for major versions from here on out, I wouldn't really be opposed to upgrading every major version. $950-$1000 every 2 years to keep the Master Collection current sounds like a pretty good deal to me. But if Adobe expects me to buy CS6 as if I'm a new customer when I own both CS and CS3, they're in for a rude awakening. -
Open Letter to Nokia - What I love about my Nokia ...
Hello every one..
There's always something to rant about so I decided to post here in the hopes that Nokia took notice of what they're also doing very well and build upon that.
1) Nokia N8 size, it's so very well balanced, I can browse, taking pictures and using apps yet doesn't destroy by pocket like most other smart phones do.
2) Camera, whatever else there may be to complain about Nokia you gave me a fully usable camera under most circumstances as such my mind was set on the Nokia N8
3) FM Transmitter and superior Bluetooth, I remember last Christmas, my friend had and his iPhone had a Canon camera with him, I took my pictures on the N8 of course and I played Christmas songs on the radio for every one whilst his iPhone sat there on the table of no use all shiny but untouched. Bluetooth has never sound so good and reached so far as with the 905i from Nokia, space out and chill out.
4) Ruggedness; I've dropped my N8 at least 4 times now and once at an airport on the tiles where I was checking in. The phone actually bounched back into the air like 20 cm and I cought it in the air. I thought, whow, now something went wackidy but to my surprise I couldn't even find a scratch!?
5) The extreme practically of a well balanced device: Here's one that takes a larger view. FM Transmitter, REAL camera and HD movies (Bigscreen!!), corporate and private email and OVI Maps in a nice package that fits into my pocket.
Taking the large view the N8 kicks @zz, yes it lags sometimes and yes iPhone email looks a little nicer and yes Android something etc. BUT no phone out there will allow you to take pictures of your own wedding or any important event in good enough quality except the N8. You can go on a road trip and play your tunes in the car without an adapter and you'll never get lost and you never have to check tourist info again cause the phone has it all!
So I don't care if it lags a little here or there because the N8 has saved me money as I didn't have to upgrade my old Canon but it brought me all the above in a nice little rugged package that looks sleeker and cooler then any other phone out there.
Thanks Nokia, keep up the great work!
PS. My brother dropped an iPhone for an N8, he got fed up forgetting his Olympus at all the important sporting events he's got to attend to.
Simon
N8 User.I have used Nokia phones since 1994 with a short migrate to other makes from time to time but I ALWAYS come back to Nokia...the phones are easy to use......easy to navigate.
I now have a Nokia N8 and absolutely LOVE it...I have had only one problem (can't use phone when charging from standard outlet (bottom of phone)...using micro USB and PC USB all is fine).
Before I purchased my N8 I was talked into buying a Sony Experia 10i in the shop mainly by cost (nrly half that of N8) but also cos I was told the N8 had to be online 24/7 to work....well I purchased it on the Sat afternoon and was back in the shop 1st thing Monday to exchange for the N8 and have not looked back.
I have 2 friends with new iphones that they wanted to show off...when they then looked at my N8 they were amazed....and were GUTTED as they are stuck in a 2 yr contract!
Well done Nokia....keep up the good work....publicity wise times may not be good but remember you are the world leader in good quality innovated phones...well made and robust in most situations and do not have to rely on eyecandy to sell phones.......you actually put meaningful phones at our disposal and your reputation for this is 2nd to none.
Well that's my tuppence worth! -
Can someone please let me know what is a safe site where i can download adobe premier pro for free as i have just started editing for a community no profit tv channel.
Thank you...Flash Player is free, and you might ask for help in Flash Player
This forum is about the Cloud as a delivery process, not about using individual programs... and as far as I know, Flash Player is a different, free, download
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?
Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.
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I'm trying to install Adobe PS CS3 for my boss on an other computer. I put the Program on a hard disc and copied it to the other computer now it won't open and says it needs the license. What can I do to make it work on this computer?
Copying the program over to a new machine will not work. Install it using installation files and activate it using the serial number assigned to the license.
CS3 - http://helpx.adobe.com/creative-suite/kb/cs3-product-downloads.html -
What happen when No Adobe Flash support for Jelly Bean and future ?
i get shock when i see the message from this article :
http://gadgets.ndtv.com/mobiles/news/no-adobe-flash-support-for-jelly-bean-new-installs-to -stop-on-august-15-237506
Will all apps created from flash builder cannot run in jelly bean since no flash support ?
Hope someone can describe what is the future of using flash builder ?driger3 wrote:
Hello, I'm from Mexico City and the update was released on 02/04/13. I update but there was a message that says a problem with Adobe Flash Player before upgrading. When the update finished, I looked in the Adobe applications and not find it. With Opera, Youtube works well with the User Agen: Desktop, now does not work. I downloaded the update from Adobe, but does not work.
The update for the U.S., said the same message?
Adobe Flash Player has been re move with android 4.1 has it wont work with anroid 4.1 and above -
Censorship on Adobe ColdFusion forums - Open letter to the management of the Adobe ColdFusion forums
This is reproduced from its original location at http://cfmlblog.adamcameron.me/2013/06/censorship-on-adobe-coldfusion-forums.html; it is also posted on the relevant ColdFusion forum. Apologies for the cross-post, but the two forums have different membership, and I think it's relevant to both.
Open letter to the management of the Adobe ColdFusion forums
(I do not know how to contact you, but I will try to find out and send this to you directly as well, as a courtesy).
Hi.
I am a veteran user of your ColdFusion support forums. Over the last decade or so I have been visiting the site daily (indeed several times a day: I get notified when any post is made on any of your ColdFusion-centric forums), and answering as many of people's questions as I can. For the last few years it's been via the web UI so you can go check my participation, but prior to that I was using the forums via NNTP, and my participation during that period is less easy to quantify, but it's to the tune of a few thousand posts / answers to people's questions. I consider myself an asset to the forums, and the ColdFusion community. I mean this just as "for the record", rather than any attempt to inflate any sense of my worth.
However as of today - unless you take remedial action as I will go on to detail - I will be surrendering my membership of your forums, and ceasing all attempts to assist people there.
Why am I considering doing this? Well firstly I will reproduce a thread from your forums, then I will discuss it. Where possibly the quoted material below is as it was initially posted, and if it's not exactly as originally presented, this is an accident on my part. I have highlighted some points I wish to discuss with you, simply for ease of cross-reference.
I have confirmed with Jason Dean (12Robots) that is happy for me to quote him here. I did not attempt to contact the other participant: "grazan".
Below is a chronological reproduction of the thread (in its original form, anyhow):
cold fusion 9 500 Internal server error.
created by grazan
all of a sudden none of our cfm web pages work on a windows 8 server running iis 7 .... the
server shows no errors in the event viewer .... occasionally functionality comes back w/o doing
anything ...... cold fusion did have all the hotfixes updated a few months ago but i cant get to
the admin page to give what the version is
thxs
created by 12Robots
First, ColdFusion is one word.
Second, what is a WIndows 8 server?
Third, and most important, you have provided ZERO detail. We can't help you if you don't provide something other than "none of our cfm web pages work". ColdFusion has logs (<coldfusionDir>/logs) JRun has logs (<coldfusionDir>/runtime/logs). Even if the Windows event viewer shows nothing, there should be info in those log files about what is going on.
Good luck,
Jason
created by grazan
YOU KNOW JASON YOUR A FRICKING IDIOT ......
I DIDNT REALIZE THIS WAS A GRAMMATICALLY CORREDCT FORUM ...
THANKS FOR NO HELP
created by 12Robots
*you're
jason
created by Adam Cameron
Hahahahaha. Nice.
Adam
created by Adam Cameron
Well if you got over your misplaced indignation for a moment, let's see:
ColdFusion is what people will google for, so in the spirit of helping others who might have the same question as you later on, spelling it right will help the community.
Jason's observation that you give us absolutely nothing to go on so it's basically impossible to help you is a fairly poignant observation, right? You do want help? Right, so here's some suggestions:
Articulate your issue clearly, with sufficient detail that we can help you. Read this:
http://www.catb.org/esr/faqs/smartquestions.html
Secondly... being rude to someone like Jason who really is one of the most helpful people on
these forums is a pretty stupid idea. And just serves to make you look a bit of a dick. Esp. with the caps lock on.
But anyway, let's call that a false start. Give us the details of your issue, and we'll try to help.
Cheers.
Adam
At this point, the moderator started redacting earlier messages, as detailed below:
Redacted version of earlier message:
created by 12Robots
First, [Jason, please see forum guidelines]
[rest of message as above]
Redacted version of earlier message:
created by grazan
[please see forum guidelines]
Redacted version of earlier message:
created by Adam Cameron
Entire message redacted
Redacted version of earlier message:
created by Adam Cameron
[unnecessary comments removed - Adam please see forum guidelines]
Give us the details of your issue, and we'll try to help.
Cheers.
Adam
And now back to the live thread:
created by 12Robots
Forum admin,
You censored the comment "ColdFusion is one word"? Seriously?
I didn't realize that suggesting that someone spell the name of the product correctly was against the forum guidelines. I guess I could go look it up, but I will just unsubscribe and help out at Stack Overflow instead.
Good luck,
Jason
created by Adam Cameron
Please see how much I used to help out on these forums.
I'm outa here, but not before I complain about your dictatorial behaviour.
Censorial nazi idiot.
[The entire message above has now been redacted].
That's the end of the relevant part of the thread.
Clearly I wish to speak to you about this censorship your moderator is choosing to undertake.
Firstly, let me say that I understand the perception that forums require moderation. Personally I think this position is of dubious merit, but so be it: it's a common practice. And I generally understand when I see things that have been moderated, or when a moderator step in and advises that they consider someone's wording contravenes forum guideline. I understand all this.
However.
I think the behaviour of your moderator in this situation is unacceptable. Let me elaborate.
Firstly, The highlighted comment of Jason's was removed. This comment stated - correctly - that the correct spelling of ColdFusion is as one word, as per his guidance. This comment was censored/redacted by your moderator. For the life of me, applying my most "socially modest" mindset, I cannot see what was wrong with Jason's comment, and why it needed any follow-up on any description. It was accurate advice.
The original poster's response to Jason was indeed a bit gratuitous, but - really - so what? No-one is taking offence here, and there's nothing anyone reasonable could take offence at. The person is just being a bit childish in their response. And, I hasten to add, at their own expense, I think. I see not reason to have redacted what they said.
We now come to my responses. One entire response I made was redacted (I've only just noticed this, whilst proofreading this letter). A number of tracts was redacted from my own initial post on the thread. Here I was simply explaining why Jason said what he did, and why it's good advice. And it was good advice. Your moderator here has removed both good advice, and an explanation as to why it was good advice. Again, I cannot fathom why your moderator has done this.
Following on from this I back-up Jason's assertion that the original post was inadequate on detail for us to help. This too is accurate. I reiterated this to try to make the origial poster see that Jason wasn't simply being unhelpful - to the contrary - pointing out we need more information before we can help is very good initial advice here. Advice that has now been deleted.
Next is some slightly contentious wording on my part, I suppose... at least if one doesn't actually read what I say, instead simply zooming in on one word and assessing it out of context. I pointed out that being abusive and writing in all-caps is unnecessary, and makes the person look like a dick. Note I didn't say the person was a dick (that would be abuse... very mild though), I was saying that given the behaviour the person was engaging in, they could be perceived that way. Which is... accurate. And saying someone is a dick and suggesting they could be perceived as a dick are two different things. One is ad hominem attack (bad), one is simply an observation / guidance (not bad).
At this point Jason drew my attention to this censorship going on. And this is another thing that I think is inappropriate on the part of the moderator. I have little problem with them thinking that content on this thread needs censorship (whilst they are wrong, they are entitled to their opinion), to silently and anonymously redact people's posts is an inappropriate - and to be frank cowardly - handling of this situation. If the moderator has an issue with something written on the forums, the courteous and professional thing to do would be to advise the participants that they have overstepped. This would give us a chance to remediate the situation, or to simply disagree. Simply excising someone's work - because this is volunteer work we are engaging in here - is unacceptable.
If anything ought to have been censored from the thread it was my last comment. Whilst it was accurate, I did use harsh sentiment, I accept this. However in the given situation, I don't think I have been the most out-of-line participant in proceedings.
I would like you to remediate this situation, and here is how I would like you to do it.
Restore Jason's original post. There was no reason to censor it.
Restore grazan's all-caps post. It was doing no harm.
Restore my second post (not the one laughing at Jason's joke, the longer one I discuss above). Again, useful and accurate information was removed from this post, and there was simply no reason to have had done so.
You can leave my last comment redacted. Fair enough. Whilst I stand by what I said, it is unhelpful in the context of the thread.
I also want the moderator to be censured, and I would like them to apologise for their behaviour, by posting on that thread explaining that they understand their behaviour was inappropriate and unacceptable.
If they are a community volunteer, they should be dismissed from their position. They are clearly not capable of fulfilling this role in a professional, well-balanced manner.
If they are an Adobe staff person, then the censure will have to be sufficient, although I think they should be relieved from their duties as a forum moderator, as they are not up to the task at hand.
Talk to your other moderators and advise them they need to act with a sense of balance and professionalism when moderating the forums.
In return, I will continue my participation on the forums, and continue to help the ColdFusion community members where I can, in the spirit of goodwill and co-operation. I will also try to convince Jason to do the same.
If you cannot see right to resolve this situation appropriate, I will surrender my membership of the forums and cease helping your community.
You can reply to me either via a comment against this post, or via email ([email protected]). That said, see the caveats in my communications policy: I reserve the right to publish any communications on this topic as I see fit (within the bounds of common sense).
Thanks for your time.
Adam CameronAdam,
Comments from a kindred spirit...
I suggest you take a breather and go do something else for a few days or weeks. Don't stomp your feet and say "I'm done for good, I won't be back", because like it or not, some of the reason you're here is to benefit YOU, and if you do go cold turkey you'll miss that benefit.
In other words, "never say never".
Like you, I have been extremely frustrated by the running of the forum from time to time as well. Sometimes it's the quality of the forum software, sometimes it's the mix of other immature people who comment, sometimes it's just me. Usually it's not the moderation or actual running of the forum, but I do understand where you're coming from.
I have benefited greatly on several occasions just by taking a vacation from forum participation.
We all have to understand two things:
1. We're able to communicate here by the good graces of Adobe, who are first and foremost a business, trying to achieve their business goals. They'd rather not upset all the idiots, because unfortunately idiots have money to spend too.
2. Nobody's perfect.
I'm not sure about the specifics, but the moderators are generally also volunteers. See item 2 above.
Hope you don't choose to stop contributing to the community, as no matter what, your contribution is good for the world.
-Noel -
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