Open note to Lenovo and fourm members:

Question

I have had three posts deleted in less than 24 hours, I assume because they were derogatory to Lenovo.  It matters little to me what they do on their own forum but if they can not take a little heat they ought to get in the kitchen and take care of some of the many problems that people are posting.
I have voiced my displeasure a number of times in other threads out of frustration and a hope that some tech that might happen through might take pity on us and start doing something.
Personally, I called them and was promised a call back within "the day" which never came - in weeks now.
I have posted problems that I am having with my machine, again no answers from Lenovo.
I go to their driver section every day or two in the hope of seeing something that will help with my problems but never anything new.
Now they delete posts.  This gives to me the feeling of being unwanted, but I stick around in the hope that maybe I can be of help to some of the other lonely folks that are not getting their problems solved.
IF, you folks at Lenovo really care for your customers, stick your fingers in here and tell us when we might start getting some answers.  Ignoring is not a good customer relations tactic in my mind.
If I have offended anyone, including Lenovo I apologize and will be on good behavior from this point forward.
I write this having three Lenovo computers in my home ALL of which I have had problems with that remained unresolved by these forums and multiple contacts with Lenovo by mail, email and phone.  Ultimately I was able through my own devices to make them fairly usable machines.
I would encourage the moderators not to bother deleting this post since I am going to forward a copy of this and a little history to your corporate headquarters in the hope that Lenovo can start supplying some customer care for their future customers.
Thanks for your time and from now on only helpful posts will be coming from me.

Answer 1

Hi exscentric,
a moderator sent you a private message regarding the removed posts.  In order to read private messages you need to please click on the little envelope at the top of the forum page situated under the search button, (regarless of the current forum page).
The removed posts had absolutely nothing to do with issues you have previously or currently raised in the forums, I would therefore respectfully request that you don't unnecessarily mix different issues thereby misleading or generating false impressions to other members.
Best regards
Andy  ______________________________________
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