Open PDF in browser causes blank error box (Windows 7)
I just freshly installed Windows 7 today. I then installed Adobe Design Premium CS4, including Adobe Acrobat Pro. I use IE8 and Firefox 3.6.
FYI, this problem does not occur in Windows Vista or lower...only Windows 7.
The problem is that when I click on links to PDF documents that open in a browser window, a blank error message box will sometimes popup and nothing else happens (see blank error box below). But other times when I click on the same PDF, it will open just fine. I tried opening it four times in a row, and it worked 3/4 times. Then, I did it four times again, and it only worked 1/4 that time. Totally random.
So I tried clearing the browser cache - no luck.
Tried reinstalling Adobe Reader 9.3 - no luck.
Tried uninstalling Adobe.com and Adobe AIR - no luck.
Tried both IE8 and Firefox - both randomly showed the blank error box.
The PDF documents are being rendered through PHP, so I also tried changing the PHP header(), but the same blank error box kept randomly showing up.
What in the world is going on here?
Guys,
There is a simple workaround for this. Just DON'T "Display PDF in a Browser". At first I was going to have all the users in my company Right-Mouse Click and Save PDF to their Desktop. But then realized it's just simpler to have the PDF open in the Reader and it gets around the problem fine. This is a great workaround until the whole Windows 7/IE8/Adobe PDF situation mature a bit.
In case you forgot the instructions from John, here's how:
Open Adobe Reader or Adobe Acrobat (Pro):
-> select the menu "Edit"
-> select "Preferences"
-> select the Category "Internet"
-> UNCHECK the "Display PDF in browser"
This worked for our company. Hope it works for you.
- Greg H.
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